Should get a discount or something
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I currently work in retail, please just tell me what you want, pay for it, and GTFO. I have significantly more important tasks to do than chit chat.
Geez, I hope they're not putting you front of counter.
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In the states they treat it as just another till.
THIS is why I hate selfcheckout, it WILL be used to fire all retail checkout workers IRRESPECTIVE of whether self checkout is actually more efficient and useful as a full replacement.
Meanwhile introverts celebrate self checkout here in the US with a shallow understanding of the process of extreme enshittification that is happening that is functionally irreversible especially in a country as broken as the US.
In the UK, they've taken some tills out. About 4 tills become 16 self checkouts. They still have plenty of tills for normal checkout.
It definitely lets less staff get more people through, in less time. So far, it's not been excessively abused over here. It's also made my life significantly less annoying.
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Support UBI, then meaningless jobs don't matter.
How is that an argument? You're just spouting whataboutisms.
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At self checkout, I pack while I scan, and then I have control over the order of scanning and packing.
It does suck that places are opting to have self checkout in exclusion to checkout lanes, but for the people that don't like self checkout just don't use it when you have the choice.
Costco is especially infuriating because they do not tolerate anything on the platform before you can start. You also cannot remove anything from the platform before you've paid and everything... So you can't pack as you go, making everything slower and more stressful for everyone. If you even attempt to, the goddamn thing locks up and the clerk has to unlock it for you.
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Reminds me of this Bill Burr clip.
"You know what I hate about these corporate chains? You go in there you're paying for a business, they make you like do half the job now. I don't get it. Like I walk in there,
- Hey, lemme get a turkey sandwich. Lettuce, tomato, on rye, with mayonnaise.
The guy behind the counter's like,
- All right, turkey sandwich, lettuce, tomato, on rye.
- And mayonnaise.
- Oh, the mayonnaise is, uuh, right over there.
- Really? Why don't you, UUH, fucking GO OVER THERE and, UUH, put it on my sandwich?"
(Yeah I just wrote that out. Why? Fuck you I don't have to explain myself to you.)
Back when Fudruckers was a thing, I always got upset when people wanted to go there.
If I'm paying you $18 for a mediocre hamburger, you can put on the damn lettuce.
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I shop in the morning to avoid lines. But, before self-checkout, they'd only have two registers open, so there was still a line. With self-checkout, in the morning, there's never a line so it's faster.
I like Walmart self-checkout machines better than others I've used, such as at Lowe's or Target (I don't shop at Target anymore) because I only need to put in my pin number, there's no other confirmations. I ignore the rate the store, donation, and print or email receipt questions while I put the groceries back in the cart, those all time out and the receipt prints by default.
I'm happy enough to chat or not chat to strangers, so that was never an issue for me. I'm sorry so many of the younger generation were apparently so poorly socialized, it must be stressful.
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People get more sociable the closer you get to the equator. This is reflected in the distance from which people talk to you. So in the southern USA people are very chatty and will talk about pretty much anything while basically sitting on your lap, but in Norway you'll pretty much just shout across the fjord at someone to tell them their house is on fire if you're in a talkative mood. Talking to cashier's doesn't happen anyway.
Great point! But I'm in the American South and cashiers are rarely talkative, at all.
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You have cashiers that wish to chat?!
The cashiers at the store across the street (that has no self check out) will talk your freakin' ear off. There could be 1 person ahead of you with a single item and it takes 'em 15 minutes to get checked out.
I see that as a positive! They're happy at their job, who am I to complain?
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I won’t end up single-bagging a bunch of stuff that could be bagged together (e.g. if they scanned some window cleaner, they bag it separate, not knowing that some dishwasher detergent is coming that it could be packed with).
Not that it is foolproof but unloading your cart in an organized manner helps with that. Though maybe you're talking about helpless baggers, I've seen plenty of both clueless baggers and customers who toss things onto the belt willy-nilly.
Yep! First job was as a grocery boy. If you feed the cashier your goods in an organized manner, they do better.
My wife was an utter mess at Aldi, pushed her aside and handled scanning and bagging my way. Know what? She's great at it now! After watching a few times, she hands me our purchases in a logical order. Boxy stuff? That goes together. Cold goods? Goes together. Heavy shit? That goes in the empty bag. Soft stuff? Top off a bag.
What's great is that I didn't say much of anything. She figured it out after a few trips!
Anyway, I'm a grocery bagging expert. AMA.
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Geez, I hope they're not putting you front of counter.
wrote last edited by [email protected]Either amusingly or sadly, honestly, I still haven't decided which, I am my store's top earner and am considered a solid keyholder to the point I am regularly sent to go help out other stores of their messes.
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Great point! But I'm in the American South and cashiers are rarely talkative, at all.
Wasn't my experience in Shreveport.
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Do what, drag a barcode over a flat surface and put an item in a bag? Oh no.
I'll do that all day if it means I don't need to interact with anyone.
I hate self check out. I'm a BYO bags person and the damn thing is always yelling at me, always talking mechanically at me, too loud. I would so much rather experience small talk.
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I have witnessed far to many people with full carts que into the self check out, and than they get frustrated when every other thing they scan throws a flag.
Bitch, SCO is for 10 items or less!
Is it really? I've never seen such a sign in my corner of the US. Often there's only one human operated checkout.
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Is it really? I've never seen such a sign in my corner of the US. Often there's only one human operated checkout.
The 'let the kid touch the hot stove' approach.
It worked on me, but I fear other people might nurse their burns and pray that next time things will be different.My experience is different. It's a dense urban grocer. Now that you mention it, I've been to Target in the suburbs where SCO was like thunder dome. A little more room for bagging, but not much. I feel so bad for the one team member dashing around checking IDs and explaining why coupons from a decade ago no longer work.
My location (different grocer ) may be privileged, because, even when it's slow, there are two full service registers. I remember how gross it felt watching a checker at Walmart in 02 also bag the groceries because baggers didn't exist any more.
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I shop in the morning to avoid lines. But, before self-checkout, they'd only have two registers open, so there was still a line. With self-checkout, in the morning, there's never a line so it's faster.
I like Walmart self-checkout machines better than others I've used, such as at Lowe's or Target (I don't shop at Target anymore) because I only need to put in my pin number, there's no other confirmations. I ignore the rate the store, donation, and print or email receipt questions while I put the groceries back in the cart, those all time out and the receipt prints by default.
I'm happy enough to chat or not chat to strangers, so that was never an issue for me. I'm sorry so many of the younger generation were apparently so poorly socialized, it must be stressful.
As an aside, the rating thing at Walmart self check out is for the cashier, not the store. If the clerks get below a certain average rating they get penalized (or at least they don't get certain benefits or some shit, from my understanding). I don't know if they count purchases that don't rate at all, but I know some people rate 1 each time because fuck Walmart, but that ends up hurting the cashier, not the store.
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I'm faster than anyone who works there, and I don't need to worry about long lines (usually the self checkout is the faster option). The time saved is my payment.
Same. But I would also be fine with it taking longer just to not have human interaction, unless I'm in the mood for that or the cashier looks bored...
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I don't hate self checkouts, I hate the people who use self-checkouts. The mom with a cart filled with food to feed 4 people for a week, holding a baby in one hand and trying to scan and bag with the other. The guy apparently shopping for his whole apartment complex, scanning 4 items, paying for them, then scanning 6 different items, slowly working his way through an overloaded cart. The Gen-Z narrating each item into their phone for some reason, also struggling to bag items single-handed.
One of them isn't bad, but two of them will strangle the entire kiosk farm, and make it seem like everyone is a self-absorbed idiot. Never go grocery shopping on a weekend morning.
wrote last edited by [email protected]Exactly. Get in line behind me, I'll show you how it's done! I don't get visibly annoyed that other people exist and also need food. I'll be watching and immediately start scanning my items when a self-checkout opens up. I know to scan the produce barcodes, or how to quickly look up the code. I keep my cart close by, but out of everyone's way. If I have to get an age-verification or other cashier intervention, I let them know as soon as they're available. I put my reusable bag in the bagging area, and efficiently load it as I go. I don't stand in anyone's way... I may even leave you cashback from my debit card sticking out of the machine, because I'm a forgetful dumbass!
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Either amusingly or sadly, honestly, I still haven't decided which, I am my store's top earner and am considered a solid keyholder to the point I am regularly sent to go help out other stores of their messes.
Well, that doesn't necessarily require a keen bedside manner.
You say sadly. Do you... like your job? I know it can't always be helped, but I do hope you find a way to move into something better, if there is such a thing. My service job was almost a decade of my life, and I was sooo glad to leave when I was finally given an exit.
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Tell me the OP is from the US without telling me they're from the US.
Italy and Australia have them
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The point is that we are being asked as paying customers to perform work which previously employed people to do it for us, strictly out of a profit motive for the store.
They are destroying jobs by shifting the workload onto the customer, so that some chain cunt can marginally increase their already immense wealth while fucking over the workers and the customers.
As as introverted person, I gotta say self-checkout machines are my favourite invention in stores.
