Should get a discount or something
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I hate how self-checkout treats me like a child and speaks and prompts me a zillion times for things I don't want. How many bags do you want to buy? None, because I have mine like 90% of people, geez. How about a donation? Unexpected item in bagging area. TAKE YOUR RECEIPT. Nooooo
And it even SPEAKS. LOUDLY. It burns through ALL my patience within seconds.
If it just let me scan my stuff having me tap on a touchscreen, and then just let me stay the payment machine in a single touch, and it were silent ... I might tolerate it. Otherwise, get back, demon.
I am a divine being, you are an object. You have no right to speak in my holy tongue.
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The time saved is my payment.
This point seems to get missed on all these "I don't work here" arguments. Yeah, I don't work here, so I'd like to be in and out quickly so I can spend my precious free time for things I actually like to do. If "time is money" anyway, then what's the difference? I'd rather scan my own things, skip the chitchat, and reclaim the personal time I would've spent waiting.
I'm split on this. On the one hand if they didn't have self checkout, they'd need more checkout people. On the other hand, before self checkout they didn't really give a fuck if you had to wait in line (especially Walmart holy shit that was one of the biggest reasons I never went there, the fucking checkout line).
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It's a bullshit job though. Do you refuse to use elevators because they no longer have attendants? Having worked on a checkout at one time, it was always depressing. Plus there were other tasks that could be done and most people you deal with are awful.
People making the same old quips also make the job that little bit more unbearable - "must be free", urgh. Seriously you are not gods gift to comedy with these jokes, workers hear them 100 times every day and it is like some kind of compounding psychological damage each time.
I wish there were more bullshit jobs because I have no job.
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You people don't have self scanning? Pick a barcode scanner at the entrance, scan everything when you put it in your bags in the cart, and just pay at the exit and walk out (unless you get a semi-rare random check). One of the favorite features of the store I use is that I fill the shopping list at home in the app (that can be shared with other accounts) and then I see the list in my phone or the store scanner, sorted by the order of sections in the store, so eg. all fruit and vegetables will be next on the list when I get to that section. I also like that you see your total in real time and the scanner reminds you if there's a "3 for 2" or other offers.
They used to have that at a few grocery stores by me but don't any more. That was fuckin awesome, just used an app on my phone.
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I get that you are technically doing someone's job for free, but you can always collect your "pay" by giving yourself a "discount." Personally, I prefer to scan my avacados as potatoes so I can have my avocado toast every day and be able to save up for a house. I'm almost there, it's only gonna take 30 more years for a down payment!
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wrote last edited by [email protected]If im too exhausted to steal competently, ill just wait in front of a checkout line.
It's also kind of a labor issue.
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Silly take. The problem isn't having to move my own items around across a scanner. The problem is me doing more, the store doing less, and the prices just keep going up anyways. You'd rather just silently get less?
Oh, and also the ridiculous cameras they stick right in your face pre-accusing me of stealing in the checkout. And having to juggle a whole cart of groceries while the machine asks me to move the item off and on the bagging area.
Maybe if they had implemented the system better I wouldn't mind using it?
wrote last edited by [email protected]To be fair, the indignity and fact the machine never works because its all calibrated so YOU CAN'T STEAL ANYTHING so every time i bag an item an employee has to run over and enter an override code makes it :ery difficult to not steal.
Not that i dobt on purpose, but i probably steal more on accident and frustration.
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You people don't have self scanning? Pick a barcode scanner at the entrance, scan everything when you put it in your bags in the cart, and just pay at the exit and walk out (unless you get a semi-rare random check). One of the favorite features of the store I use is that I fill the shopping list at home in the app (that can be shared with other accounts) and then I see the list in my phone or the store scanner, sorted by the order of sections in the store, so eg. all fruit and vegetables will be next on the list when I get to that section. I also like that you see your total in real time and the scanner reminds you if there's a "3 for 2" or other offers.
No, everything is securitized. Theres six securotu guys watching the labor saving four lanes of self checkout, along woth one employee to enter override codes.
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Try ordering ahead with curbside pickup if you haven't yet and it's an option for you.
If not ... Idk ... You'll be alright. I actually prefer self checkout and to bag my own stuff so do keep in mind people have the literal opposite feelings on this topic too.
Not to say anyone's right or wrong, but I do agree with the post you replied to, I bet so many people were mad they couldn't just make a list and hand it to the clerk. I wonder how many tried at first to give the cashiers or other employees a list to get for them and then were surprised when they said they had to go get it themselves.
Now we've gone full circle with the curbside pick up stuff! I really like it, but sometimes they do bag stuff nonsensically but no big deal.
Curbside seems great until some kid making poverty wages is picking out your produce and grabs whatever. Cant find red onions? Eh, red potatoes are close enough. Wanted bananas that would last a week? Heres a bunch that are almost to black for even banana bread.
It is a godsend for those with mobility issues though. A friend uses it because of that and its been a big help for her. (Though she does like to complain about the produce choices) -
Try ordering ahead with curbside pickup if you haven't yet and it's an option for you.
If not ... Idk ... You'll be alright. I actually prefer self checkout and to bag my own stuff so do keep in mind people have the literal opposite feelings on this topic too.
Not to say anyone's right or wrong, but I do agree with the post you replied to, I bet so many people were mad they couldn't just make a list and hand it to the clerk. I wonder how many tried at first to give the cashiers or other employees a list to get for them and then were surprised when they said they had to go get it themselves.
Now we've gone full circle with the curbside pick up stuff! I really like it, but sometimes they do bag stuff nonsensically but no big deal.
Of course I'll be alright. I order ahead all the time and get my groceries delivered, but that requires pre planning. Sometimes I just want to go to the grocery store and walk around and have 30 seconds of social interaction in the process because the cashiers enjoyed talking to someone pleasant for 30 seconds too. Self checkout is less convenient than ordering delivery groceries, so if a store wants to make me use self checkout, I guess I'll just use their competitor and skip the issue entirely?
Its not about getting mad for the sake of hating change or having to do more work. Why don't they offer me even just a one dollar discount for using a self checking? A fifty cents discount? Because it's all about the CEO firing their employees and pocketing the extra cash, to no benefit on my behalf or anyone elses. I guess aside from people who don't care to even question or think it through.
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Silly take. The problem isn't having to move my own items around across a scanner. The problem is me doing more, the store doing less, and the prices just keep going up anyways. You'd rather just silently get less?
Oh, and also the ridiculous cameras they stick right in your face pre-accusing me of stealing in the checkout. And having to juggle a whole cart of groceries while the machine asks me to move the item off and on the bagging area.
Maybe if they had implemented the system better I wouldn't mind using it?
That is literally what I am talking about, though. "you doing more, the store doing less, prices increase anyway" is exactly the same thing as happened 100 years ago.
Stores where customers didn't have access to the back also don't need security cameras, so even that point is 1:1 the same (although that's way later than 1925 then).
We have lost most of the stores where a clerk will collect your items for you, they once were the only option. At this rate, we will lose most of the stores where a clerk will scan the items for you as well. Simply because 1 clerk and 20 cameras is cheaper than 15 clerks.
I'm not saying that you have to like or hate both developments equally, I just wanted to point out that we have had and lost this exact battle before.
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what has me upset is that they spent all that time getting rid of cashiers, for self check out… THEN THEY CLOSE 3/4 OF THEM! they will have 2 rows with a person there, for cigarettes and such, then have a single person watching 6 self checkouts. if trader joes/aldi had name brand snacks i would cut out wall-mart wholesale from my routine. the whole shopping experience is terrible, and for some reason wall mart is more expensive and worse quality
Also fucking greeters who want check your receipt. I don't stop, my wife won't acknowledge them. If you don't trust me to scan and pack my shit then bring back cashiers. Fuck that noise. And yes we should get a discount.
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How can you be faster when you have to both scan and bag everything, whereas at the human checkout you only have to bag?
At my local shop, some of the cashiers are extremely slow at bagging… Often I end up when bags that are way too heavy, and sometimes my bread is all smushed. I don’t fault them, I can’t imagine they’re being paid a reasonable wage.
I am absolutely faster doing it myself.
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Hint, they're probably not. They perceive themselves as faster, but on average the employees are.
You must have some speedy cashiers at your local store!
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Oh, I don't like fighting with the knife. I just enjoy poking people with it now and again to see if thought or anger emerges.
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I like how you've taken a self deprecating comment that tries to empathise with other people and turned it into a confrontational jab at making one of the many failings of neoliberalism my direct responsibility.
I actually use self checkouts because I don't want to have to engage the social parts of my brain for what is essentially a tedious chore. However this means that staff also don't have to deal with me under those circumstances, which is a nice bonus.
To counter your jab, your solution to the failings of neoliberalism is to create needless busywork under dehumanising conditions rather than address the systemic failings?
You don't have to answer that, I was just making a point about how I didn't come to this thread to fight anyone. Put the knife down.
Oh, I don't like fighting with the knife. I just enjoy poking people with it now and then to see if it produces anger or genuine thought... I should probably find a more productive hobby.
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Curbside seems great until some kid making poverty wages is picking out your produce and grabs whatever. Cant find red onions? Eh, red potatoes are close enough. Wanted bananas that would last a week? Heres a bunch that are almost to black for even banana bread.
It is a godsend for those with mobility issues though. A friend uses it because of that and its been a big help for her. (Though she does like to complain about the produce choices)wrote last edited by [email protected]100%. Veggies and any fresh produce is a gamble. When I order cilantro, there is literally a 10 fold difference in size from order to order sometimes. The employees do not care or not know how to pick out a decent onion and you'd better forget about getting a reasonable avocado ever haha
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I die on this hill for a different reason: the store holds the customer responsible for scanning or incorrectly scanning your merchandise. There was an article of a store calling the cops to arrest someone who accidentally forgot to scan something on the bottom of their cart.
Self checkout is a way for companies not only to get rid of a job, but to shift shrink liability to the customer.
If you're going to make me scan my own merchandise, then the store should wave my liability if I get it wrong.
Solid reasoning, I could get behind this too.
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The only times when I've seen anyone complain about the length of lines were times when it was clear staffing was very much insufficient. Line all the way to the back of the supermarket and literally 2 cashiers total.
Unfortunately, no one you will ever be able to talk to has any tangible control over staffing. It's an hours allotment determined by an equation and any deviation from it is met with more hours being cut and people being yelled at by someone who's never actually worked in a store
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I'm very willing to abandon a shopping cart full of food. This was a thing at the one store I would go to. They opened 1 register and the line was wrapped around the store.
I hope you didn't have anything cold in that cart because doing what you did would directly contribute to the staffing issue.
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Nah, they should hire more people. It isn't my problem to solve. I don't work there.