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  3. Help Solving a USB Expansion Card Firmware Issue

Help Solving a USB Expansion Card Firmware Issue

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  • krispeeiguana@lemmy.mlK This user is from outside of this forum
    krispeeiguana@lemmy.mlK This user is from outside of this forum
    [email protected]
    wrote on last edited by
    #1

    I recently got a FebSmart model FS-U304C-Pro. Supposedly, it's based off of the RENESAS UPD720201 host controller, which uses the xhci-pci-renesas firmware module. The manual says toward should work out of the box with "most" Linux kernels.

    Unfortunately, when I tried to install the card into my system, it did not function. The card gets registered by lspci, and the kernel module shows up underneath it. The issue is that the usbs do not communicate through the card.

    I tried looking at dmesg and I found what might be my issue:

    xhci-pci-renesas 000:0*:00.0: Download to external ROM TO:0

    xhci-pci-renesas 000:0*:00.0: Timeout for Set DATAX step: 2

    xhci-pci-renesas 000:0*:00.0: Firmware Download Step 2 failed at position 8 bytes with error (-110).

    xhci-pci-renesas 000:0*:00.0: firmware failed to download (-110).

    xhci-pci-renesas 000:0*:00.0: probe with driver xhci-pci-renesas failed with error -110

    I have tried:

    • reinstalling my firmware modules
    • updating my system
    • moving the card to my other x1 slot
    • (edit) changing the speed my pcie slots are negotiating

    Is there any way I can solve this issue locally before I either send this to issue to a bug tracker or send this card back? Also, I use Arch btw.

    J 1 Reply Last reply
    0
    • krispeeiguana@lemmy.mlK [email protected]

      I recently got a FebSmart model FS-U304C-Pro. Supposedly, it's based off of the RENESAS UPD720201 host controller, which uses the xhci-pci-renesas firmware module. The manual says toward should work out of the box with "most" Linux kernels.

      Unfortunately, when I tried to install the card into my system, it did not function. The card gets registered by lspci, and the kernel module shows up underneath it. The issue is that the usbs do not communicate through the card.

      I tried looking at dmesg and I found what might be my issue:

      xhci-pci-renesas 000:0*:00.0: Download to external ROM TO:0

      xhci-pci-renesas 000:0*:00.0: Timeout for Set DATAX step: 2

      xhci-pci-renesas 000:0*:00.0: Firmware Download Step 2 failed at position 8 bytes with error (-110).

      xhci-pci-renesas 000:0*:00.0: firmware failed to download (-110).

      xhci-pci-renesas 000:0*:00.0: probe with driver xhci-pci-renesas failed with error -110

      I have tried:

      • reinstalling my firmware modules
      • updating my system
      • moving the card to my other x1 slot
      • (edit) changing the speed my pcie slots are negotiating

      Is there any way I can solve this issue locally before I either send this to issue to a bug tracker or send this card back? Also, I use Arch btw.

      J This user is from outside of this forum
      J This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #2

      What's your current kernel version?

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