As a help desk worker, I am starting to get tired of Microsoft's bullshit.

Try something new and it doesn't work out? Fine. That's reasonable.

But can we stop breaking what was already working?

I got a new job, fully remote, and we use Teams. Not gonna lie, I don’t get the hate. It seems as exactly adequate as WebEx or Zoom. None of them make me cum, none of them make me upset.

What is it about Teams that people hate so much? How does WebEx or Zoom do it any better?

Fully onboard with hating new Outlook though, fuck it sucks. Can’t even browse the global address list, it’s search only.

Yeah, you're talking about MDM (Mobile Device Management) solutions/tech. I'm not an IT employee myself, but I am familiar with these things from work (similar situation as yours), and also because I'm a nerd and like researching these things.

On some phones, like Samsung's ("Secure Folder"), you can have [essentially] a second, containerized instance of Android running. Or you can think of it like a virtual second user that ultimately you have control of. So what I did was install Outlook in that. Because the MDM permissions (e.g. wipe the phone) would only affect that container.

Otherwise, for everyone else -- yeah don't install work apps/accounts on your personal devices.

I work in government, and on mobile devices Outlook government accounts are restricted so that all other accounts have to be removed from the app.

It sounds like a great security feature, but since I need access to 3 accounts for reasons, I've got one version installed on my city phone, one on my tablet, and had to install another on my personal phone.

We're budgeting in a second city phone for me next year because Outlook sucks.

If this is Android look into enrollment which will use separate storage called work profile so you will essentially have 2 independent copies of Outlook. Or it might be possible to have second copy of Outlook depending on your Android flavour. Samsung has Secure Folder for example.

Oh, I've tried the shared mailbox thing. I had it at my last city and it worked fine, but our third-party IT service contractor here is the shittiest I've ever heard of.

Word and Powerpoint are not the worst - just think about all the time lost due to whatever Microsoft is doing in Teams or by random decisions like moving the start button to the middle instead of leaving it where it was since 1995, which automatically renders every corporate training video obsolete.

Yeah, you're talking about MDM (Mobile Device Management) solutions/tech. I'm not an IT employee myself, but I am familiar with these things from work (similar situation as yours), and also because I'm a nerd and like researching these things.

On some phones, like Samsung's ("Secure Folder"), you can have [essentially] a second, containerized instance of Android running. Or you can think of it like a virtual second user that ultimately you have control of. So what I did was install Outlook in that. Because the MDM permissions (e.g. wipe the phone) would only affect that container.

Otherwise, for everyone else -- yeah don't install work apps/accounts on your personal devices.

Just to expand on this. There is an Exchange specific wipe feature. I think it is quite old school and not really used. Have seen it, but never tested it myself. As per documentation it can perform device wipe, but only if native mail client using ActiveSync is used not Outlook. And it probably does not work with all native mail clients, depends if app has device admin permissions.

Current Intune MDM model always uses separate Android storage so any operation including wipe will affect only this storage not your personal space so employer can not see nor delete your personal data.

In Intune there is another option without a need of enrolling device (MDM) where you can manage supported apps. It's called MAM. If wipe is initiated it affects only data in all apps that support MAM.

In short, companies / schools cannot really wipe your device if we are talking about Intune MDM. Other MDM solutions probably can.

In my last job I installed Outlook on my personal phone to access my work calendar conveniently. Found out from a colleague that if the admin for an Outlook server you're signed into on any device fucks up badly enough you could end up having that device completely wiped so I promptly uninstalled it.

Hah, I JUST had a conversation with my boss about whether or not I was using the "new" outlook or the "old" outlook.

He's apparently using the "old" outlook because there's a toggle switch in the upper right of his window that says "try the new outlook!" and I don't have that, meaning...I guess I'm using the "new" outlook?

Who knows at this point. It's all trash.

Yeah, experience can be wildly different depending who manages environment.

The good news is that Outlook doesn't confuse anybody who hasn't used it in years (or never). Last time I did was when I worked at MS. Hasn't been a problem since.

I still think there is a group of people working at microsoft, pulling the strings to dismantle the company from the inside. I haven't seen an update that makes things better for any of their projects in years

Same with Google.

I still think there is a group of people working at microsoft, pulling the strings to dismantle the company from the inside. I haven't seen an update that makes things better for any of their projects in years