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  3. Epson ET-2815 on Linux - epson-printer-utility not recognizing the printer

Epson ET-2815 on Linux - epson-printer-utility not recognizing the printer

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  • C This user is from outside of this forum
    C This user is from outside of this forum
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    wrote on last edited by
    #1

    After a fairly hassle-free year or so with this Epson ET-2815 printer, the cyan now won't print at all (no lines, no nothing - printing a full cyan page just yields white). I believe the print head is fully clogged and I want to perform a print head cleaning. I need the epson-printer-utility to do so (available from here, manual here), which I did not set up when I initially set up the printer.

    I have installed epson-printer-utility as instructed and run it through the terminal, but I am met with a error message saying "The printer was not found". The printer is otherwise found on the network and configured in CUPS, and I can print just fine with it (up until the cyan channel now doesn't work anymore).

    I ran across this old post suggesting that the udev-rule is copied over to /etc/udev/rules.d, but the installation process seems to have taken care of that already.

    This print head function is also available through this god-awful mobile app that I had to use to set it up, but now the app also cannot find the printer, even though I try to connect directly to the IP. I have ensured that my phone is on the same network as the printer, but alas.

    This happened straight after I set up the integration in Home Assistant, but I imagine this is just a coincidence. I last used the printer just over a month ago.

    Anyone have any experience dealing with this?

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    • C [email protected]

      After a fairly hassle-free year or so with this Epson ET-2815 printer, the cyan now won't print at all (no lines, no nothing - printing a full cyan page just yields white). I believe the print head is fully clogged and I want to perform a print head cleaning. I need the epson-printer-utility to do so (available from here, manual here), which I did not set up when I initially set up the printer.

      I have installed epson-printer-utility as instructed and run it through the terminal, but I am met with a error message saying "The printer was not found". The printer is otherwise found on the network and configured in CUPS, and I can print just fine with it (up until the cyan channel now doesn't work anymore).

      I ran across this old post suggesting that the udev-rule is copied over to /etc/udev/rules.d, but the installation process seems to have taken care of that already.

      This print head function is also available through this god-awful mobile app that I had to use to set it up, but now the app also cannot find the printer, even though I try to connect directly to the IP. I have ensured that my phone is on the same network as the printer, but alas.

      This happened straight after I set up the integration in Home Assistant, but I imagine this is just a coincidence. I last used the printer just over a month ago.

      Anyone have any experience dealing with this?

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      wrote on last edited by
      #2

      TL;DR; I checked the dummy cartrige and primed it again.

      When I had issues with my EcoTank, I took out the dummy cartrige and checked it. The reservoir was completely empty, so I had to prime it again.
      I actuated with a screwdriver the valve at the bottom and put a bigger suringe through the rubber lid of the EcoTank.
      By "opening" the vale of the dummy cartrige and pushing air through the suringe into the tank, pushing some ink back into the dummy cartrige to prime it again, I successfully recovered all my dummy cartriges and my printer is working flawlessly since then :3

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      • ? Guest

        TL;DR; I checked the dummy cartrige and primed it again.

        When I had issues with my EcoTank, I took out the dummy cartrige and checked it. The reservoir was completely empty, so I had to prime it again.
        I actuated with a screwdriver the valve at the bottom and put a bigger suringe through the rubber lid of the EcoTank.
        By "opening" the vale of the dummy cartrige and pushing air through the suringe into the tank, pushing some ink back into the dummy cartrige to prime it again, I successfully recovered all my dummy cartriges and my printer is working flawlessly since then :3

        C This user is from outside of this forum
        C This user is from outside of this forum
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        wrote on last edited by
        #3

        Thanks for that! I'm not quite sure what the dummy cartridge is, however, and how I would access it. Would you be able to elaborate on that?

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          Thanks for that! I'm not quite sure what the dummy cartridge is, however, and how I would access it. Would you be able to elaborate on that?

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          wrote on last edited by
          #4

          At least in my 2650, on the moving part in the printer are 4 individual white ink cartriges, where the ink hose is attached to.

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            At least in my 2650, on the moving part in the printer are 4 individual white ink cartriges, where the ink hose is attached to.

            C This user is from outside of this forum
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            wrote on last edited by
            #5

            Cheers, it looks like I will have to open up this week end then and forget about these cleaning programs.

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            • C [email protected]

              Cheers, it looks like I will have to open up this week end then and forget about these cleaning programs.

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              wrote on last edited by
              #6

              How ya doing?

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                How ya doing?

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                #7

                Hey! It works now 🙂 After opening it up, I ended up cleaning the nozzles by pumping isopropanol through them (filled a syringe with it, removed the dummy cartridges and connected the syringe and nozzles with a PVC-tube). After that I ran the nozzle cleaning program through the epson-printer-utility tool a couple of times (not the power cleaning), and then printed some full color pages of CMYK.

                The program, which initially this post was about (hence the Linix community) worked once I realized it didn't pick it up while I was connected with VPN. Then scanning tool does, not sure how this tool atrempts to find the printer that it is not caught by the default split tunneling set up by Proton VPN.

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