Have you encountered this?
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You WRITE the tip amount on the receipt? How does the payment terminal know how much to take?
The server has to manually enter it.
Here's their bullshit workflow:
- Print the check
- Customer reviews it
- Credit card is given to the server
- Card is swiped/authorized at the POS
- Server returns with the receipts
- Customer then writes in the tip amount and signs on the merchant copy
- Server takes the signed receipt and enters the tip amount back at the POS
For whatever reason, the USA keeps using their signature, when the technology for pay at the table has been around for decades.
Meanwhile, chip & PIN has been standard everywhere in Canada for the last decade, with some businesses using it for almost another decade prior to that. Mexico wasn't far behind either, so it's absolutely possible to adopt better methods.
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It is sadly a part of canadian restaurant culture but not seen as mandatory. Canadian service workers are regulated to be paid at least minimum wage.
Companies mostly use tipping here as an excuse for the wages to not come out of their own pockets. If tips received equal or exceed minimum wage then they don't have to fork out the cash. If the employee only made $10hr in tips then the employer fills in the rest.
Because of this, I mostly refuse to tip. I'm not going to subsidise a restaurant paying their employees. If you can't afford to pay people you shouldn't be in business.
Asterisk: there is such a thing as "minimum wage for tipped workers", which is lower than the normal minimum wage. At least in some provinces.
For instance, in Quebec, the normal minimum wage is $16.10 per hour, but for tipped workers, it's $12.90$.
And yes, my reaction to this is also "what the fuck".
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I have seen this in a few places in person. It must be relatively common.
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Restaurant tries to scam customers, yet they still give a 20% tip?
"Fuck you restaurant for trying to scam me, now I'll only pay the correct 20% extra on top of my bill"
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Asterisk: there is such a thing as "minimum wage for tipped workers", which is lower than the normal minimum wage. At least in some provinces.
For instance, in Quebec, the normal minimum wage is $16.10 per hour, but for tipped workers, it's $12.90$.
And yes, my reaction to this is also "what the fuck".
Thanks for the clarification. I totally forgot it isn't federally regulated.
There are also student wages which allow you to pay students under 18 even lower wages. Fun stuff!
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I don't think it's "fake", but rather incorrect. They seem to base those percentages on the post tax amount when tips are usually calculated on the pre tax amount.
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That would be a reason not to give a tip.
It's probably basing the tip on a pre discount amount.
The writer is proud of doing math but should be ashamed of their critical thinking and ego.
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The quick way I was taught to eyeball it is to shift the decimal over one place to the left in the total, and double it. That's 20%. In this case $30.53 > $3.053 > $6.106 ~ $6.10
My coworkers would always tell me that when I worked in restaurants, but I never really figured it out with my A.D.D. brain and being distracted with serving customers. Now that I see it written out, that is helpful!
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In California, I usually just double the tax, which normally comes out to about 16%.
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Tips in the US must be entirely out of control. In my experience, 10% is for good service, above for rare exceptional and less if you weren't entirely satisfied. Not even printing anything below 16 is insane.
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It's entered manually, usually at the end of the shift. It's standard for most, if not all restaurants in the United States
It's getting to be less common. A lot of newer/trendier places are giving their wait-staff tablets (which are also handling ordering, seating status, etc), or at least portable payment terminals.
Some of the big established chains have kiosks at the table where you can order apps/drinks directly, pay, play games.
I've also been to several places that'll put a QR code on the receipt for payment. They may also have their menu online that you can get from a QR on the table. As an added bonus that usually means their online menu is actually kept up to date.
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Tips in the US must be entirely out of control. In my experience, 10% is for good service, above for rare exceptional and less if you weren't entirely satisfied. Not even printing anything below 16 is insane.
Tipped minimum wage in the US is $2.13/hour, hence the reason for the high percentages.
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It's getting to be less common. A lot of newer/trendier places are giving their wait-staff tablets (which are also handling ordering, seating status, etc), or at least portable payment terminals.
Some of the big established chains have kiosks at the table where you can order apps/drinks directly, pay, play games.
I've also been to several places that'll put a QR code on the receipt for payment. They may also have their menu online that you can get from a QR on the table. As an added bonus that usually means their online menu is actually kept up to date.
Good point, I've actually used all those payment methods myself as well
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Tipped minimum wage in the US is $2.13/hour, hence the reason for the high percentages.
Oh right i forgot about that. That's insane as well; minimum wage should be… well, minimum, obviously; for everyone.
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Oh right i forgot about that. That's insane as well; minimum wage should be… well, minimum, obviously; for everyone.
Sad thing is regular minimum is only $7.25 at the federal level. This country absolutely despises it's workers.
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I'm (NOT) living in America.
Must be wunderbar
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It's closer to $6.11. I do math
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Pretty sure the waitress wasn't the one who fucked with the register. Probably the restaurant trying to ensure they don't have to pay the difference if the tips come up short and leave the staff below minimum wage.
You think place like that distributes tips honestly?
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The server has to manually enter it.
Here's their bullshit workflow:
- Print the check
- Customer reviews it
- Credit card is given to the server
- Card is swiped/authorized at the POS
- Server returns with the receipts
- Customer then writes in the tip amount and signs on the merchant copy
- Server takes the signed receipt and enters the tip amount back at the POS
For whatever reason, the USA keeps using their signature, when the technology for pay at the table has been around for decades.
Meanwhile, chip & PIN has been standard everywhere in Canada for the last decade, with some businesses using it for almost another decade prior to that. Mexico wasn't far behind either, so it's absolutely possible to adopt better methods.
Money. Banks make money on chargebacks and disputes. The bad system makes them money. That's why we have the bad system. Money. Like always.
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It's probably basing the tip on a pre discount amount.
The writer is proud of doing math but should be ashamed of their critical thinking and ego.
Did you just make up a scenario and then try to shame them for not using the critical thinking you just invented?
