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  3. Should get a discount or something

Should get a discount or something

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  • P [email protected]

    Geez, I hope they're not putting you front of counter.

    killer57@lemmy.caK This user is from outside of this forum
    killer57@lemmy.caK This user is from outside of this forum
    [email protected]
    wrote last edited by [email protected]
    #343

    Either amusingly or sadly, honestly, I still haven't decided which, I am my store's top earner and am considered a solid keyholder to the point I am regularly sent to go help out other stores of their messes.

    P 1 Reply Last reply
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    • S [email protected]

      Great point! But I'm in the American South and cashiers are rarely talkative, at all.

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      wrote last edited by
      #344

      Wasn't my experience in Shreveport.

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      • P [email protected]

        Do what, drag a barcode over a flat surface and put an item in a bag? Oh no.

        I'll do that all day if it means I don't need to interact with anyone.

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        wrote last edited by
        #345

        I hate self check out. I'm a BYO bags person and the damn thing is always yelling at me, always talking mechanically at me, too loud. I would so much rather experience small talk.

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        • Z [email protected]

          I have witnessed far to many people with full carts que into the self check out, and than they get frustrated when every other thing they scan throws a flag.

          Bitch, SCO is for 10 items or less!

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          wrote last edited by
          #346

          Is it really? I've never seen such a sign in my corner of the US. Often there's only one human operated checkout.

          Z 1 Reply Last reply
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          • T [email protected]

            Is it really? I've never seen such a sign in my corner of the US. Often there's only one human operated checkout.

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            wrote last edited by
            #347

            The 'let the kid touch the hot stove' approach.

            It worked on me, but I fear other people might nurse their burns and pray that next time things will be different.My experience is different. It's a dense urban grocer. Now that you mention it, I've been to Target in the suburbs where SCO was like thunder dome. A little more room for bagging, but not much. I feel so bad for the one team member dashing around checking IDs and explaining why coupons from a decade ago no longer work.

            My location (different grocer ) may be privileged, because, even when it's slow, there are two full service registers. I remember how gross it felt watching a checker at Walmart in 02 also bag the groceries because baggers didn't exist any more.

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            • D [email protected]

              I shop in the morning to avoid lines. But, before self-checkout, they'd only have two registers open, so there was still a line. With self-checkout, in the morning, there's never a line so it's faster.

              I like Walmart self-checkout machines better than others I've used, such as at Lowe's or Target (I don't shop at Target anymore) because I only need to put in my pin number, there's no other confirmations. I ignore the rate the store, donation, and print or email receipt questions while I put the groceries back in the cart, those all time out and the receipt prints by default.

              I'm happy enough to chat or not chat to strangers, so that was never an issue for me. I'm sorry so many of the younger generation were apparently so poorly socialized, it must be stressful.

              dharmacurious@slrpnk.netD This user is from outside of this forum
              dharmacurious@slrpnk.netD This user is from outside of this forum
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              wrote last edited by
              #348

              As an aside, the rating thing at Walmart self check out is for the cashier, not the store. If the clerks get below a certain average rating they get penalized (or at least they don't get certain benefits or some shit, from my understanding). I don't know if they count purchases that don't rate at all, but I know some people rate 1 each time because fuck Walmart, but that ends up hurting the cashier, not the store.

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              • P [email protected]

                I'm faster than anyone who works there, and I don't need to worry about long lines (usually the self checkout is the faster option). The time saved is my payment.

                E This user is from outside of this forum
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                wrote last edited by
                #349

                Same. But I would also be fine with it taking longer just to not have human interaction, unless I'm in the mood for that or the cashier looks bored...

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                • T [email protected]

                  I don't hate self checkouts, I hate the people who use self-checkouts. The mom with a cart filled with food to feed 4 people for a week, holding a baby in one hand and trying to scan and bag with the other. The guy apparently shopping for his whole apartment complex, scanning 4 items, paying for them, then scanning 6 different items, slowly working his way through an overloaded cart. The Gen-Z narrating each item into their phone for some reason, also struggling to bag items single-handed.

                  One of them isn't bad, but two of them will strangle the entire kiosk farm, and make it seem like everyone is a self-absorbed idiot. Never go grocery shopping on a weekend morning.

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                  wrote last edited by [email protected]
                  #350

                  Exactly. Get in line behind me, I'll show you how it's done! I don't get visibly annoyed that other people exist and also need food. I'll be watching and immediately start scanning my items when a self-checkout opens up. I know to scan the produce barcodes, or how to quickly look up the code. I keep my cart close by, but out of everyone's way. If I have to get an age-verification or other cashier intervention, I let them know as soon as they're available. I put my reusable bag in the bagging area, and efficiently load it as I go. I don't stand in anyone's way... I may even leave you cashback from my debit card sticking out of the machine, because I'm a forgetful dumbass!

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                  • killer57@lemmy.caK [email protected]

                    Either amusingly or sadly, honestly, I still haven't decided which, I am my store's top earner and am considered a solid keyholder to the point I am regularly sent to go help out other stores of their messes.

                    P This user is from outside of this forum
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                    wrote last edited by
                    #351

                    Well, that doesn't necessarily require a keen bedside manner.

                    You say sadly. Do you... like your job? I know it can't always be helped, but I do hope you find a way to move into something better, if there is such a thing. My service job was almost a decade of my life, and I was sooo glad to leave when I was finally given an exit.

                    killer57@lemmy.caK 1 Reply Last reply
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                    • M [email protected]

                      Tell me the OP is from the US without telling me they're from the US.

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                      wrote last edited by
                      #352

                      Italy and Australia have them

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                      • anarchy79@lemmy.worldA [email protected]

                        The point is that we are being asked as paying customers to perform work which previously employed people to do it for us, strictly out of a profit motive for the store.

                        They are destroying jobs by shifting the workload onto the customer, so that some chain cunt can marginally increase their already immense wealth while fucking over the workers and the customers.

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                        wrote last edited by
                        #353

                        As as introverted person, I gotta say self-checkout machines are my favourite invention in stores.

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                        • salty_chief@lemmy.worldS [email protected]

                          Countries I have visited, I never see a self checkout. Not sure if that is the norm.

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                          wrote last edited by
                          #354

                          Then you havent visited many, its incredibly common in all parts of the world

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                          • T [email protected]

                            I hate self check out. I'm a BYO bags person and the damn thing is always yelling at me, always talking mechanically at me, too loud. I would so much rather experience small talk.

                            S This user is from outside of this forum
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                            wrote last edited by
                            #355

                            Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It's great!

                            T 1 Reply Last reply
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                            • S [email protected]

                              Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It's great!

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                              wrote last edited by
                              #356

                              What a great idea, it would also preclude the cost-surprise I experience at the register.

                              S 1 Reply Last reply
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                              • T [email protected]

                                What a great idea, it would also preclude the cost-surprise I experience at the register.

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                                wrote last edited by
                                #357

                                Exactly, I only see benefits to doing this. And even if I then get chosen for the random check (the system chooses), I get to turn a wheel with prizes in the form of free products. I can choose a prize based on the category the wheel lands on. So sometimes I go home with an extra bar of chocolate or some fruit.

                                So getting chosen for the random check is no longer a hassle, its actually nice!

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                                • P [email protected]

                                  Well, that doesn't necessarily require a keen bedside manner.

                                  You say sadly. Do you... like your job? I know it can't always be helped, but I do hope you find a way to move into something better, if there is such a thing. My service job was almost a decade of my life, and I was sooo glad to leave when I was finally given an exit.

                                  killer57@lemmy.caK This user is from outside of this forum
                                  killer57@lemmy.caK This user is from outside of this forum
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                                  wrote last edited by
                                  #358

                                  There are many aspects of my job that I do enjoy, but I think after over a decade in service jobs, I would either prefer a job or that isn't customer facing, or at least in phone support so I don't have to expend energy on face-to-face conversations.

                                  P 1 Reply Last reply
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                                  • killer57@lemmy.caK [email protected]

                                    There are many aspects of my job that I do enjoy, but I think after over a decade in service jobs, I would either prefer a job or that isn't customer facing, or at least in phone support so I don't have to expend energy on face-to-face conversations.

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                                    wrote last edited by
                                    #359

                                    Yeah, that makes sense. A decade is a long time to be doing something, especially if that thing wasn't quite the right fit to begin with.

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                                    • S [email protected]

                                      No, the point is you perceive them as slower because when you rush you can feel it things feel snappy, you can emotionally feel your speed further and it is unfortunately socially acceptable for you to openly shit on retail workers as lazy, stupid and incompetent in a classist insult.

                                      This is the same phenomena as when older conservative men who have gotten used to being in control of everything cannot actually physically restrain themselves from micromanaging whatever they see people doing infront of them because they can't handle their irrational experience of impatience not having the companion emotional experience of rushing at the task.

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                                      wrote last edited by
                                      #360

                                      That’s an insane comment from a crazy person. You’re unwell.

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                                      • N [email protected]

                                        Yes but you often have to wait to get to the cashier

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                                        wrote last edited by
                                        #361

                                        I often have to wait to use the self-checkout as well

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                                        • O [email protected]

                                          Do you prefer any human interaction?

                                          /s kinda

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                                          wrote last edited by
                                          #362

                                          Not most 😛

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