Needs
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Writing bug-free code?
Good alternative, not fantasy.
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Writing bug-free code?
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I've worked at a company that used both. One for development the other for support tickets.
The idea that people would use ServiceNow for development tasks is scary.
My company also uses both. We create support tickets in ServiceNow but it is also used for requesting access to different programs and network drives. It has been used for a couple of years and I have still not figured out how to see what I have access to, which feels like a basic feature.
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I dont get confluence. It just looks like a group of github readmes
Except worse: Confluence tries insanely hard to prevent anyone actually getting at the document source code. So you are expected to use the godawful interactive web editor to make any changes.
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What's a good alternative to Jira?
GitHub tickets are fine.
Jira is complicated because PMs want it to do everything. It can, but there's no good reason for it.
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Jira is the worst project manager software, except for all the others - Churchill
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Except worse: Confluence tries insanely hard to prevent anyone actually getting at the document source code. So you are expected to use the godawful interactive web editor to make any changes.
Do you leave auto formatting on and deal with Confluence making bad decisions, or leave it off and have to manually set all the formatting?
I go for the second option, but I'm not sure it's less irritating or not.
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Food, shelter, water psychological needs? I mean everything is a psychological need by those terms
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Teams now has a multi-account feature, whoch really changes things
Nah it sucks. You don't get a fucking notification when someone messages you on a different organization. For fuck's sake.
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Literally every week I encounter new bugs, it gets worse and worse. Many very basic features (like inline code with back ticks) just stopped working months ago and don't work anymore. Scrolling in some channels is completely broken, jumping around wildly. Sometimes messages just don't get sent (both on Android & Web). Sometimes calls work perfectly all day, then the next call just randomly changes audio device settings and I have to find what's wrong again. Sometimes the video stream of a shared screen just doesn't work, or stops working when switching to the small pop-up window while looking at chats, so the other person has to re-share. Sometimes the "available" state is just broken and keeps getting set to "away". The search just doesn't find many things, even when searching with fairly exact parameters.
It's a daily source of frustration & literally gets worse by the week. I can't remember a program that's made me angry as much as Teams has.
inline code with back ticks
Have you noticed that there are now three ways to enter block-formatted, monospace text?
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GitHub tickets are fine.
Jira is complicated because PMs want it to do everything. It can, but there's no good reason for it.
just one more workflow bro. i promise bro just one more custom workflow and it'll fix everything bro. bro, just one more scheme. please just one more, one more custom field and we can fix this whole project bro, bro cmon just give me one more automation rule i promise bro, bro bro please ! just need one more permission scheme bro please bro i can fix this i swear bro just one more post-function bro please
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I'm convinced that Jira is difficult on purpose to sell more consultancy and gold partnerships and trainers
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Teams now has a multi-account feature, whoch really changes things
At some point I was trying to coordinate a situation with someone from our client using the Teams of my organization. It worked for a while before being blocked by Teams, because we were in a different organization.
I'm sure it was a configuration issue, but I am not an admin for MS shit, had hundreds of calls, needed to communicate with my clients, and was blocked by that crap.
I may have swore a bit.
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inline code with back ticks
Have you noticed that there are now three ways to enter block-formatted, monospace text?
Yep. "Code Snippets" recently stopped working for me (the overlay doesn't open anymore), so I only have the two remaining ways. I can still do code blocks using three backticks, but inline code I can only do using the keyboard shortcut.
How they managed to fuck things up so badly is beyond me, and how they managed to keep them fucked up for so long is even further beyond.
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I've never understood the hatred for Teams. I don't particularly like Slack, and Teams (from my limited experience using it) doesn't seem that much worse.
Do you really use Teams? If you do, you should not be able to say that
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Confluence is implied as being part of the lower parts of the pyramid yeah?
Confluence, the place where you do a bunch of documentation and then later forget you wrote it or can't find it anymore and have to rewrite it all in a separate Confluence folder only to repeat it all later?
My team at work has several different team docs folders ranging from severely outdated to new but soon to be outdated
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They are now finally putting some work in to improve it. I don’t remember much what I used to hate particularly, it was mostly UI related, bugs or the bad Mac implementation.
The new combined view with chats and teams is much better than the split sections.
It took them until just recently to have a basic code block format like everyone else, instead of this annoying editor-in-editor mess they had before (and still kept for some reason).
It used to be very buggy like you had to hunt down the source of some notification to mark it as read. It still doesn’t 100% sync with Outlook. If an event is cancelled and I click delete in Outlook, I also have to go to Teams and „read“ this update. You can set group events in Teams but they somehow don’t end up in Outlook.
What I really like are the clay-like emojis designs.
the emojis would be fine, if they used standard naming schemes like everyone else does...but for some ungodly reason they don't adhere to standard nomenclature, so good fuckin luck finding the one you're looking for!
also: WHY is the shortcut for emojis a fucking parenthesis??? why isn't it a colon like in damn near every other app???
this is the worst thing about teams:
it forces you to re-learn chat app standards that have been in place for well over a decade, and it does so for abso-fucking-lutely no good reason!
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I feel like my company pays me well just to deal with all the crappy software we have to use. Teams, Jira, Salesforce, ServiceNow, it's quite the shitsym.
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Not having to use agile work methods should be another
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Not having to use agile work methods should be another
I could compromise over that, but teams and zoom is a big no
