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  3. New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised

New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised

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  • F [email protected]

    A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

    SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

    Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

    From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

    So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

    A This user is from outside of this forum
    A This user is from outside of this forum
    [email protected]
    wrote on last edited by
    #41

    Honestly I can't say I've ever had a reason to use it on my phone.

    1 Reply Last reply
    0
    • F [email protected]

      A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

      SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

      Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

      From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

      So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

      A This user is from outside of this forum
      A This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #42

      Personally, I am just not going to use the smallest screen I own to do most of the tasks they are pushing AI for. They can keep making them bigger and it’s still just going to be a phone first. If this is what they want then why can’t I just have the Watch and an iPad?

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      • N [email protected]

        People love to make these claims.

        Nothing is "100% accurate" to begin with. Humans spew constant FUD and outright malicious misinformation. Just do some googling for anything medical, for example.

        So either we acknowledge that everything is already "sewage" and this changes nothing or we acknowledge that people already can find value from searching for answers to questions and they just need to apply critical thought toward whether I_Fucked_your_mom_416 on gamefaqs is a valid source or not.

        Which gets to my big issue with most of the "AI Assistant" features. They don't source their information. I am all for not needing to remember the magic incantations to restrict my searches to a single site or use boolean operators when I can instead "ask jeeves" as it were. But I still want the citation of where information was pulled from so I can at least skim it.

        T This user is from outside of this forum
        T This user is from outside of this forum
        [email protected]
        wrote on last edited by
        #43

        For real. If a human performs task X with 80% accuracy, an AI needs to perform the same task with 80.1% accuracy to be a better choice - not 100%. Furthermore, we should consider how much time it would take for a human to perform the task versus an AI. That difference can justify the loss of accuracy. It all depends on the problem you're trying to solve. With that said, it feels like AI on mobile devices hardly solves any problems.

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        • F [email protected]

          A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

          SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

          Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

          From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

          So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

          W This user is from outside of this forum
          W This user is from outside of this forum
          [email protected]
          wrote on last edited by
          #44

          Surprise surprise!

          At work we deal with valuable information and we gotta be careful what to ask. Probably we'll have a total ban on these things at work.

          At home we don't give a fuck what your AI does. I just wanna relax and do nothing for as long as I can. So off load your AI onto a local system that doesn't talk to your server and then we'll talk.

          D 1 Reply Last reply
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          • F [email protected]

            A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

            SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

            Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

            From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

            So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

            zak@lemmy.worldZ This user is from outside of this forum
            zak@lemmy.worldZ This user is from outside of this forum
            [email protected]
            wrote on last edited by
            #45

            The AI thing I'd really like is an on-device classifier that decides with reasonably high reliability whether I would want my phone to interrupt me with a given notification or not. I already don't allow useless notifications, but a message from a friend might be a question about something urgent, or a cat picture.

            What I don't want is:

            • Ways to make fake photographs
            • Summaries of messages I could just skim the old fashioned way
            • Easier access to LLM chatbots

            It seems like those are the main AI features bundled on phones now, and I have no use for any of them.

            D 1 Reply Last reply
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            • F [email protected]

              A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

              SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

              Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

              From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

              So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

              ? Offline
              ? Offline
              Guest
              wrote on last edited by
              #46

              The only thing I want AI (on my phone) to do is limit my notifications and make calendar events for me. I don't want to ask questions. I don't want to start conversations.

              I want to open my phone and have 1 summary notification of things I received and things to do. I want the spammy ones to just be auto filtered because I never click on them.

              I'd also love if I could choose when to manage all of these notifications with my AI assistant. The only back and forth I'd like is around scheduling if I need to make changes.

              1 Reply Last reply
              0
              • F [email protected]

                A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

                SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

                Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

                From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

                So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

                S This user is from outside of this forum
                S This user is from outside of this forum
                [email protected]
                wrote on last edited by
                #47

                I use chatgpt for things like debugging error codes but I have to be explicit with as much detail as possible or it will give me all sorts of inapplicable crap

                1 Reply Last reply
                0
                • F [email protected]

                  A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

                  SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

                  Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

                  From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

                  So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

                  O This user is from outside of this forum
                  O This user is from outside of this forum
                  [email protected]
                  wrote on last edited by
                  #48

                  Not sure if Google Lens counts as AI, but Circle to Search is a cool feature. And on Samsung specifically there is Smart Select that I occasionally use for text extraction, but I suppose it is just OCR.

                  From Galaxy AI branded features I have tested only Drawing assist which is an image generator. Fooled around for 5 minutes and have not touched it again. I am using Samsung keyboard and I know it has some kind of text generator thing, but have not even bothered myself to try it.

                  B E laggykar@programming.devL 3 Replies Last reply
                  0
                  • Z [email protected]

                    A 100% accurate AI would be useful. A 99.999% accurate AI is in fact useless, because of the damage that one miss might do.

                    It's like the French say: Add one drop of wine in a barrel of sewage and you get sewage. Add one drop of sewage in a barrel of wine and you get sewage.

                    I This user is from outside of this forum
                    I This user is from outside of this forum
                    [email protected]
                    wrote on last edited by
                    #49

                    99.999% accurate would be pretty useful. Theres plenty of misinformation without AI. Nothing and nobody will be perfect.

                    Trouble is they range from 0-95% accurate depending on the topic and given context while being very confident when they’re wrong.

                    merc@sh.itjust.worksM 1 Reply Last reply
                    0
                    • ? Guest

                      On Samsung they got rid of a perfectly good screenshot tool and replaced it with one that has AI, it's slower, clunky, and not as good, I just want them to revert it. If I wanted AI I'd download an app.

                      O This user is from outside of this forum
                      O This user is from outside of this forum
                      [email protected]
                      wrote on last edited by
                      #50

                      You are thinking about Smart Select? I just take fullscreen screenshot and then crop it if I need part of it. Did it even when I had previous Smart Select version. Overall I think new version with all previous 4 select options bundled in 1 is better.

                      ? 1 Reply Last reply
                      0
                      • O [email protected]

                        Not sure if Google Lens counts as AI, but Circle to Search is a cool feature. And on Samsung specifically there is Smart Select that I occasionally use for text extraction, but I suppose it is just OCR.

                        From Galaxy AI branded features I have tested only Drawing assist which is an image generator. Fooled around for 5 minutes and have not touched it again. I am using Samsung keyboard and I know it has some kind of text generator thing, but have not even bothered myself to try it.

                        B This user is from outside of this forum
                        B This user is from outside of this forum
                        [email protected]
                        wrote on last edited by
                        #51

                        Certainly counts, Samsung has a few features like grabbing text from images that I found useful.

                        My problem with them is its all online stuff and I'd like that sort of thing to be processed on device but thats just me.

                        I think folks often are thinking AI is only the crappy image generation or chat bots they get shoved to. AI is used in a lot of different things, only difference is that those implementations like drawing assist or that text grabbing feature are actually useful and are well done.

                        1 Reply Last reply
                        0
                        • F [email protected]

                          A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

                          SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

                          Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

                          From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

                          So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

                          shortwavesurfer@lemmy.zipS This user is from outside of this forum
                          shortwavesurfer@lemmy.zipS This user is from outside of this forum
                          [email protected]
                          wrote on last edited by
                          #52

                          I'm shocked, I tell you. Absolutely shocked. And if you believe that, I got some oceanfront property in Arizona. I'll sell you too.

                          1 Reply Last reply
                          0
                          • F [email protected]

                            A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

                            SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

                            Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

                            From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

                            So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

                            R This user is from outside of this forum
                            R This user is from outside of this forum
                            [email protected]
                            wrote on last edited by
                            #53

                            It would have to have a 'use' to qualify as anything else. It takes longer to ask it to do anything than it does to just do it yourself. Plus they want you to call it up by their retard brand name, 'hey, gemini' or 'okay, google' is cringey AF.

                            I cant wait until you get dumb siri for free but it only tells time and the paid version cost 25 a month but it also sets alarms.

                            M 1 Reply Last reply
                            0
                            • O [email protected]

                              You are thinking about Smart Select? I just take fullscreen screenshot and then crop it if I need part of it. Did it even when I had previous Smart Select version. Overall I think new version with all previous 4 select options bundled in 1 is better.

                              ? Offline
                              ? Offline
                              Guest
                              wrote on last edited by
                              #54

                              Yes, Smart Select. I do that now, but taking a full screenshot and cropping it is slower for me than the old Smart Select. I hate this new version, it's slower and doesn't work the same, we should get the option to pick, but they forced the upgrade and I have no choice.

                              L 1 Reply Last reply
                              0
                              • F [email protected]

                                A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

                                SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

                                Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

                                From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

                                So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

                                C This user is from outside of this forum
                                C This user is from outside of this forum
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                                wrote on last edited by
                                #55

                                I love the AI features for photos of my galaxy, but other than that I don't use it

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                                • F [email protected]

                                  A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

                                  SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

                                  Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

                                  From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

                                  So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

                                  ? Offline
                                  ? Offline
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                                  wrote on last edited by
                                  #56

                                  It's possible that people don't realize what is AI and what is an AI marketing speak out there nowadays.

                                  For a fully automated Her-like experience, or Ironman style Jarvis? That would be rad. But we have not really close to that at all. It sort of exists with LLM chat, but the implementation on phones is not even close to being there.

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                                  • R [email protected]

                                    It would have to have a 'use' to qualify as anything else. It takes longer to ask it to do anything than it does to just do it yourself. Plus they want you to call it up by their retard brand name, 'hey, gemini' or 'okay, google' is cringey AF.

                                    I cant wait until you get dumb siri for free but it only tells time and the paid version cost 25 a month but it also sets alarms.

                                    M This user is from outside of this forum
                                    M This user is from outside of this forum
                                    [email protected]
                                    wrote on last edited by
                                    #57

                                    Downvoted for casual use of a slur.

                                    R 1 Reply Last reply
                                    0
                                    • F [email protected]

                                      A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

                                      SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

                                      Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

                                      From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

                                      So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

                                      M This user is from outside of this forum
                                      M This user is from outside of this forum
                                      [email protected]
                                      wrote on last edited by
                                      #58

                                      Nothing bores me more than their events that focus on AI.

                                      1 Reply Last reply
                                      0
                                      • O [email protected]

                                        Not sure if Google Lens counts as AI, but Circle to Search is a cool feature. And on Samsung specifically there is Smart Select that I occasionally use for text extraction, but I suppose it is just OCR.

                                        From Galaxy AI branded features I have tested only Drawing assist which is an image generator. Fooled around for 5 minutes and have not touched it again. I am using Samsung keyboard and I know it has some kind of text generator thing, but have not even bothered myself to try it.

                                        E This user is from outside of this forum
                                        E This user is from outside of this forum
                                        [email protected]
                                        wrote on last edited by
                                        #59

                                        It's cool

                                        Is it useful? Idk

                                        T 1 Reply Last reply
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                                        • M [email protected]

                                          Downvoted for casual use of a slur.

                                          R This user is from outside of this forum
                                          R This user is from outside of this forum
                                          [email protected]
                                          wrote on last edited by
                                          #60

                                          If you're talking about retard, what would you prefer i use and how long until that word becomes a slur? You know it wasn't long ago retard was the polite term, and mongoloid before that. It doesn't matter what word you use, if the meaning has negative connotations, some asshole like you decides to take their turn at policing speech to the benifit of nobody.

                                          In any case, I think you're you're wasting your time.

                                          M 1 Reply Last reply
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