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It WORKS

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  • C [email protected]

    Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.

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    wrote last edited by
    #30

    This has been the case for decades, everywhere.

    People, package your shit properly or pay the extra amount to ship it specially.

    1 Reply Last reply
    24
    • C [email protected]

      Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.

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      wrote last edited by
      #31

      Yepp. I work in shipping, and if you’re not comfortable throwing the box as hard as you can at a wall, you shouldn’t be comfortable shipping it.

      C 1 Reply Last reply
      14
      • O [email protected]

        It's amazing the difference a union makes for customer satisfaction isn't it?

        Note: USPS & UPS are both unionized.

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        wrote last edited by [email protected]
        #32

        UPS - Union, drivers are the MOST senior positions and get about 150k salary (I think they're hourly? With really really really good holiday and OT) with great benefits (afaik). Everything is insured, and drivers are generally held to incredibly high standards.

        FedEx - ground delivery drivers are not union. They aren't even employees. They're independent contractors so that FedEx can save money with MINIMAL liability. Drivers own their own route and trucks, and have to pay for everything. It's basically a mini franchise and you do not make very much, there are no benefits.

        These companies are NOT the same at all.

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        • dohpaz42@lemmy.worldD [email protected]

          I’ve lived in several different areas of my city, and even moved to a different county and lived in three different places in the new county. Unless I have beat the odds and gotten the same driver each time I’ve been unlucky to use fedex (usually not by choice), I’d lean more toward it’s a company problem and the drivers are merely a symptom (or victim).

          Anecdotally, I’ve never heard horror stories about FedEx like I’ve heard about Amazon, and yet Amazon still does a decent job with deliveries; not perfect, but orders of magnitude better than FedEx. That tells me how much worse it must be to work at FedEx.

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          wrote last edited by
          #33

          I worked for FedEx for a year and a half almost 20 years ago.

          Shower doors were called rain sticks because they all sounded like it and we'd just send the box on. If it was leaking glass, we'd tape it up first. Aquarium fish got liquified after the box spilled and the bag broke on the fast belt. Saw gallons of bull semen spilled once. "Human tissue" spilled from "poorly" taped coolers a few times. Lots of broken golf clubs. All kinds of shit just lost from broken/crushed/mangled boxes. I know it got pocketed by a few people if no one was looking and small enough. Heck, I know a person who mysteriously had 3 broken iPod packages in a single shift. There was an angry dude that used to stomp on expensive shit like dell boxes for shits and giggles.

          And that was a decent job ... We had a 20hr/wk guaranteed minimum and full benefits.

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          4
          • J [email protected]

            That's what happens when people don't want to pay for deliveries.

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            wrote last edited by
            #34

            Do you mean free shipping a la Amazon? Because I’ll be honest: I work shipping and Amazon delivery is probably one of the best delivery services available right now, as fucked as it is.

            UPS is great

            DHL is great

            FedEx is the fucking handy man of Satan. Fuck them, everything they represent, and fuck their mothers. And their mother’s mother. Piece of shit useless ass scum bag company.

            N T 2 Replies Last reply
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            • D [email protected]

              What did you do with stuff labeled hazmat?

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              wrote last edited by
              #35

              That all got shifted with the non-conveyables (noncons). You'd have to be "certified" to put it in a can.

              We tried not to spill the vats of bull semen and human tissue, but both happened at least once.

              1 Reply Last reply
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              • S [email protected]

                Ok, now imagine that you've left "signature required" packages like this before and the person reported them stolen or not delivered to collect on the insurance. How do you think that would make you feel as a delivery driver. Would you ever do it again?

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                wrote last edited by
                #36

                Not every package is signature required, in fact, few are. you don't know this one is. I am going to assume OP is competent enough to not be complaining about such a package.

                The only "signature required" packages I've ever had defaulted to USPS rather than a contracted private service.

                S 1 Reply Last reply
                1
                • S [email protected]

                  Ohh, I see. That makes it more clear than saying it's part of the code

                  samus12345@lemm.eeS This user is from outside of this forum
                  samus12345@lemm.eeS This user is from outside of this forum
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                  wrote last edited by
                  #37

                  Yeah, usually it's described like "press pound, then..." to avoid confusion.

                  1 Reply Last reply
                  1
                  • stamets@lemmy.worldS [email protected]
                    This post did not contain any content.
                    corkyskog@sh.itjust.worksC This user is from outside of this forum
                    corkyskog@sh.itjust.worksC This user is from outside of this forum
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                    wrote last edited by
                    #38

                    Well now one of the FedEx board members is now USPS PMG... Expect mail to get bad too.

                    1 Reply Last reply
                    2
                    • D [email protected]

                      Yeah delivery has become such a fucking shitshow. I shelled out the money for a PO Box, which seems like the only solution in the U.S., because in my experience FedEx and UPS are not functioning companies; they're scammers that take money from corporations to lose packages.

                      corkyskog@sh.itjust.worksC This user is from outside of this forum
                      corkyskog@sh.itjust.worksC This user is from outside of this forum
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                      wrote last edited by
                      #39

                      Guess who USPS new PMG comes from...

                      1 Reply Last reply
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                      • C [email protected]

                        Yepp. I work in shipping, and if you’re not comfortable throwing the box as hard as you can at a wall, you shouldn’t be comfortable shipping it.

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                        wrote last edited by
                        #40

                        So anything more valuable or less impact resistant than a rubber duck should not be shipped? No computer parts, no art, no glassware or porcelain, no tools more complicated than a hammer, and even then the goons might break the handle?

                        What is the point of your profession? A pittance in, emissions and waste out?

                        B K 2 Replies Last reply
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                        • S [email protected]

                          Ohh, I see. That makes it more clear than saying it's part of the code

                          M This user is from outside of this forum
                          M This user is from outside of this forum
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                          wrote last edited by
                          #41

                          I guess its like one of those digilocks

                          where people always wrote the codes as "C1234" even though C is just a reset button that puts all the pins back into place so a code can be entered. It's easier to tell people its C1234 than saying it's 1234, but press C first.

                          1 Reply Last reply
                          3
                          • C [email protected]

                            So anything more valuable or less impact resistant than a rubber duck should not be shipped? No computer parts, no art, no glassware or porcelain, no tools more complicated than a hammer, and even then the goons might break the handle?

                            What is the point of your profession? A pittance in, emissions and waste out?

                            B This user is from outside of this forum
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                            wrote last edited by
                            #42

                            Just wrap it in bubble wrap.

                            1 Reply Last reply
                            0
                            • C [email protected]

                              So anything more valuable or less impact resistant than a rubber duck should not be shipped? No computer parts, no art, no glassware or porcelain, no tools more complicated than a hammer, and even then the goons might break the handle?

                              What is the point of your profession? A pittance in, emissions and waste out?

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                              wrote last edited by
                              #43

                              Generally trying to stay alive, pay rent, afford healthcare, maybe care for their family, for the employees. Blame the massive corporations trying to keep costs as low as possible but trying to have the least amount of drivers delivering the most amount of packages at the lowest pay possible.

                              1 Reply Last reply
                              3
                              • C [email protected]

                                Do you mean free shipping a la Amazon? Because I’ll be honest: I work shipping and Amazon delivery is probably one of the best delivery services available right now, as fucked as it is.

                                UPS is great

                                DHL is great

                                FedEx is the fucking handy man of Satan. Fuck them, everything they represent, and fuck their mothers. And their mother’s mother. Piece of shit useless ass scum bag company.

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                                wrote last edited by
                                #44

                                FedEx forged my signature. Very lucky that I got my shit, but the company paid extra for me to sign, FedEx called and verified I’d have to be home, they didn’t show up the right day, and the next day randomly showed up and left the item after “I” signed. It wasn’t even someone else in the house that signed. Just a blatantly forged sig by the delivery man.

                                1 Reply Last reply
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                                • D [email protected]

                                  Not every package is signature required, in fact, few are. you don't know this one is. I am going to assume OP is competent enough to not be complaining about such a package.

                                  The only "signature required" packages I've ever had defaulted to USPS rather than a contracted private service.

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                                  wrote last edited by
                                  #45

                                  If it doesn't require a signature then why wouldn't they just leave it?

                                  K 1 Reply Last reply
                                  1
                                  • S [email protected]

                                    If it doesn't require a signature then why wouldn't they just leave it?

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                                    wrote last edited by
                                    #46

                                    Sounds like they can't get into the building/ gated community because they can't figure out how to use the numpad.

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                                    1
                                    • stamets@lemmy.worldS [email protected]
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                                      wrote last edited by
                                      #47

                                      I find it absolutely adorable when people who have never experienced Purolator - they claim to be a package company - complain about any package shipping issue.

                                      • You want invisible buildings? Purolator can't see 35-storey buildings rising high above a sea of bungalows next to a massive landmark.
                                      • You want customized delivery? If your building has a blue box system FUCK YOU they're gonna need a signature today and you're gonna have to beat them to the truck to give it.
                                      • you want careful handling? I think they use packages as ramps to get out of the snow or over speed bumps
                                      • you want friendly service? They're just pissed you burst out of the bushes to beat them back to the truck
                                      • safe pick-up of the package they can't seem to deliver? Get out near the airport where it'll probably be out in the ditch, but be there during the convenient hours of 2 and 4, week-days, and you can fight the thieves for your stuff.

                                      i just don't know what keeps these guys in business.

                                      captainautism@lemmy.dbzer0.comC _ 2 Replies Last reply
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                                      • M [email protected]

                                        Fedex sucks in general. This box contains 7000 bucks worth of laser cutter/ Box has been handled so harshly that its starting to come open. Not to mention they ignored the this side up part.

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                                        wrote last edited by [email protected]
                                        #48

                                        All I see is a packaged you someone failed to pack and ship properly. If you want white glove service, then you have to pay for white glove service.

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                                        0
                                        • stamets@lemmy.worldS [email protected]
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                                          wrote last edited by [email protected]
                                          #49

                                          If they're leaving a door tag, it means a signature is required. There's three flavors of signature: you specifically, someone 21 or older at the same address, or anyone with a pulse standing near your door.

                                          Making two trips to deliver a package means they made no money on that delivery.

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