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  3. Bad UX is keeping the majority of people away from Lemmy

Bad UX is keeping the majority of people away from Lemmy

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  • A [email protected]

    This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

    Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

    What can we do?

    A This user is from outside of this forum
    A This user is from outside of this forum
    [email protected]
    wrote on last edited by
    #488

    The one thing that I like about the fediverse is that it somehow unintentionally has a filter to keep the low effort people from poisoning the well.

    I have been on the fediverse from 2019 and these types of arguments have been floated times and again at each exodus wave. they expect to be offered everything on a silver platter. they come into a new platform maintained by hobbyists and good will people and they expect it to offer the same features, experiences and user base or even better than the once on proprietary media that spend billions of dollars to acquire that user base. they get screwed by one company and hope that another for profit won't do the same. Lemmy is even easier than email, as you don't need to know the handle of people of communities you interact with you just search for them or explore the public feed. We don't need them here.

    there are many aspects the fediverse can improve upon. decentralization or federation isn't one of them

    edg@lemmy.worldE 1 Reply Last reply
    0
    • O [email protected]

      You tell that to a normal user (and I mean NORMAL) and they will lose any interests in making the effort of attempting to pick a server... I know it sounds far fetched, but that's my experience with normal users, unless they have someone willing to hold their hand at every moment and every change, all these things scare them, no matter how simple they seem for us.

      prodigalfrog@slrpnk.netP This user is from outside of this forum
      prodigalfrog@slrpnk.netP This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #489

      As someone who has had to explain to longtime Linux users why and how some arcane aspect of package management isn't grok-able by the common user, I understand where you're coming from with that point.

      I do think the overall experience could be more intuitive and easier, but if the first concepts of federation and picking a server is too much for someone, I don't think that is possible to overcome since that's fundamental to this whole citizen controlled media experiment.

      1 Reply Last reply
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      • S [email protected]

        I suggested it to a few ppl and even offered to show them how to use it but they said it's "too hard to understand" sad times we live in.

        rivalarrival@lemmy.todayR This user is from outside of this forum
        rivalarrival@lemmy.todayR This user is from outside of this forum
        [email protected]
        wrote on last edited by
        #490

        If they find Lemmy "too hard to understand", do we really want them here?

        D S I 3 Replies Last reply
        0
        • die4ever@programming.devD [email protected]

          And on manual validation for sign-ups

          permissions/roles could improve this a lot https://github.com/LemmyNet/lemmy/issues/3375#issuecomment-2657753039

          Give thumbs up reactions on Github so the devs know what to prioritize

          prodigalfrog@slrpnk.netP This user is from outside of this forum
          prodigalfrog@slrpnk.netP This user is from outside of this forum
          [email protected]
          wrote on last edited by
          #491

          Not a bad idea!

          1 Reply Last reply
          0
          • A [email protected]

            This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

            Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

            What can we do?

            danhab99@programming.devD This user is from outside of this forum
            danhab99@programming.devD This user is from outside of this forum
            [email protected]
            wrote on last edited by
            #492

            IMO if Lemmy had all the features that old.reddt had it would still be an objectivly worse UX experience. Federating reduces UX, that's just a rule.

            We should focus on making the onboarding process as simple as possible like enabling social login (inb4 insecure and not private: let people make their choices), and making it easier to move between instances and understand what instance you're looking at.

            1 Reply Last reply
            0
            • E [email protected]

              Well, it's not because something has the potential to be addictive that it's necessarily bad. After all, a video game that isn't addictive at all could also be called boring.

              I think the line between an enjoyable experience and unhealthy addictive features is drawn in user choice and the absence of malicious intent.

              prodigalfrog@slrpnk.netP This user is from outside of this forum
              prodigalfrog@slrpnk.netP This user is from outside of this forum
              [email protected]
              wrote on last edited by
              #493

              That's a fair point, actually. I suppose as long as an algorithm doesn't prioritize engagement at all costs, it could be a worthy addition.

              1 Reply Last reply
              0
              • S [email protected]

                "but it feels like old reddit". My god, imagine actively preferring the new reddit UI. Let them keep their shiny jangling keys instead of coming over here and pestering the devs for a snoovatar feature or whatever nonsense.

                The 'maybe read for 2 minutes to figure it out' miniscule barrier to entry is a feature not a bug.

                A This user is from outside of this forum
                A This user is from outside of this forum
                [email protected]
                wrote on last edited by
                #494

                Two minutes (and you're being very optimistic here, for someone who isn't technically inclined it's almost certainly going to be more) of required reading on a subject that's just not even remotely interesting to 99% of people eliminates basically all non technical people. Because they just don't care enough to devote that time. If that's the user base you want, that works out, but I'd like people here who can hold a conversation about something other than Linux and Star Trek. It's honestly kinda boring here.

                1 Reply Last reply
                0
                • die4ever@programming.devD [email protected]

                  Would I be decreasing people's operating costs if I just opened an account on example.lol so most of my interaction was on my home instance?

                  Likely no. If one person on the instance is subscribed to a remote community, everything is synchronized anyways. If no one is subscribed to the remote community then it's probably a very small and low activity community anyways, which means it's a drop in the bucket difference.

                  captain_aggravated@sh.itjust.worksC This user is from outside of this forum
                  captain_aggravated@sh.itjust.worksC This user is from outside of this forum
                  [email protected]
                  wrote on last edited by
                  #495

                  So is a large part of lemmy.world cached on sh.itjust.works' server? Does Pixelfed, Loops or Peertube work the same way? I could see images or video being more of a burden to serve like that. Or does AP sync the metadata like thumbnail, video title, description, comments etc. and the video itself is torrented straight from the host server?

                  meldrik@lemmy.wtfM 1 Reply Last reply
                  0
                  • S [email protected]

                    Good keep those numb nuts away. Reddit sucks not only because of Spez and his greedy overlords, many of the users suck as well and I bet there is a big overlap on the Venn diagram between people who suck and people who think lemmy is confusing

                    J This user is from outside of this forum
                    J This user is from outside of this forum
                    [email protected]
                    wrote on last edited by
                    #496

                    This is what we call "dipshit energy".

                    The fediverse is confusing and that's bad. It should be less confusing, and there should be less people making comments like that one. Quit it.

                    We'll get there sooner or later. Hopefully sooner.

                    1 Reply Last reply
                    0
                    • blaze@lemmy.dbzer0.comB [email protected]

                      Join-lemmy provides a subpar experience: https://lemmy.world/post/24220536

                      nutomic@lemmy.mlN This user is from outside of this forum
                      nutomic@lemmy.mlN This user is from outside of this forum
                      [email protected]
                      wrote on last edited by
                      #497

                      Pull requests are more than welcome to improve the site. Its basic Typescript, TailwindCSS and Inferno.

                      https://github.com/LemmyNet/joinlemmy-site

                      You can also make changes to the documentation, its markdown just like Lemmy itself. So if you would write something differently then open a pull request and change it!

                      https://github.com/LemmyNet/lemmy-docs

                      blaze@lemmy.dbzer0.comB 1 Reply Last reply
                      0
                      • rivalarrival@lemmy.todayR [email protected]

                        If they find Lemmy "too hard to understand", do we really want them here?

                        D This user is from outside of this forum
                        D This user is from outside of this forum
                        [email protected]
                        wrote on last edited by
                        #498

                        Gatekeeping at its finest.

                        I for one would welcome anybody here who wants to come. Rather them than more people with your mindset.

                        imaqtpie@lemmy.myserv.oneI 1 Reply Last reply
                        0
                        • L [email protected]

                          I don't get how people get hung on choosing a server when people have been chosing a starter Pokémon since 1998 without any major issues. And you get just about the "same" amount of practical info.

                          Really, what tiktok does to a generation...

                          D This user is from outside of this forum
                          D This user is from outside of this forum
                          [email protected]
                          wrote on last edited by
                          #499

                          This is how I ended up on a German server. I don’t speak German but really isn’t an issue. Just pick one.

                          L 1 Reply Last reply
                          0
                          • A [email protected]

                            I'm 32 and work in tech, The reality is the vast majority of people won't want to use old.reddit style UI

                            I'm comfortable powering through shitty UI/UX etc. I've even built them myself, but others won't settle for shitty UI

                            You and your friends are old I assume, and got used to the old.reddit UI, and didn't want to change.

                            Most people are used to modern UI, and won't want to change to old UI, just like you don't want to change either. We should better cater for average people.

                            nutomic@lemmy.mlN This user is from outside of this forum
                            nutomic@lemmy.mlN This user is from outside of this forum
                            [email protected]
                            wrote on last edited by
                            #500

                            Thats funny, Im also 32 and completely happy with the default Lemmy UI. Definitely wouldnt use something like new Reddit. But the good thing is that there are so many different choices, and its possible to create instances with a different default UI.

                            A 1 Reply Last reply
                            0
                            • A [email protected]

                              The one thing that I like about the fediverse is that it somehow unintentionally has a filter to keep the low effort people from poisoning the well.

                              I have been on the fediverse from 2019 and these types of arguments have been floated times and again at each exodus wave. they expect to be offered everything on a silver platter. they come into a new platform maintained by hobbyists and good will people and they expect it to offer the same features, experiences and user base or even better than the once on proprietary media that spend billions of dollars to acquire that user base. they get screwed by one company and hope that another for profit won't do the same. Lemmy is even easier than email, as you don't need to know the handle of people of communities you interact with you just search for them or explore the public feed. We don't need them here.

                              there are many aspects the fediverse can improve upon. decentralization or federation isn't one of them

                              edg@lemmy.worldE This user is from outside of this forum
                              edg@lemmy.worldE This user is from outside of this forum
                              [email protected]
                              wrote on last edited by
                              #501

                              Agreed, to a certain extent. The internet was a much better place when it took at least a little effort and knowledge to join in and participate. Barriers can be a good thing.

                              1 Reply Last reply
                              0
                              • A [email protected]

                                Look I don't have any data to back it up, only my experience and many others (eg. https://lemmy.ca/comment/14524858)

                                I'm also not going to go try and dig up all the evidence to try and prove this to you.
                                I am a IT professional and have been part of developing many web apps that see tens of thousands of users per day.
                                We would do AB testing to see what works for users and what gets a better click through rate etc.

                                As soon as a user needs to think, they drop off like crazy, that's just a fact you can look up good UX design.
                                It's also a fact that joining lemmy requires a lot of thinking and tweaking etc. to get to a good place.

                                I've been using lemmy for months now, and I'm still not happy with the UI even after tweaking and trying many different things.

                                nutomic@lemmy.mlN This user is from outside of this forum
                                nutomic@lemmy.mlN This user is from outside of this forum
                                [email protected]
                                wrote on last edited by
                                #502

                                A/B testing is not really possible in a decentralized system like this, it would require all instance admins to collaborate for collecting results, and would make deployment much more complicated. Not to forget that there simply arent enough development resources to implement it. That said if you see anything that can be improved, you're welcome to make a pull request. Its standard Typescript wit TailwindCSS and Inferno, nothing complicated.

                                A 1 Reply Last reply
                                0
                                • captain_aggravated@sh.itjust.worksC [email protected]

                                  So is a large part of lemmy.world cached on sh.itjust.works' server? Does Pixelfed, Loops or Peertube work the same way? I could see images or video being more of a burden to serve like that. Or does AP sync the metadata like thumbnail, video title, description, comments etc. and the video itself is torrented straight from the host server?

                                  meldrik@lemmy.wtfM This user is from outside of this forum
                                  meldrik@lemmy.wtfM This user is from outside of this forum
                                  [email protected]
                                  wrote on last edited by
                                  #503

                                  Pretty much, yes. Images is cached. Video is not. However PeerTube supports P2P.

                                  1 Reply Last reply
                                  0
                                  • blackn1ght@feddit.ukB [email protected]

                                    "You can access all content from the Lemmyverse from any server, so it doesn't matter which you choose" 1. not strictly true and 2. if it doesn't matter why make the choice?

                                    This is a great point. If it doesn't matter, why not randomly assign you to an instance? The reality is that it does because some instances are political, and some federate with other instances that could give a negative impression of Lemmy. By people recommending particular instances to sign up to, shows that there's an element of calculation as to which instance to pick.

                                    Onto your second point, your impact would be negligible. I wouldn't worry about that scenario.

                                    captain_aggravated@sh.itjust.worksC This user is from outside of this forum
                                    captain_aggravated@sh.itjust.worksC This user is from outside of this forum
                                    [email protected]
                                    wrote on last edited by
                                    #504

                                    I could see a "choose for me" button, kind of like installing an OS where you can go with the automatic stuff or set it up yourself. I think you'd need several instances to get with join-lemmy.org to volunteer to be one of the ones that would sign people up for.

                                    Folks who want to sign up for a specific instance in order to create or maybe moderate a community there almost certainly won't go to join-lemmy.org for that, they'll just go to that instance.

                                    There may need to be a "Hey could we cool it with the fukpolitik' agreement to be on that random sign-up list; I'm not sure I'd drop random folks into ex-Hexbear or whatever.

                                    1 Reply Last reply
                                    0
                                    • S [email protected]

                                      "but it feels like old reddit". My god, imagine actively preferring the new reddit UI. Let them keep their shiny jangling keys instead of coming over here and pestering the devs for a snoovatar feature or whatever nonsense.

                                      The 'maybe read for 2 minutes to figure it out' miniscule barrier to entry is a feature not a bug.

                                      xieled@lemmy.worldX This user is from outside of this forum
                                      xieled@lemmy.worldX This user is from outside of this forum
                                      [email protected]
                                      wrote on last edited by
                                      #505

                                      It's been a while since I've been on Lemmy, so correct me if I'm wrong but isn't Voyager, which I' using right now, pretty good? You also don't have to install an app, even though the apps on the Google Play store are pretty good.

                                      1 Reply Last reply
                                      0
                                      • D [email protected]

                                        Damn right, I'm only on Lemmy because there isnt a better alternative, not because its great.

                                        The sad fact is that for social media to not suck you need moderation, for moderation not to suck they need to be paid mods, which means it has to make money somehow, which either means adds, subscriptions or mining user data...

                                        imaqtpie@lemmy.myserv.oneI This user is from outside of this forum
                                        imaqtpie@lemmy.myserv.oneI This user is from outside of this forum
                                        [email protected]
                                        wrote on last edited by
                                        #506

                                        You don't need paid mods. If you have a good community people will volunteer to moderate out of altruism, because they enjoy the community and want to make sure it stays good. Paid mods are actually worse than volunteer mods imo, because they don't actually care as much.

                                        D 1 Reply Last reply
                                        0
                                        • A [email protected]

                                          This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

                                          Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

                                          What can we do?

                                          A This user is from outside of this forum
                                          A This user is from outside of this forum
                                          [email protected]
                                          wrote on last edited by
                                          #507

                                          A lot of disingenuous Lemmy users in that thread pretending that picking a server is more confusing than filing your taxes. I think join-lemmy should probably hot-list like 6 or 7 servers instead of making you choose via a primary interest, since you can migrate your account later anyway. But I am personally not tech oriented and managed to make an account and find an app without an issue.

                                          T K T 3 Replies Last reply
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