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  3. Bad UX is keeping the majority of people away from Lemmy

Bad UX is keeping the majority of people away from Lemmy

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  • blackn1ght@feddit.ukB [email protected]

    Just recommend a website for them to join.

    But the crux is which one do you recommend? We don't want to send everyone to the same instance otherwise it'll end up becoming dominant (see Lemmy World).

    Ideally we shouldn't need to go through this motion of trying to work out which instance to choose or recommend one for them, they should be able to do that themselves after getting their feet wet.

    S This user is from outside of this forum
    S This user is from outside of this forum
    [email protected]
    wrote on last edited by
    #209

    Being already established, you have a few advantages over the newbies. You know about how a few different instances federate and work, and you know whether or not you like your instance.

    Recommend your instance. Or if you wouldn't, whether because it's niche or doesn't work well in general, recommend a generic instance, even if it is .world, because it will probably work and give a good experience.

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    • A [email protected]

      This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

      Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

      What can we do?

      P This user is from outside of this forum
      P This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #210

      it feels like old reddit

      As someone who exclusively used old.reddit.com, this isn't actually a bad thing.

      Also apps for the mobile experience, and I want to say alexandrite for the desktop experience?

      L 1 Reply Last reply
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      • A [email protected]

        I'm sure you've seen some of the bad experiences new users have posted on here.

        But I'll summarise

        1. It's intimidating to pick a instance,
        2. Once you login the UI is very different to what you're used to and not very intuitive.
        3. No tutorial
          etc.
        A This user is from outside of this forum
        A This user is from outside of this forum
        [email protected]
        wrote on last edited by
        #211

        Most of those things are kind of a matter of taste though aren't they? If you change those kinds of things you'll get other people complaining who like it like it is now. For example for me I think the default UI is excellent and the alternative ones I've tried are mostly terrible, but I know not everyone thinks the same way.

        Other complaints are instance-specific but that's a good thing; instances can operate how they like because we have a choice, that's the whole benefit to Lemmy and federation.

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        • codexarcanum@lemmy.dbzer0.comC [email protected]

          There are aspects that could be better, sure. I think communities should be like sets of posts, subject to unions, conjuctions, and other set operations. Then you wouldnt have the issue of 5 versions of c/memes, they could be virtually joined into one memes community at the user level (and the user can filter out instances icon unities risers they don't like of course). Moderation could be decoupled from communities and made a broader service that users choose to interact with, agreeing to a level of moderation comfortable for their experience.

          But also, put me in the group that thinks lemmy should stay small. Corpo social has convinced us that a single big room with every idiot and literally their mother screaming into it is how the internet should be and it isn't. We can go back to smaller, focused online communities that don't openly invite everyone to come in and fight.

          Centralization tendencies are all rooted in power and control. We need to fragment more.

          F This user is from outside of this forum
          F This user is from outside of this forum
          [email protected]
          wrote on last edited by
          #212

          Lemmy is supposed to be the best of both worlds. Smaller internet communities not owned by big corpos and federated together.

          1 Reply Last reply
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          • C [email protected]

            I personally see three big issues with getting new users to Lemmy use and stat on Lemmy:

            • knowing about it: It is a matter of time before Reddit bans linking to Lemmy. Either by outright preventing their discussion via shadow deletes or full deletes. join-lemmy.org would be well served by purchasing ads on Google and on Bing
            • join-lemmy ux needs to be improved: this goes to your point and I fully agree that there needs to be a better onboarding experience. I am a fairly technical guy and even I had trouble understanding the major concepts behind Lemmy. Many of these concepts aren't terribly important to a new user though. At least at first.
            • more and better content: this is fortunately getting better but we're not there yet
            blaze@lemmy.dbzer0.comB This user is from outside of this forum
            blaze@lemmy.dbzer0.comB This user is from outside of this forum
            [email protected]
            wrote on last edited by
            #213

            Join-lemmy provides a subpar experience: https://lemmy.world/post/24220536

            nutomic@lemmy.mlN 1 Reply Last reply
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            • blaze@lemmy.dbzer0.comB [email protected]

              they could be virtually joined into one memes community at the user level

              Good luck with !politics from LW, hexbear and feddit.org colliding

              F This user is from outside of this forum
              F This user is from outside of this forum
              [email protected]
              wrote on last edited by
              #214

              I think two communities could have a consensual federation - where posts from each community shows up in each community's feed.

              blaze@lemmy.dbzer0.comB 1 Reply Last reply
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              • lemmchen@feddit.orgL [email protected]

                Potential hot take: Do we even want the majority of people here?

                martineski@lemmy.dbzer0.comM This user is from outside of this forum
                martineski@lemmy.dbzer0.comM This user is from outside of this forum
                [email protected]
                wrote on last edited by
                #215

                Yes, I want my niche communities back.

                1 Reply Last reply
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                • A [email protected]

                  This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

                  Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

                  What can we do?

                  smokeydope@lemmy.worldS This user is from outside of this forum
                  smokeydope@lemmy.worldS This user is from outside of this forum
                  [email protected]
                  wrote on last edited by
                  #216

                  You can't do anything because these excuses are window dressing and not the core of the issue. The core of the issue is that 99% of people are incredibly unwilling to change their habits or spend five minutes to wrap their heads around how websites work. If the question of which server to join is too much, this kind of space isn't for you.

                  No, having a full time job or a family is not an excuse to not learn how computers or the internet or networks in general work. You've had a lifetime to learn and are willfully ignorant.

                  Im personally fine with basic competence and tech literacy to be a natural gate keeping the unwashed morons out. Lemmy is growing at a fine pace without catering to the lowest common denominators.

                  C 1 Reply Last reply
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                  • O [email protected]

                    Honestly, if picking a server is too difficult, how have you survived this long? It's literally like picking an email host.
                    That's the UX people are complaining about. How far have we fallen that making a choice is now a problem? "Pick what you like" leads to people going "OMG, this is terrible, I have to make my own decisions😭😭" No wonder people love AI, because they can't think for themselves.

                    The only improvement would be setting a default or giving them themes to choose from which they are interested in and selecting a server for them based on that.

                    Anti Commercial-AI license

                    F This user is from outside of this forum
                    F This user is from outside of this forum
                    [email protected]
                    wrote on last edited by
                    #217

                    Isn't this why apple is popular. It just picks everything for you.

                    1 Reply Last reply
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                    • deadcatbounce@reddthat.comD [email protected]

                      Facebook has servers all over the world; there's not just one Facebook server although it appears to users like that. What would be the effect of asking (potential) Facebook users which server they would like to join?

                      In a somewhat related question, does anyone know how the extra-instance account transfer request is going? Not sure where to look to find out.

                      blaze@lemmy.dbzer0.comB This user is from outside of this forum
                      blaze@lemmy.dbzer0.comB This user is from outside of this forum
                      [email protected]
                      wrote on last edited by
                      #218

                      extra-instance account transfer request is going?

                      You mean settings or content?

                      Settings have been exportable for a while now.

                      Content cannot be and probably never will. Even Mastodon doesn't allow it:

                      Mastodon currently does not support importing posts or media due to technical limitations, but your archive can be viewed by any software that understands how to parse Activity Streams 2.0 documents.

                      https://docs.joinmastodon.org/user/moving/

                      deadcatbounce@reddthat.comD 1 Reply Last reply
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                      • W [email protected]

                        Uh yeah. I’ve got no clue how to find new communities? Instances? Groups? Whatever the hell the equivalent of a subreddit is called. It’s not user friendly at all.

                        blaze@lemmy.dbzer0.comB This user is from outside of this forum
                        blaze@lemmy.dbzer0.comB This user is from outside of this forum
                        [email protected]
                        wrote on last edited by
                        #219

                        [email protected]

                        1 Reply Last reply
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                        • blaze@lemmy.dbzer0.comB [email protected]

                          The problem with that is that you need to make a user on one of those servers.

                          Why would you? The communities are accessible from every federated instance

                          https://lemmy.world/c/[email protected]

                          S This user is from outside of this forum
                          S This user is from outside of this forum
                          [email protected]
                          wrote on last edited by
                          #220

                          My point is you have to pick SOME server to host your account. You are right that most communities are accessible from most servers, but that is where it becomes confusing for someone who just wants to look at memes for a specific fan base.

                          prodigalfrog@slrpnk.netP 1 Reply Last reply
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                          • blackn1ght@feddit.ukB [email protected]

                            Just recommend a website for them to join.

                            But the crux is which one do you recommend? We don't want to send everyone to the same instance otherwise it'll end up becoming dominant (see Lemmy World).

                            Ideally we shouldn't need to go through this motion of trying to work out which instance to choose or recommend one for them, they should be able to do that themselves after getting their feet wet.

                            blaze@lemmy.dbzer0.comB This user is from outside of this forum
                            blaze@lemmy.dbzer0.comB This user is from outside of this forum
                            [email protected]
                            wrote on last edited by
                            #221

                            But the crux is which one do you recommend?

                            "Lemmy has 47k monthly active users

                            • https://discuss.online/ if you want a server located in the USA (content is still accessible from any server, the most difference latency)
                            • https://sopuli.xyz/ if you want a server located in the EU
                            • https://vger.app/settings/install if you want an app

                            Feel free if you have any questions"

                            For the rationale: https://feddit.uk/post/23882306

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                            • blackn1ght@feddit.ukB [email protected]

                              According to https://fedidb.org/software/lemmy, the top 5 (where top 5 is defined by user count) are:

                              • lemmy.world
                              • lemm.ee
                              • sh.itjust.works
                              • hexbear
                              • lemmy.dbzer0

                              After there's:

                              • beehaw
                              • lemmygrad
                              • programming.dev
                              • lemmy.ca

                              Lemmy.world is pretty safe and generic, but it's already huge (173k users vs 33k of lemm.ee).
                              Lemm.ee is also a safe bet.
                              Hexbear is totally out of question
                              dbzer0 is great, but it leans heavily in a political direction

                              blaze@lemmy.dbzer0.comB This user is from outside of this forum
                              blaze@lemmy.dbzer0.comB This user is from outside of this forum
                              [email protected]
                              wrote on last edited by
                              #222

                              Lemm.ee is also a safe bet.

                              Federated with hexbear and lemmygrad

                              https://feddit.uk/post/23882306

                              blackn1ght@feddit.ukB 1 Reply Last reply
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                              • G [email protected]

                                Something else to keep in mind is that most Redditors nowadays (like Twitter and Bluesky users) are mobile users. I think a lot of Lemmy mobile apps have a good UI and solve that problem. However, it's hard to point new users at a single website/app/etc to join. Bluesky does that. Obviously, that's bad for decentralization, but Bluesky is also still a beta protocol that's headed toward decentralization at some point. Their single instance was necessary for them at the start.

                                When a new/small social media platform that acts as an alternative of a bigger platform pops up, one of the common topics on the alternative are people talking about how it's better than the old place and/or just trashing the old place. Eventually, they outgrow that (assuming that platform survives). I feel like that's happened with Bluesky. Browsing it, everyone seems to be talking about their own usual topics now, and I see very few posts calling out Twitter or comparing Bluesky to Twitter nowadays.

                                Lemmy still feels like it's in that "bash the old place" stage to me. Maybe ~20% or posts I see are talking about Reddit or talking about Lemmy in relation to Reddit. It's annoying.

                                blaze@lemmy.dbzer0.comB This user is from outside of this forum
                                blaze@lemmy.dbzer0.comB This user is from outside of this forum
                                [email protected]
                                wrote on last edited by
                                #223

                                Maybe ~20% or posts I see are talking about Reddit or talking about Lemmy in relation to Reddit. It’s annoying.

                                People talk about Reddit now due to the influx last week.

                                Usually Reddit isn't that discussed.

                                1 Reply Last reply
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                                • J [email protected]

                                  I am very new here, and not as passionate about the fediverse as some of you are (like your average redditor most likely).

                                  Reading the comments here I think that the fact that you notice decentralization as a user can be a problem for many but offering simple instance lists, community lists in the UI can mitigate that and make it more a feature than a nuisance (for those that have trouble navigating it).

                                  On desktop, I don't mind switching servers with different URLs, especially since I can read them all with the same proton UI. However, on mobile (I spend more time on social media via mobile than desktop, I imagine most people do these days) using the Jerboa app I cannot figure out how to "visit" another server. I can't enter the URL, I cannot click on the URL, I cannot search for @URL and get a list of the communities hosted on it..

                                  I am sure there is documentation somewhere explaining how I achieve this, but I should not have to look for that just to acces different instances. I use lemmy on breaks mostly and as I said, am not passionate enough about social media to read manpages for it.. I imagine some will think "then we don't need people like you here", but in the end if close-to mainstream user adoption is a goal, you kind of will need people who just want to look at cats and discover communities as well, and making jumping between instances and finding communities is an important part of making that happen.

                                  blaze@lemmy.dbzer0.comB This user is from outside of this forum
                                  blaze@lemmy.dbzer0.comB This user is from outside of this forum
                                  [email protected]
                                  wrote on last edited by
                                  #224

                                  Thank you for your comment, hope you like it here.

                                  1 Reply Last reply
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                                  • winterfrost@lemm.eeW [email protected]

                                    I'll be ditching reddit completely after 16th of April. Till then I'm slowly doing my migration. Lemmy is awesome.

                                    blaze@lemmy.dbzer0.comB This user is from outside of this forum
                                    blaze@lemmy.dbzer0.comB This user is from outside of this forum
                                    [email protected]
                                    wrote on last edited by
                                    #225

                                    Why not keep your account to talk about Lemmy?

                                    winterfrost@lemm.eeW 1 Reply Last reply
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                                    • A [email protected]

                                      This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

                                      Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

                                      What can we do?

                                      M This user is from outside of this forum
                                      M This user is from outside of this forum
                                      [email protected]
                                      wrote on last edited by
                                      #226

                                      Don't over think it, the people who want to be here will be.

                                      P _ 2 Replies Last reply
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                                      • lemmchen@feddit.orgL [email protected]

                                        Potential hot take: Do we even want the majority of people here?

                                        jode@midwest.socialJ This user is from outside of this forum
                                        jode@midwest.socialJ This user is from outside of this forum
                                        [email protected]
                                        wrote on last edited by
                                        #227

                                        That's a pretty good point. If it's "too hard" to join up on here that sure is a good filter to keep out the Facebook ding dongs.

                                        1 Reply Last reply
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                                        • E [email protected]
                                          1. The apps are kinda meh. I haven't found one that doesn't come with significant disadvantages yet, and I've tried FIVE.

                                          2. There's no recommendations feed. You see what you're subscribed to, or everything. No in-between. You can't see what you've subscribed to, and a few posts that the algorithm thinks you might like. People like to complain about the algorithm, but one reason it's so addictive is that it's useful.

                                          3. Notifications don't work in every app

                                          4. Just having a feed that behaves normally seems to be really hard to do for apps. Stop slowing me posts I've already scrolled past, and when I click home/pull down to refresh, I want new posts, not the same thing again that I've already scrolled past and ignored. Some apps have settings (that are somehow not on by default) to hide read posts and mark posts read on scroll, but I haven't tried an app where that works every time.

                                          5. There's no "main" app. Think about Reddit before the API fees. There used to be a default app. It had its issues, but most features worked out of the box, and most things were intuitive and normie-friendly. You could use that to get comfortable with the social network itself, and then eventually try other apps when something got too annoying.

                                            Compare that with Lemmy. You want to try it, and you already have to deal with choice paralysis. A ton of apps on the website, with utterly unhelpful descriptions ("an open-source Lemmy client developed by so-and-so"; wow, exactly zero of those words help me pick) and a random order that doesn't even let me default to one most popular one.

                                            Quite a few apps focus on niche UI features like swipe-based navigation while still not having the basics down right. I'm several months into having joined Lemmy and I still haven't found an app that feels somewhat right. That is a challenge not one of the other social networks has managed. Congrats, Lemmy. Impressive.

                                          6. Picking a server and signing up in general is complicated. And it's an impactful decision that you have NO tools to make so early, unless you start researching like it's school homework.

                                            .world? That's popular but you'll be judged for having joined it, plus you lose access to the piracy community. .ml? Hope you like communists and DRAMA. And if you get it wrong, there's no intuitive and easy way to migrate. You clunkily export your settings and re-import them; the servers will NOT talk to each other. And even then you lose some stuff.

                                            This UX issue is tough. I don't have an easy solution. But I'm sure a UX expert could find one.

                                          7. Manual validation of your sign-up by a human. What is this, a Facebook group? If you introduce a 24-hour delay so early in the process, of course people are going to fall off.

                                          8. The mouse logo is kinda ugly, won't lie. I'm sure it's a more potent people repellent than you think.

                                          9. There is a LOT of tribalism. On Reddit, there's r/Canada, that's full of convinced conservatives that won't hesitate to artificially skew the discourse. And there's r/OnGuardForThee, basically the same but with progressives angry at the conservatives.

                                            On Lemmy, that feels like the rule, not the exception. I just joined communities based on my interests, and my feed is full of communist vs communist vs non-communist drama. Can we frickin' chill?

                                            If I need to start filtering out whole fields of interest that were taken over, joining less popular community clones or literally defederating instances to get a good experience, we've got it wrong. Normal people don't wanna do that when they literally just got here. They'll just leave.

                                          10. Somehow even more US-centric than Reddit. So... Much... American politics.

                                          blaze@lemmy.dbzer0.comB This user is from outside of this forum
                                          blaze@lemmy.dbzer0.comB This user is from outside of this forum
                                          [email protected]
                                          wrote on last edited by
                                          #228

                                          you already have to deal with choice paralysis.

                                          "Lemmy has 47k monthly active users

                                          https://discuss.online/ if you want a server located in the USA (content is still accessible from any server, the most difference latency)
                                          https://sopuli.xyz/ if you want a server located in the EU
                                          https://vger.app/settings/install if you want an app
                                          

                                          Feel free if you have any questions"

                                          https://lemmy.dbzer0.com/post/37336391

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