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  3. Email verifications are not sent (other emails work)

Email verifications are not sent (other emails work)

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  • ? Offline
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    Guest
    wrote on last edited by
    #1

    nodebb version: 4.1.0.
    installed via YunoHost on dedicated server

    Hello!
    I use Gmail to send the emails, with a personal account. I have just set up the forum, so it's only me creating test users for now.

    When I test the emailing, all tests work except "verify-email". It doesn't even arrive in spams. I have tried sending to my Gmail address, a Google workspace address and an Infomaniak address, the email verification emails are never to be seen, even in spams.. I can reproduce with the test button in Admin and by creating an account with an email address.

    The other emails work: invitations, banned, welcome, etc. The logs don't show errors.

    Any idea? Thanks!

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    • baris@community.nodebb.orgB This user is from outside of this forum
      baris@community.nodebb.orgB This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #2

      @creozote the user you test with in the ACP do they have a email set on their user object?

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      • ? Offline
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        Guest
        wrote on last edited by
        #3

        The user I'm connected with have an email address set in Manage/Users.

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        • ? Offline
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          Guest
          wrote on last edited by
          #4

          By the way, I use PosgreSQL.

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          • baris@community.nodebb.orgB This user is from outside of this forum
            baris@community.nodebb.orgB This user is from outside of this forum
            [email protected]
            wrote on last edited by
            #5

            Does it have the checkmark next to their email as well? You can also check the db and see if an email is set in the email field.

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            • ? Offline
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              Guest
              wrote on last edited by
              #6

              Yes the checkmark is there. I have access to the PostgreSQL db, but the model is really twisted, I don't know where to find user data.

              Table list:

              • legacy_hash
              • legacy_list
              • legacy_object
              • legacy_set
              • legacy_string
              • legacy_zset
              • searchchat
              • searchpost
              • searchtopic
              • session
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