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  3. [Louis Rossmann] Brother turns heel & becomes anti-consumer printer company

[Louis Rossmann] Brother turns heel & becomes anti-consumer printer company

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  • ultragigagigantic@lemmy.mlU [email protected]

    It's just capitalism. Don't make it more then what it is.

    ivanafterall@lemmy.worldI This user is from outside of this forum
    ivanafterall@lemmy.worldI This user is from outside of this forum
    [email protected]
    wrote on last edited by
    #121

    I don't think I'm making it more than it is. Just can't believe the God-damned Russians got to Brother, too.

    L 1 Reply Last reply
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    • O [email protected]

      You can still build it yourself.

      J This user is from outside of this forum
      J This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #122

      yeah let's build "ghost printers" wait are we in a cyberpunk dystopia?!

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      • Z [email protected]

        "Bröther, please dö nöt becöme anti-cönsümer!"

        "I töö yearn för the cöntrölled mönöpöly, thë ensittificätiön, the röt ecönömy!"

        "Brother..."

        "I'm leäving töö müch möney on thë täblë! We also hävë öür men Ëlön Müsk as thë shädöw prësidënt, Trümp ïs jüst hïs, ör räthër - öür püppët. Hë wïll dïsmänlë äll cönsümër prötëctïons, as thëy're in thë wäy öf öür pröfits."

        "Bröthër... Plëäsë rëcönsïdër!"

        "Änd whät ärë yöü gönnä dö if not? Go tö thë cönsümer prötection agencies Ëlön Müsk's DÖGË jüst dïsmäntlëd? Üse an öld HP LaserJet until yöü cän get repläcemënt rollers för it? You know öther parts öf it cän brëäk töö."

        "Bröther... You became... ËVÏL! You betrayed EVERYTHING you previously stood for!"

        "And Ï wïll dö it as mäny tïmes as nëëded. Ëvil? It's jüst büsïnëss. Mäybë yöü shöüld hävë rëcönsïdërëd yöür vötë för Trümp."

        "Bröther... Büt thë tränsës hävë cäncëlled Pikamëë för thë wïzärd gämë! The wökenëss häve been deströying the gäme ïndüstry! I nëëded tö vötë för Dönäld Trümp! Why isn't it wörkïng äs ït wäs süppösëd tö!"

        "Yöü vötëd ägäïnst yöür cläss interest öut öf püre hatred. I like ït vërÿ müch! Yöü knöw önë rëäsön she wäs älsö cäncelled wäs düë tö lölï? Ï dön't think Pröjëct 2025 wïll ällöw it för sö löng düë tö tötäl pörn ban!"

        "PLEÄSE BRÖTHËR, NÖT THE LÖLÏ! PLEÄSE LET ME KEEP THË CÜTË ÄND FÜNNŸ!"

        "Yöü vöted against yöür class interest, yöür personal interest... hahahahahaHAAHAHAHAHAAAA! Yöür sö fünny! Ÿöü'rë thë përfëct vötër för më! Ÿöü'rë thë përfëct cönsümër ëvën! Töö dümb tö rëälïzë äll thë pöliticäl wörkings aröünd yöürself. Änd when anything göes wröng, yöü bläme the minörities öf this söciety. Nöw get exited för Bröther AI, a sübscriptiön service which is essentiäl för öperating the printer! Get ready för price hikes! Get ready för shörter lasting printers!"

        "You're truly despicable bröther!"

        ultragigagigantic@lemmy.mlU This user is from outside of this forum
        ultragigagigantic@lemmy.mlU This user is from outside of this forum
        [email protected]
        wrote on last edited by
        #123

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        • D [email protected]

          It's funny how far ahead 3d printers are in terms of consumer experience, everything is open, everything works and the tech is like 300 times more complex.

          2D printer companies should be shamed to death.

          ultragigagigantic@lemmy.mlU This user is from outside of this forum
          ultragigagigantic@lemmy.mlU This user is from outside of this forum
          [email protected]
          wrote on last edited by
          #124

          People that Weasle their way up the corporate ladder have been prefectly groomed to have no shame.

          J 1 Reply Last reply
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          • E [email protected]

            Of this species.

            ultragigagigantic@lemmy.mlU This user is from outside of this forum
            ultragigagigantic@lemmy.mlU This user is from outside of this forum
            [email protected]
            wrote on last edited by
            #125

            The consumer getting a product is just a byproduct of generating profits.

            1 Reply Last reply
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            • hal_5700x@sh.itjust.worksH [email protected]
              This post did not contain any content.
              A This user is from outside of this forum
              A This user is from outside of this forum
              [email protected]
              wrote on last edited by
              #126

              I rarely use a printer now that my kids are in college. When it dies, I had a choice between laser printer, Brother inkjet, or none. “None” is now my first choice

              K 1 Reply Last reply
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              • I [email protected]

                This shift in business model also means a drop in customer service. They used to sell you a product and stand behind it because eventually they wanted you to choose them when you needed a new or different product. Now that they have you roped in via a sort of forced dependency, they don't have to pretend to be nice to you even.

                ultragigagigantic@lemmy.mlU This user is from outside of this forum
                ultragigagigantic@lemmy.mlU This user is from outside of this forum
                [email protected]
                wrote on last edited by
                #127

                The last step is to put us all in prison and mandate we purchase their product (produced in the prison) from them while earning 69 cents an hour.

                1 Reply Last reply
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                • D [email protected]

                  Shit come down

                  ultragigagigantic@lemmy.mlU This user is from outside of this forum
                  ultragigagigantic@lemmy.mlU This user is from outside of this forum
                  [email protected]
                  wrote on last edited by
                  #128

                  LINE GO UP

                  1 Reply Last reply
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                  • ultragigagigantic@lemmy.mlU [email protected]

                    Future for us: service bundling so you need to pay for shit services you don't need to get the few you do need.

                    K This user is from outside of this forum
                    K This user is from outside of this forum
                    [email protected]
                    wrote on last edited by
                    #129

                    Sounds like another service to reject. Fucking try me, I will cook over a log fire if necessary just out of spite towards their bullshit.

                    1 Reply Last reply
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                    • A [email protected]

                      I rarely use a printer now that my kids are in college. When it dies, I had a choice between laser printer, Brother inkjet, or none. “None” is now my first choice

                      K This user is from outside of this forum
                      K This user is from outside of this forum
                      [email protected]
                      wrote on last edited by
                      #130

                      That's what we did.

                      For the few pages we need to print, I can use the machine at the library for $0.10/page.

                      ? 1 Reply Last reply
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                      • S [email protected]

                        I used to have wood a lot more often, before microplastics.

                        E This user is from outside of this forum
                        E This user is from outside of this forum
                        [email protected]
                        wrote on last edited by
                        #131

                        If you start saving your urine you'll never have to buy filament ever again. Really it's a blessing in disguise.

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                        • A [email protected]

                          FYI an MBR table with a fat32 partition is probably what it was looking for. If that doesn't work odds are the port is broken

                          F This user is from outside of this forum
                          F This user is from outside of this forum
                          [email protected]
                          wrote on last edited by
                          #132

                          That goes without saying... another user here says the drive can't be larger than 8GB but I'm fairly certain I tried that, too.

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                          • D [email protected]

                            It's funny how far ahead 3d printers are in terms of consumer experience, everything is open, everything works and the tech is like 300 times more complex.

                            2D printer companies should be shamed to death.

                            adrianthefrog@lemmy.worldA This user is from outside of this forum
                            adrianthefrog@lemmy.worldA This user is from outside of this forum
                            [email protected]
                            wrote on last edited by
                            #133

                            Idk if the tech for 3d printers is really more complex. All of the parts are readily available, basically nothing needs to be specially made except the hot end (one single metal part)

                            The consumer experience for 2d printers worse IMO but that's probably because I'm stuck on Windows with its terrible printing system

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                            • D [email protected]

                              It's funny how far ahead 3d printers are in terms of consumer experience, everything is open, everything works and the tech is like 300 times more complex.

                              2D printer companies should be shamed to death.

                              K This user is from outside of this forum
                              K This user is from outside of this forum
                              [email protected]
                              wrote on last edited by
                              #134

                              It's not that hard to convert a cheap 3D printer into a pen plotter is you want to do some 2D printing.

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                              • ulrich@feddit.orgU [email protected]

                                I've had an Epson Ecotank for the last couple years and I have no complaints. I just refilled my black ink and it was $11 for 9 oz., which should last me years (but I don't print that often).

                                P This user is from outside of this forum
                                P This user is from outside of this forum
                                [email protected]
                                wrote on last edited by
                                #135

                                Ink dries out, probably better to fill it part way and refill more often.

                                I don’t know this for a fact, but I would assume dried ink could clog up your cartridge or the printer

                                ulrich@feddit.orgU 1 Reply Last reply
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                                • P [email protected]

                                  Ink dries out, probably better to fill it part way and refill more often.

                                  I don’t know this for a fact, but I would assume dried ink could clog up your cartridge or the printer

                                  ulrich@feddit.orgU This user is from outside of this forum
                                  ulrich@feddit.orgU This user is from outside of this forum
                                  [email protected]
                                  wrote on last edited by
                                  #136

                                  Good tip, thanks.

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                                  • C [email protected]

                                    Framework printer.

                                    Make it happen.

                                    T This user is from outside of this forum
                                    T This user is from outside of this forum
                                    [email protected]
                                    wrote on last edited by
                                    #137

                                    Not saying they couldn't/shouldn't but printers are a nightmare hellscape and it's a miracle, mostly of HP's marketing department, that they're a household object.

                                    F 1 Reply Last reply
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                                    • T [email protected]

                                      Not saying they couldn't/shouldn't but printers are a nightmare hellscape and it's a miracle, mostly of HP's marketing department, that they're a household object.

                                      F This user is from outside of this forum
                                      F This user is from outside of this forum
                                      [email protected]
                                      wrote on last edited by
                                      #138

                                      Back before everyone had maps on their phone, printing MapQuest maps was fantastic. This was the early 00's though and we all had money to burn still.

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                                      • dual_sport_dork@lemmy.worldD [email protected]

                                        Only if you can keep it working for ten consecutive minutes. I went through three of them under warranty until my warranty expired, then Epson told me to fuck off.

                                        If have a Canon color laser now. If that conks out and everything on the market by then is locked out shit I'll just convert my 3D printer to a plotter, or maybe go back to clay tablets.

                                        sxan@midwest.socialS This user is from outside of this forum
                                        sxan@midwest.socialS This user is from outside of this forum
                                        [email protected]
                                        wrote on last edited by
                                        #139

                                        Oh, color laser is the way to go, for sure. Refills are expensive, but rare; the biggest problem is if you have to move them, they're a nightmare. And far heavier than inkjet. But, all things being equal, I'd take a color, duplex laser any day.

                                        You're not the first person I've heard who's had trouble with Ecotanks. I've been very fortunate and have not had any issues. I did learn that you need to print at least once a week or the heads tend to clog; the downside of never replacing the heads with the cartridges, I guess. But now I just have a cron job that prints a test page once a week and it's fine.

                                        Both Ecotanks and laser eliminate that "print anxiety", where you're afraid to use the device because each page costs $2 because of the cartridges costs.

                                        To paraphrase Quint: "I'll never replace a cartridge again."

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                                        • S [email protected]

                                          2D printers used to be like this.
                                          They all worked with open, universal drivers, no additional software, and any ink cartridge that fit inside the bay.
                                          But then companies figured out that people will just buy the cheapest printer on offer, regardless of everything else.

                                          tal@lemmy.todayT This user is from outside of this forum
                                          tal@lemmy.todayT This user is from outside of this forum
                                          [email protected]
                                          wrote on last edited by
                                          #140

                                          I think that if one wants to change this, it probably involves some kind of regulation that affects how people shop, or at least a shift in social norms, so that some kind of metric of over-time cost is prominently featured next to the up-front price on goods.

                                          We've seen shifts like that before.

                                          There was a point in time where it was normal, in the United States, to haggle over the prices of goods. It really wasn't all that long ago. Today, that virtually doesn't exist at all, except for over a very few big-ticket items, like cars and houses.

                                          The change started when some people...I think Quakers...decided to start selling their goods with a no-haggle policy. NPR Planet Money did an episode on it some time back...lemme see if I can go dig it up.

                                          Yeah, here we are:

                                          https://www.npr.org/transcripts/415287577

                                          :::spoiler Relevant snippet

                                          Episode 633: The Birth And Death Of The Price Tag

                                          JIANG: The whole world I've known is in this price-tag world. Everything has a price, one price.

                                          GOLDSTEIN: But when you take the long view of the historical world, this price-tag world is like a bizarre aberration. You know, for almost all of the history of human commerce - for thousands of years - you walk into a store, and you point to something. And you say, how much does that cost? The guy at the store is going to say, how much you got? You know, everything was a negotiation. And there were good reasons the world was this way.

                                          JIANG: Say I have a store and - I don't know - I'm selling eggs. And a guy walks in, and he looks like he has all day to haggle. And he's really been scouting out the best place to buy eggs. So I sell him a dozen eggs for a buck 50.

                                          GOLDSTEIN: So then, a few minutes later, somebody else comes in. This guy's wearing fancy shoes, clearly does not have a lot of time to haggle. So you sell him eggs for twice as much. You sell him eggs for 3 bucks.

                                          JIANG: Each customer pays what they think is a fair price. I make a profit. We all win.

                                          GOLDSTEIN: This was just the way things were, and almost everybody accepted it, everybody except this one religious group, the Quakers. Robert Phillips, the consultant we talked about the Coke thing, he said the Quakers did this really fringy, radical thing.

                                          PHILLIPS: They would have a fixed price. The Quaker would - the merchant would say what the price is, and that price would be the same for everybody.

                                          GOLDSTEIN: That's it. Having one price for each item, that was the Quakers' radical thing. They thought haggling was just fundamentally unfair. They thought charging different people different prices for the same thing was morally wrong.

                                          JIANG: You can imagine walking into a store and pointing to a dozen eggs and getting all fired up to do an egg haggle.

                                          GOLDSTEIN: Let's go. Let's do this.

                                          JIANG: And then your friend, like, kind of elbows you and says, no, no, this is a Quaker store.

                                          GOLDSTEIN: No haggling. No haggling here.

                                          JIANG: What are you doing?

                                          GOLDSTEIN: Yeah, the Quakers were definitely, definitely in a real minority with this no-haggle thing.

                                          JIANG: But as the modern economy got going in the 1800s and businesses starting getting bigger and bigger, haggle worlds got to be a hassle.

                                          GOLDSTEIN: You know, if you are running a store, if you're working at a store, you need to know a lot to haggle. You need to know how much you paid for the stuff, how much your competitors are selling it for. You need to know how much different customers are willing to pay. Robert Phillips says you couldn't just hire some kid on summer vacation to come and sell stuff at your store.

                                          PHILLIPS: Clerks usually had long apprenticeships before they could actually be allowed behind the counter. So they had to spend a couple of years learning the business.

                                          GOLDSTEIN: Years?

                                          PHILLIPS: Yeah, typically. Learning how to haggle before you would let them be left alone.

                                          JIANG: Haggling is a pain for customers, too. Imagine you're at some store and there are five people in front of you in line. And you have to wait for them to all go through that haggling process before you can buy your shirts or whatever.

                                          GOLDSTEIN: So finally around 1870, a few people decided to take a big risk. They decided to break with haggle world. They invented the price tag, this actual piece of paper stuck on each thing that tells you the price - not some starting offer subject to negotiation, but the price. And inventing the price tag was not just about fairness or what was morally right; it was about building really big stores.

                                          PHILLIPS: Two stores here in New York, Macy's. And Macy was a Quaker. And he featured fixed prices. The most famous one was Wanamaker's in Philadelphia.

                                          JIANG: Wanamaker and Macy's, they're building these new things, these department stores. And they're trying to hire all of these clerks, but they don't want to train them for years and have them become master hagglers. So the price tag solves this problem. It makes it easy for them to hire the clerks.

                                          PHILLIPS: All they had to do was be essentially what clerks are today, you know, knowledgeable about the fabric. Oh, madam, this would look wonderful on you. They didn't have to do pricing. They didn't have to haggle. They didn't have to know the cost of items.

                                          JIANG: Wanamaker becomes this kind of evangelist for the price tag. He says, look, the price tag, it means you, the customer, you don't have to arm wrestle with the clerk anymore when you buy things.

                                          PHILLIPS: There's no longer a war between the seller and the buyer, which is what he called the higgling and the haggling. Everyone can come into Wanamaker's and know they will be treated the same.

                                          JIANG: Customers loved it. The price tag spread. It was everywhere.

                                          :::

                                          That wasn't driven by regulation, but by consumer preference. Consumers (usually, outside maybe upscale restaurants) demand to see the up-front cost of something they buy before buying it. So it's possible that if costs keep shifting from the up-front cost that we can readily see at the time of purchase into over-time costs that we cannot as readily see, we might see consumers just refuse to buy items from retailers that don't also show some kind of a reasonable over-time cost also visible.

                                          Or maybe the government could require some level of disclosure of over-time costs to be shown when selling an item, they way they standardized display of credit card interest rates.

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