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  3. Microsoft's many Outlooks are confusing users and employees

Microsoft's many Outlooks are confusing users and employees

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  • T [email protected]
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    A This user is from outside of this forum
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    [email protected]
    wrote on last edited by
    #138

    In my last job I installed Outlook on my personal phone to access my work calendar conveniently. Found out from a colleague that if the admin for an Outlook server you're signed into on any device fucks up badly enough you could end up having that device completely wiped so I promptly uninstalled it.

    N R 2 Replies Last reply
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    • D [email protected]

      I got a new job, fully remote, and we use Teams. Not gonna lie, I don’t get the hate. It seems as exactly adequate as WebEx or Zoom. None of them make me cum, none of them make me upset.

      What is it about Teams that people hate so much? How does WebEx or Zoom do it any better?

      Fully onboard with hating new Outlook though, fuck it sucks. Can’t even browse the global address list, it’s search only.

      E This user is from outside of this forum
      E This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #139

      At the most basic level? Yeah it works fine. No real complaints.

      But the interface is just so goddamn infuriating for anything besides that. I have to stop and think "Wait, how do I do X again" way too often.

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      • B [email protected]

        Whichever version it is, I hope that one day I can delete a mail, change my mind, press ctrl-z and it will actually undo the last delete and not some random one from earlier in the day.

        amir@lemmy.mlA This user is from outside of this forum
        amir@lemmy.mlA This user is from outside of this forum
        [email protected]
        wrote on last edited by
        #140

        I just stopped deleting everything and now use my archive as a trash instead

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        • D This user is from outside of this forum
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          wrote on last edited by
          #141

          Yeah, Zoom is the only one I’ve used that makes my computer chug and stutter. Webex and Teams have been fine IME.

          1 Reply Last reply
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          • S [email protected]

            You know you're an old time user when you call it paintbrush 🙂

            battlegrown@lemmy.worldB This user is from outside of this forum
            battlegrown@lemmy.worldB This user is from outside of this forum
            [email protected]
            wrote on last edited by
            #142

            Deadnaming done right

            1 Reply Last reply
            0
            • W [email protected]

              don't forget that it uploads your non-microsoft email accounts' passwords to microsoft so that they can steal your mails to their systems

              https://www.ghacks.net/2024/01/12/proton-mail-says-that-the-new-outlook-app-for-windows-is-microsofts-new-data-collection-service/

              kshade@lemmy.worldK This user is from outside of this forum
              kshade@lemmy.worldK This user is from outside of this forum
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              wrote on last edited by
              #143

              Yep, it is straight-up malware. Just like most mail clients on Android and especially iOS.

              1 Reply Last reply
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              • T [email protected]
                This post did not contain any content.
                joel_feila@lemmy.worldJ This user is from outside of this forum
                joel_feila@lemmy.worldJ This user is from outside of this forum
                [email protected]
                wrote on last edited by
                #144

                Laughs is just open in the browser.

                1 Reply Last reply
                0
                • A [email protected]

                  In my last job I installed Outlook on my personal phone to access my work calendar conveniently. Found out from a colleague that if the admin for an Outlook server you're signed into on any device fucks up badly enough you could end up having that device completely wiped so I promptly uninstalled it.

                  N This user is from outside of this forum
                  N This user is from outside of this forum
                  [email protected]
                  wrote on last edited by
                  #145

                  Yeah, you're talking about MDM (Mobile Device Management) solutions/tech. I'm not an IT employee myself, but I am familiar with these things from work (similar situation as yours), and also because I'm a nerd and like researching these things.

                  On some phones, like Samsung's ("Secure Folder"), you can have [essentially] a second, containerized instance of Android running. Or you can think of it like a virtual second user that ultimately you have control of. So what I did was install Outlook in that. Because the MDM permissions (e.g. wipe the phone) would only affect that container.

                  Otherwise, for everyone else -- yeah don't install work apps/accounts on your personal devices.

                  O O T 3 Replies Last reply
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                  • darkfuture@lemmy.worldD [email protected]

                    As a help desk worker, I am starting to get tired of Microsoft's bullshit.

                    Try something new and it doesn't work out? Fine. That's reasonable.

                    But can we stop breaking what was already working?

                    C This user is from outside of this forum
                    C This user is from outside of this forum
                    [email protected]
                    wrote on last edited by
                    #146

                    Sounds like that's exactly what they're trying to do.

                    1 Reply Last reply
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                    • T [email protected]
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                      L This user is from outside of this forum
                      L This user is from outside of this forum
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                      wrote on last edited by
                      #147

                      The good news is that Outlook doesn't confuse anybody who hasn't used it in years (or never). Last time I did was when I worked at MS. Hasn't been a problem since.

                      T 1 Reply Last reply
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                      • D [email protected]

                        I got a new job, fully remote, and we use Teams. Not gonna lie, I don’t get the hate. It seems as exactly adequate as WebEx or Zoom. None of them make me cum, none of them make me upset.

                        What is it about Teams that people hate so much? How does WebEx or Zoom do it any better?

                        Fully onboard with hating new Outlook though, fuck it sucks. Can’t even browse the global address list, it’s search only.

                        T This user is from outside of this forum
                        T This user is from outside of this forum
                        [email protected]
                        wrote on last edited by
                        #148

                        I used self-hosted rocket chat before, now I use teams, I understand perfectly all the hate

                        1 Reply Last reply
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                        • T [email protected]
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                          7 This user is from outside of this forum
                          7 This user is from outside of this forum
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                          wrote on last edited by
                          #149

                          The new M365 Outlook is just webmail. Every upgrade is actually a reduction in functionality as they align to the web version. The good news is this eliminates the need for Windows.

                          R 1 Reply Last reply
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                          • N [email protected]

                            Yeah, you're talking about MDM (Mobile Device Management) solutions/tech. I'm not an IT employee myself, but I am familiar with these things from work (similar situation as yours), and also because I'm a nerd and like researching these things.

                            On some phones, like Samsung's ("Secure Folder"), you can have [essentially] a second, containerized instance of Android running. Or you can think of it like a virtual second user that ultimately you have control of. So what I did was install Outlook in that. Because the MDM permissions (e.g. wipe the phone) would only affect that container.

                            Otherwise, for everyone else -- yeah don't install work apps/accounts on your personal devices.

                            O This user is from outside of this forum
                            O This user is from outside of this forum
                            [email protected]
                            wrote on last edited by
                            #150

                            Just to expand on this. There is an Exchange specific wipe feature. I think it is quite old school and not really used. Have seen it, but never tested it myself. As per documentation it can perform device wipe, but only if native mail client using ActiveSync is used not Outlook. And it probably does not work with all native mail clients, depends if app has device admin permissions.

                            Current Intune MDM model always uses separate Android storage so any operation including wipe will affect only this storage not your personal space so employer can not see nor delete your personal data.

                            In Intune there is another option without a need of enrolling device (MDM) where you can manage supported apps. It's called MAM. If wipe is initiated it affects only data in all apps that support MAM.

                            In short, companies / schools cannot really wipe your device if we are talking about Intune MDM. Other MDM solutions probably can.

                            B 1 Reply Last reply
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                            • C [email protected]

                              I work in government, and on mobile devices Outlook government accounts are restricted so that all other accounts have to be removed from the app.

                              It sounds like a great security feature, but since I need access to 3 accounts for reasons, I've got one version installed on my city phone, one on my tablet, and had to install another on my personal phone.

                              We're budgeting in a second city phone for me next year because Outlook sucks.

                              O This user is from outside of this forum
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                              wrote on last edited by
                              #151

                              If this is Android look into enrollment which will use separate storage called work profile so you will essentially have 2 independent copies of Outlook. Or it might be possible to have second copy of Outlook depending on your Android flavour. Samsung has Secure Folder for example.

                              C 1 Reply Last reply
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                              • O [email protected]

                                If this is Android look into enrollment which will use separate storage called work profile so you will essentially have 2 independent copies of Outlook. Or it might be possible to have second copy of Outlook depending on your Android flavour. Samsung has Secure Folder for example.

                                C This user is from outside of this forum
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                                wrote on last edited by
                                #152

                                Oh, I've tried the shared mailbox thing. I had it at my last city and it worked fine, but our third-party IT service contractor here is the shittiest I've ever heard of.

                                O 1 Reply Last reply
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                                • T [email protected]
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                                  wrote on last edited by
                                  #153

                                  I still think there is a group of people working at microsoft, pulling the strings to dismantle the company from the inside. I haven't seen an update that makes things better for any of their projects in years

                                  P P 2 Replies Last reply
                                  0
                                  • C [email protected]

                                    Oh, I've tried the shared mailbox thing. I had it at my last city and it worked fine, but our third-party IT service contractor here is the shittiest I've ever heard of.

                                    O This user is from outside of this forum
                                    O This user is from outside of this forum
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                                    wrote on last edited by
                                    #154

                                    Yeah, experience can be wildly different depending who manages environment.

                                    C 1 Reply Last reply
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                                    • O [email protected]

                                      Word and Powerpoint are not the worst - just think about all the time lost due to whatever Microsoft is doing in Teams or by random decisions like moving the start button to the middle instead of leaving it where it was since 1995, which automatically renders every corporate training video obsolete.

                                      T This user is from outside of this forum
                                      T This user is from outside of this forum
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                                      wrote on last edited by
                                      #155

                                      Sure, Teams is horrible - but at least it only affects people who use Teams. Whereas the abysmal UI and worthless templates in MS Word affects every person who has to read anything produced with MS Word too. It's designed to make documents ugly and hard to read.

                                      1 Reply Last reply
                                      0
                                      • N [email protected]

                                        Yeah, you're talking about MDM (Mobile Device Management) solutions/tech. I'm not an IT employee myself, but I am familiar with these things from work (similar situation as yours), and also because I'm a nerd and like researching these things.

                                        On some phones, like Samsung's ("Secure Folder"), you can have [essentially] a second, containerized instance of Android running. Or you can think of it like a virtual second user that ultimately you have control of. So what I did was install Outlook in that. Because the MDM permissions (e.g. wipe the phone) would only affect that container.

                                        Otherwise, for everyone else -- yeah don't install work apps/accounts on your personal devices.

                                        O This user is from outside of this forum
                                        O This user is from outside of this forum
                                        [email protected]
                                        wrote on last edited by
                                        #156

                                        I'd love to keep outlook off my personal phone but there's no chance I'm getting a company phone considering I'm a shop employee and everything in it is an afterthought for IT. Like our computers still run windows 7.

                                        Unfortunately I need email to do my job, on a ping system for what to test and general communications with coworkers who are often not there or traveling in the field.

                                        N 1 Reply Last reply
                                        0
                                        • O [email protected]

                                          Just to expand on this. There is an Exchange specific wipe feature. I think it is quite old school and not really used. Have seen it, but never tested it myself. As per documentation it can perform device wipe, but only if native mail client using ActiveSync is used not Outlook. And it probably does not work with all native mail clients, depends if app has device admin permissions.

                                          Current Intune MDM model always uses separate Android storage so any operation including wipe will affect only this storage not your personal space so employer can not see nor delete your personal data.

                                          In Intune there is another option without a need of enrolling device (MDM) where you can manage supported apps. It's called MAM. If wipe is initiated it affects only data in all apps that support MAM.

                                          In short, companies / schools cannot really wipe your device if we are talking about Intune MDM. Other MDM solutions probably can.

                                          B This user is from outside of this forum
                                          B This user is from outside of this forum
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                                          wrote on last edited by
                                          #157

                                          Activesync

                                          Now, that's a name I've not heard in a long time. A long time.

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