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Built to last

Scheduled Pinned Locked Moved Microblog Memes
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  • L [email protected]

    the extreme vast majority of those are Samsung appliances.

    Bro, fuck the Samsung fridge engineers that decided my ice machine doesn't need to actually be properly insulated and designed an ice box that's basically going to break and it's only a matter of time.

    I have to keep reminding myself to defrost and clean it out. Last time it got so bad I couldn't even take the ice tray out without a ton of force. Then I melted the ice but derped and warped the little guide post thingy with heat. Had a tech come out and say it's unfixable, cool time flushing my money down the toilet ... After that I did what I should have done and just reheated it again and bent it and voila problem (I made) solved.

    But seriously I hate that fridge with a passion. So much so I'm going out of my way to never buy Samsung again, their customer care is atrocious and quality is hit or miss. I have some Samsung appliances that have been bulletproof so far but I genuinely don't want to have to cross my fingers their QA didn't fail because trying to deal with their support for anything is a Kafkaesque hell.

    frozen@lemmy.frozeninferno.xyzF This user is from outside of this forum
    frozen@lemmy.frozeninferno.xyzF This user is from outside of this forum
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    wrote last edited by
    #90

    Use a steamer instead of a blow-dryer or heat gun, next time. I just had to defrost my Samsung freezer to fix a leak, no warping with the steamer.

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    • L [email protected]
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      wrote last edited by
      #91

      I want to start an appliance company that offers 10 year warranties with an additional 5 year replaceable parts availability promise. The designs will be simple, functionality simple with minimal quality of life improvements, and all repair manuals will be published on the website along with tutorial videos, while also banking on building a product that simply lasts longer.

      I'm willing to bet that if that is what you advertise on, the longevity of the product at a minimal price, then the company should do fine.

      A F dual_sport_dork@lemmy.worldD P 4 Replies Last reply
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      • L [email protected]
        This post did not contain any content.
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        wrote last edited by [email protected]
        #92

        I hate that my washing machine has electronic buttons rather than mechanical rotating interrupters.

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        • M [email protected]

          I want to start an appliance company that offers 10 year warranties with an additional 5 year replaceable parts availability promise. The designs will be simple, functionality simple with minimal quality of life improvements, and all repair manuals will be published on the website along with tutorial videos, while also banking on building a product that simply lasts longer.

          I'm willing to bet that if that is what you advertise on, the longevity of the product at a minimal price, then the company should do fine.

          A This user is from outside of this forum
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          wrote last edited by
          #93

          This was unironically Maytag, they enshitified with the rest. The Maytag man was a real thing.

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          • F [email protected]

            WM3477HW

            I love the all in one concept, but this machine has made me reluctant to get one again.

            There's a GE all in one with heat pump drying that I think would be the functionality I want, but the machine is huge.

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            wrote last edited by
            #94

            Ah I see, I feel like lot has changed since that model (nervously looking at my LG). Just remember that current heat pump dryers still have issues with lint clogging the coils dispite the filters and coil cleaning systems.

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            • agamemnonymous@sh.itjust.worksA [email protected]

              It is not, it has a tower agitator and works great.

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              wrote last edited by
              #95

              Goood goood good.

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              • P [email protected]

                You really are having a struggle with the concept of survivorship bias aren’t you?

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                wrote last edited by [email protected]
                #96

                Nope. You're both correct and you are the one who fails to understand that not everything is an either-or situation.

                Especially when both of your points are merely related and not in direct opposition. Old appliances were more generic and more robust, but only an idiot with survivorship bias would say all old appliances were bullet proof.

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                • buboscandiacus@mander.xyzB [email protected]

                  I had a very different experience with the brand (washing machine actively trying to kill me, for exemple)

                  Maybe there's a difference between the different factories making them ?

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                  wrote last edited by
                  #97

                  that could be, or maybe I got lucky. In any case, I'm not complaining.
                  i remember it was like 750 bucks for both machines, and with other brands it would have been 800-1200 for a single machine

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                  • P [email protected]

                    Most of this can be achieved in other ways (like a smart plug measuring the current draw

                    Idk about other people, but this is actually harder than you'd think. I've got zigbee and zwave hubs in my house for my home automation system, but there's really not anything that uses those technologies and has the screwy power plug my washer has. I grabbed some inducement sensors (I think that's what they're called), but I can't use them near my washer since they have to be hooked to the line to have a reference and my washer is too far away from my fuse box.

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                    wrote last edited by
                    #98

                    Which country is this? I think both American and European (or at least Norwegian) washers use standard plugs (although American dryers do not), so I'm just curious which areas use something custom for that.

                    A regular plug should be able to supply a washer with power, but dryers are a different story in countries using 110V power.

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                    • P [email protected]

                      Get a washer from a brand that has made washers for more than a decade.

                      If you’re paying for an LG I’d say get a speed queen top loader and enjoy not having to worry about your washer again,

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                      wrote last edited by [email protected]
                      #99

                      I bought an LG washer and drier set over 25 years ago. They've been around.

                      They were totally fine and lasted well over a decade with only one problem on the washer that I fixed.

                      The other person's problem is they bought a combo unit. Few things that are nearly opposite purposes go well mixed together. Especially when entire critical components of one of them is entirely missing, like a lint filter...

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                      • M [email protected]

                        No. That's not what's happening here.

                        And just for the record I am an appliance repair tech for the last 20 years.

                        Hands down appliances from the early 90s to about the 2010s are significantly better than new appliances today.

                        They are better in everyway. They were made under a different philosophy, they were made to be fixed.

                        When I stated my career in 2004 I would have a box of common parts that would break for each kind of appliance I would service. Fridge, washer, dryer ext. I wouldn't have to order a part for weeks. I would just drive down to the parts supplier stock up and move on to my next work order. Now all I do is order proprietary parts that are dedicated to one specific model number.

                        The materials and build quality of older appliances far exceeds that of new ones so much so that I am actually recommending to my clients that they try to find a used appliance rather than buy a new one because it'll probably last longer.

                        And I've had this argument so many times already on this platform the savings on energy are absolutely negligible. They can easily be ignored. To clarify the way they notate change in energy is by percentages so it'll appear that an appliance is saving 70% more energy but in reality that saving is stretched across 365 days which equates to maybe 25 to 30 cents of savings a day. Or it'll look like you're saving 400 kilowatt hours but again stretched across 365 days that's just over 1 kilowatt hour a day.

                        The only caveat is the fact that washers use less water which can actually turn into some kind of savings over the course of the year because your water heater will have to heat less water but that's about it.

                        Generally I fix appliances that are less than 10 years old most of those are refrigerators the extreme vast majority of those are Samsung appliances.

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                        wrote last edited by
                        #100

                        But isn’t your sample biased because you’re a repair tech? People with working appliances don’t call you.

                        How often do you encounter, for example, a broken Miele washing machine?

                        M 1 Reply Last reply
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                        • L [email protected]
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                          wrote last edited by [email protected]
                          #101

                          I've repaired a few dryers, the new ones have the same aluminium drum like you would expect but for some godforsaken reason they're allowed to mount that drum in place on a plastic ring. The dial components and thermostats used to safely operate the heating elements are also much smaller, which is problematic given that gives them less capacitance for high voltage and heat causing them to fail easier.

                          But worst of all is that when they fail, not if but when, you can't just take the dial off and file the corrosion off the metal contacts, you have to order an entirely new board completely if they offer it at all. You can't just open the top and front panel with a few screws to take the drum out and do repairs, you have to unscrew every panel in order and detatch them from the additional internal chassis, and you're gonna need like 7 fucking arms to put the damn thing back together.

                          If I were in charge, these sort of blatant obsolences would be punishable with extradition and federal prison.

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                          • M [email protected]

                            I want to start an appliance company that offers 10 year warranties with an additional 5 year replaceable parts availability promise. The designs will be simple, functionality simple with minimal quality of life improvements, and all repair manuals will be published on the website along with tutorial videos, while also banking on building a product that simply lasts longer.

                            I'm willing to bet that if that is what you advertise on, the longevity of the product at a minimal price, then the company should do fine.

                            F This user is from outside of this forum
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                            wrote last edited by [email protected]
                            #102

                            Good luck getting affordable steel or aluminum for manufacturing in this economy. If you do have some investors/capital, though, I would love to apply as an engineer. I think a good selling point would be displaying them in-store with the panel open, or training distributors to open them as demonstration, showing how reliable it is and how easy they are to service.

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                              wrote last edited by
                              #103

                              I have a ten year old Samsung washer. It started leaking badly a couple years ago. I opened it up and replaced one small rubber tube for $5. If I had to pay someone $500 to fix it, I'd have been better off buying a whole new appliance. I won't be surprised if this is the only repair I have to do for many more years.

                              I suspect this is actually what's changed - labor is so expensive compared to the cost of the machine that people replace their appliance with a new one because it's only a little more than fixing their old one. And when they replace, they tend to think of the old brand as bad, and look for a new brand.

                              So everyone has negative stories about their appliances across just about every brand, except Speed Queen because those are so expensive, you'll actually pay a repair person to fix it instead of replacing it. It's like how some sports car brands are notoriously high maintenance, but what Ferrari owner cares about maintenance costs?

                              Decades ago the relative cost of a washer or dryer was much higher compared to repair labor. You'd pay the Maytag man to come fix your dryer if it had a problem.

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                                wrote last edited by
                                #104

                                We have a Miele we bought 13 years ago and which has far outlived the projected amount of washing cycles. I had to replace the water splitter, but apart from that it's still running fine. I heard that more recent Miele machines don't last as long, though.

                                I F 2 Replies Last reply
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                                • L [email protected]
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                                  wrote last edited by
                                  #105

                                  Your appliances and devices will all be enshittified and you will be happy.

                                  L 1 Reply Last reply
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                                  • buboscandiacus@mander.xyzB [email protected]

                                    Candy

                                    Buy European and not cheap

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                                    wrote last edited by
                                    #106

                                    Reddit nitpickers have moved over

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                                    • C [email protected]

                                      I have a ten year old Samsung washer. It started leaking badly a couple years ago. I opened it up and replaced one small rubber tube for $5. If I had to pay someone $500 to fix it, I'd have been better off buying a whole new appliance. I won't be surprised if this is the only repair I have to do for many more years.

                                      I suspect this is actually what's changed - labor is so expensive compared to the cost of the machine that people replace their appliance with a new one because it's only a little more than fixing their old one. And when they replace, they tend to think of the old brand as bad, and look for a new brand.

                                      So everyone has negative stories about their appliances across just about every brand, except Speed Queen because those are so expensive, you'll actually pay a repair person to fix it instead of replacing it. It's like how some sports car brands are notoriously high maintenance, but what Ferrari owner cares about maintenance costs?

                                      Decades ago the relative cost of a washer or dryer was much higher compared to repair labor. You'd pay the Maytag man to come fix your dryer if it had a problem.

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                                      wrote last edited by
                                      #107

                                      I suspect this is actually what's changed - labor is so expensive compared to the cost of the machine that people replace their appliance with a new one because it's only a little more than fixing their old one.

                                      The guy on an assembly line who places a particular assembly in place and connects the tubes/bolts can perform that task on hundreds of machines in a day. The guy who has to drive to each person's house to replace the exact same part can do maybe 2 a day, assuming he has the right part on hand, and assuming that it's easy to diagnose which part has failed.

                                      C 1 Reply Last reply
                                      0
                                      • I [email protected]

                                        "And for some reason it has Wi-Fi ." will be the last line in humanity's epitaph.

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                                        wrote last edited by
                                        #108

                                        The latest xkcd has one of my favorite hover texts of all time:

                                        It's important for devices to have internet connectivity so the manufacturer can patch remote exploits.

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                                        • S [email protected]

                                          Your appliances and devices will all be enshittified and you will be happy.

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                                          wrote last edited by
                                          #109

                                          I receive them with joy.

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