I'm Tired of Pretending Tech is Making the World Better
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Tech speeds things up. If you want to do good, it'll help you do it faster. If you want to do evil, it'll help you do it faster.
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I think I basically agree with you and the author here. People applying technology have a responsibility to apply it in ways that are constructive, not harmful. Technology is a force multiplier, in that it makes it easy to achieve goals, in a value neutral sense.
But way too many people are applying technology in evil ways, extracting value instead of creating it, making things worse rather than better. It's an epidemic. Tech can make things better, and theoretically it should, but lately, it's hard to say it has, on the net.
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I do think you're right. Friendster and MySpace were pretty much the peak, then when real social media took over, it all went to shit. Since then, tech exists not to perform some function but to justify its existence specifically to earn money.
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I think the real problem is the drive to monetize so much of the technology. For instance, product owners continually to increase engagement in their stupid apps and continually move things around and add new widgets that people don’t want, or use, all while continuing to degrade the experience of the features that they do use.
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Tech could make our life easier, if only the fruits of increased efficiency would go towards us all instead of the few rich people at the top.
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I didn't find the article particularly insightful but I don't like your way of thinking about tech. Technology and society make each other together. Obviously, technology choices like mass transit vs cars shape our lives in ways that the pens example doesn't help us explain. Similarly, society shapes the way that we make technology. Technology is constrained by the rules of the physical world, but that is an underconstraint. The leftover space (i.e. the vast majority) is the process through which we embed social values into the technology. To return to the example of mass transit vs cars, these obviously have different embedded values within them, which then go on to shape the world that we make around them.
This way of thinking helps explain why computer technology specifically is so awful: Computers are shockingly general purpose in a way that has no parallel in physical products. This means that the underconstraining is more pronounced, so social values have an even more outsized say in how they get made. This is why every other software product is just the pure manifestation of capitalism in a way that a robotic arm could never be.
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I think in terms of cultural exchange of ideas and the enjoyment of being on the internet, 2005-2015 or so was probably the best. The barrier to entry was lowered to where almost anyone could make a meme or post a picture or upload a video or write a blog post or even a microblog post or forum comment of a single sentence and it might go viral through the power of word of mouth.
Then when there was enough value in going viral people started gaming for that as a measure of success, so that it no longer was a reliable metric for quality.
But plenty of things are now better. I think maps and directions are better with a smartphone. Access to music and movies is better than ever. It's nice to be able to seamlessly video chat with friends and family. There's real utility there, even if you sometimes have to work around things that aren't ideal.
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I remember Andrewism's take on Luddites dispelling a lot of common misconceptions (and results of propaganda, iirc) on the topic
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My phone struggled to load the site to order a single cold brew, pop-ups to install the custom App kept obscuring the options, and I had to register with my phone number, email address, and first and last name to buy a $5 cup of coffee.
Then walk out. Don't reward the bullshit with your money. The coffee shop ain't gonna give a shit if you keep buying coffee just to go home and complain on your blog.
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I'm tired of people saying "technology" when they mean an application of a narrow subfield of technology. Quite often, they're not even talking about the tech at all, but instead the practices, leadership, or stock market performance of some corporation that happens to use or produce such a thing in the course of its business.
I do share the sentiment in this article, though. There's way too much stuff that we don't need being pushed upon us in order to extract wealth or power.
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For the past 20 years, tech has promised to make things more efficient while making almost everything more complicated and less meaningful. Innovation, for innovation's sake, has eroded our craftsmanship, relationships, and ability to think critically.
I feel this in my bones.
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Technology and progress were at one time closer to synonymous but those definitions have forked widely. It's important to identify what is a development that brings value and pushes progress and what is a use of technology that punishes us, controls us, or simply makes life more complicated. The vast majority of technology now falls into these categories.
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Something, something, the industrial revolution and its consequences...
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Technology has started to make it easier and easier to be anti consumer. To maximise how much you can extract out of consumers.
It is making it easier to understand and control exactly how they use products and services. This allows you to structure your price and offering to give them the minimum amount they'll accept at the maximum price. Allows you to strip features out and offer them for extra. Allows you to hide things behind ongoing subscriptions. Allows you to better lock people into products and services, making it more difficult to switch/leave.
All of this was possible (and being done) before, but technology makes this so much easier/better.
Technologies often start out by making something easier for the consumer. But beyond the early stages, it's all about making the world better - for the corporations developing and selling products and services.
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Tech was ruined in the 90s when capitalistic influences (microsoft being the dominant force but far from the only one) propagandized the industry and eventually populace at large with the idea that competition in the industry is what drives innovation.
Granted, much of their work was already done for them thanks to western influence perpetuating this ideal for ages. But when the frameworks for open standards, interoperability, and collaborative development were being proposed and put into place they were shot down and/or actively sabotaged
As a result 40 years later we have this mess. A landscape filled with nightmare tech. Fragmentation everywhere, design heavily influenced by a small handful of sociopaths with no empathy and active disdain for users, the idea of open standards is something that requires government intervention (and still rarely occurs), interoperability is something that has to be hacked around and frequently breaks as a means to encourage purchasing a competing product.
What could have been. Tech designed for people’s needs rather than tech designed to extract income
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Atomic bombs are also tools with no moral compass of their own.
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I think when most people say something like “technology is making the world worse” they mean the technology as it actually exists and as it is actually developing, not the abstract sense of possible futures that technology could feasibly deliver.
That is clearly what the author of the piece meant.
If the main focus of people who develop most technology is getting people more addicted to their devices so they are easier to exploit the. Technology sucks. If the main focus is to generate immoral levels of waste to scam venture capitalists and idiots on the internet then technology sucks. If the main focus is to use technology to monetize every aspect of someone’s existence, then I think it is fair to say that technology, at this point in history, sucks.
Saying “technology is neutral” is not super insightful if, in the present moment, the trend in technological development and its central applications are mostly evil.
Saying “technology is neutral” is worse than unhelpful if, in the present moment, the people who want to use technology to harm others are also using that cliche to justify their antisocial behavior.
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The original use of what we now think of as a "spoon" originally had nothing to do with food.
1000 years ago they would chain slaves neck to neck. They'd use the spoon to carve out everybodies eyes except the first guy in the line. Slaves don't need to see. They just need to carry heavy shit. The first slave can see. The rest just need to go where their neck drags them.
I say all this to agree with you. Technology isn't the source of corruption and evil. It is just a tool. Just like a spoon. I use my spoon to eat cereal. Others use the spoon to carve out peoples eyes. The spoon is not evil. The spoon is a tool.
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Yeah, just watch what AI does. The generation after Gen Alpha is going to be unable to imagine the concept of being self sustaining, and problem solving without machines. The same way Gen Z today can't imagine the concept of just NOT having internet. Or any internet connected devices.
