What is your opinion on "restocking fees"? Greedy retailer? Or do you think the fees are justified?
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You act like every return is a scam.
Do you want to pay for a product you didn't get?
There's no restocking fee for an item that you didn't get, because it's not a return.
A company charging you a restocking fee in that situation is a scam.
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There are so many cases where you must be able to use an item to determine its suitability. If brands and vendors don't facilitate that prior to sale then I have no way to test it without buying it first. Vendors take a gamble then if the product works for me. If it doesn't, well that's the cost of doing business. They make money enough for purchasing wares, paying utilities, rent, and salaries, covering logistical overhead, and turning profit all from the sale of their goods. There's no reason consumers should have to subsidize one of their risks through a special medium beyond the sale of product.
If a company doesn't like that then they can adopt consumer friendly protections like permitting trying on clothes, test driving a car or having a tool rental option prior to sale.
But if I:
- buy a phone and realize only when I get home that the brilliant engineers forgot to allow me to set a background image
- buy a new computer and realize only when I get home that despite them advertising it supports thunderbolt it won't actually work with my thunderbolt accessories and can't support 3 external displays
- buy a new mouse that is enclosed in a sealed cardboard box that doesn't permit checking the ergonomics only to realize it doesn't work well
- buy a pair of headphones only to realize they sound bad/creak when worn/have terrible cable noise
- buy an oil filter wrench and realize I can't fit it and my hand at the same time on the access port
Well, then, they can process a return.
This is correct.
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There's no restocking fee for an item that you didn't get, because it's not a return.
A company charging you a restocking fee in that situation is a scam.
Fine I guess I have to spell it out. You get the crappy product, return it and pay a restocking fee. You just paid to end up with nothing. Get it now?
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Fine I guess I have to spell it out. You get the crappy product, return it and pay a restocking fee. You just paid to end up with nothing. Get it now?
Do your research before buying something?
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Do your research before buying something?
Yeah, totally easy. No such thing as fake reviews.
I've sat in chairs that my friends swear by; Secret Labs. Not comfortable to me. And guess what, no place to sit in one anywhere near me. Got lucky and sat in one in the UK. Dodged a restocking bullet there.
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Yeah, totally easy. No such thing as fake reviews.
I've sat in chairs that my friends swear by; Secret Labs. Not comfortable to me. And guess what, no place to sit in one anywhere near me. Got lucky and sat in one in the UK. Dodged a restocking bullet there.
Thats fine, but then restocking fees become part of you wanting to test things.
That shouldn't be on the manufacturer or other customers.
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Thats fine, but then restocking fees become part of you wanting to test things.
That shouldn't be on the manufacturer or other customers.
Yes it should. Agree to disagree. Also your wrong.