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  3. Bad UX is keeping the majority of people away from Lemmy

Bad UX is keeping the majority of people away from Lemmy

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  • E [email protected]

    Joining is a bad experience. "Please commit now to a server on this service you know nothing about... Then you can try it out!" I understand the concept of decentralization, but it's ass-backwards...

    F This user is from outside of this forum
    F This user is from outside of this forum
    [email protected]
    wrote on last edited by
    #152

    I originally joined KBin because I liked the interface better than lemmy.

    When I joined lemmy.world I just picked it because it was the most populous.

    I haven’t even given it a second thought about changing because I don’t know why I would. It seems pretty arbitrary which instance you join.

    blaze@lemmy.dbzer0.comB 1 Reply Last reply
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    • A [email protected]

      This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

      Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

      What can we do?

      G This user is from outside of this forum
      G This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #153

      Something else to keep in mind is that most Redditors nowadays (like Twitter and Bluesky users) are mobile users. I think a lot of Lemmy mobile apps have a good UI and solve that problem. However, it's hard to point new users at a single website/app/etc to join. Bluesky does that. Obviously, that's bad for decentralization, but Bluesky is also still a beta protocol that's headed toward decentralization at some point. Their single instance was necessary for them at the start.

      When a new/small social media platform that acts as an alternative of a bigger platform pops up, one of the common topics on the alternative are people talking about how it's better than the old place and/or just trashing the old place. Eventually, they outgrow that (assuming that platform survives). I feel like that's happened with Bluesky. Browsing it, everyone seems to be talking about their own usual topics now, and I see very few posts calling out Twitter or comparing Bluesky to Twitter nowadays.

      Lemmy still feels like it's in that "bash the old place" stage to me. Maybe ~20% or posts I see are talking about Reddit or talking about Lemmy in relation to Reddit. It's annoying.

      blaze@lemmy.dbzer0.comB 1 Reply Last reply
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      • blaze@lemmy.dbzer0.comB [email protected]

        Would they be interested in Lemmy? Them using old.reddit shows that they would probably like it here

        R This user is from outside of this forum
        R This user is from outside of this forum
        [email protected]
        wrote on last edited by
        #154

        I already tried getting them on. Maybe https://old.lemmy.world/ can help.

        1 Reply Last reply
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        • steve@communick.newsS [email protected]

          The idea that one must commit, is the problem. At first, I signed up for 3 or 4 servers. It needs to be pointed out that no commitment is necessary.

          F This user is from outside of this forum
          F This user is from outside of this forum
          [email protected]
          wrote on last edited by
          #155

          Was your experience different between those 3-4 servers or was it pretty much universally consistent?

          steve@communick.newsS 1 Reply Last reply
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          • A [email protected]

            How old are those friends of yours?

            R This user is from outside of this forum
            R This user is from outside of this forum
            [email protected]
            wrote on last edited by
            #156

            I mean... old (it's in the name). Does it matter? What's your point?

            1 Reply Last reply
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            • meldrik@lemmy.wtfM [email protected]

              Why is “drama” on Lemmy always highly exaggerated by people?

              “Endless wars of who federates with who”. What is that person even talking about and who the fuck would even care as a normal user?

              banana@sh.itjust.worksB This user is from outside of this forum
              banana@sh.itjust.worksB This user is from outside of this forum
              [email protected]
              wrote on last edited by
              #157

              I've seen it a few times but it's really easy to avoid tbh

              1 Reply Last reply
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              • adam_y@lemmy.worldA [email protected]

                Been using Lemmy for a couple of years, not seen this once.

                Also, the ux is pretty much the same as Reddit.

                These people are just stakeholders in Reddit. They are afraid of change, or losing any rep they have. They sit on a pile of useless upvotes.

                banana@sh.itjust.worksB This user is from outside of this forum
                banana@sh.itjust.worksB This user is from outside of this forum
                [email protected]
                wrote on last edited by
                #158

                I think a lot of people that think the UX is different from reddit weren't on reddit 14 years ago when it did look very similar to this.

                L 1 Reply Last reply
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                • J [email protected]

                  I don't have any data to back it up

                  That was my point. A number of times in this thread, you've stated your opinion as "a fact" or expressed it as obviously correct. It's possible to get your point across without the condescension and acknowledging it's your opinion.

                  I agree that the nature of federation on Lemmy and other federated social networks is complicated. Resolving that is no easy task. However, your stance in this post seems to be the burden of choosing your instance should be removed or streamlined by randomization. I personally disagree - while there is a hurdle to having to choose an instance and that is a barrier to entry, it's also valuable in them learning that this isn't just another platform under a single umbrella.

                  A This user is from outside of this forum
                  A This user is from outside of this forum
                  [email protected]
                  wrote on last edited by
                  #159

                  My opinion as a IT professional who's been involved with UX & UI for 12 years.
                  Just google 'Good UX principles' and you'll see Lemmy breaks so many of them.

                  I'm sorry but you're wrong, Lemmy breaks basic UX principles the UX is bad on multiple levels, that's just the reality, all I'm saying is we should do something about it.

                  I don't have the answer to a perfect solution, but something needs to be done to smooth out the process of joining and getting used to the platform.

                  J 1 Reply Last reply
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                  • M [email protected]

                    So now you are telling a user to make 3 or 4 accounts at once

                    steve@communick.newsS This user is from outside of this forum
                    steve@communick.newsS This user is from outside of this forum
                    [email protected]
                    wrote on last edited by
                    #160

                    Not necessarily. That's just what I did.
                    The point is, they aren't making a permanent decision. They can switch or move at any time for any reason.

                    O 1 Reply Last reply
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                    • A [email protected]

                      I'm 32 and work in tech, The reality is the vast majority of people won't want to use old.reddit style UI

                      I'm comfortable powering through shitty UI/UX etc. I've even built them myself, but others won't settle for shitty UI

                      You and your friends are old I assume, and got used to the old.reddit UI, and didn't want to change.

                      Most people are used to modern UI, and won't want to change to old UI, just like you don't want to change either. We should better cater for average people.

                      S This user is from outside of this forum
                      S This user is from outside of this forum
                      [email protected]
                      wrote on last edited by
                      #161

                      You're thinking like a designer for a slick, centralised, profit-and-growth-seeking company (no shade, I'm guessing that thinking literally makes you good at your job). The fediverse is entirely about choice; if different instances want to have a different default look and feel then that's great and new users can pick one they like the look of, but insisting that everyone should have the one that you think is best isn't a meaningful or helpful change.

                      A 2 Replies Last reply
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                      • signtist@lemm.eeS [email protected]

                        People like to commit, though. They want to commit. They want to make an account and be done. The ability for established users and communities to move around is a great feature that makes Lemmy superior to other sites, but it really needs to work on making new users feel comfortable enough to stay put when they're first figuring things out, because if a new user decides to leave, they're probably not switching instances, they're switching platforms.

                        steve@communick.newsS This user is from outside of this forum
                        steve@communick.newsS This user is from outside of this forum
                        [email protected]
                        wrote on last edited by
                        #162

                        That's a good point. May be true.

                        1 Reply Last reply
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                        • E [email protected]

                          Joining is a bad experience. "Please commit now to a server on this service you know nothing about... Then you can try it out!" I understand the concept of decentralization, but it's ass-backwards...

                          G This user is from outside of this forum
                          G This user is from outside of this forum
                          [email protected]
                          wrote on last edited by
                          #163

                          I like the analogy that Lemmy is like an email provider. Many possible providers, one Internet. Maybe we could get more traction if Lemmy were marketed in a similar manner? Or even have email service like sdf.org?

                          1 Reply Last reply
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                          • T [email protected]

                            Man. You just gave me an idea (which would matter if I wasn’t a complete idiot).

                            Instead of servers that all attempt to be a sort of clone of Reddit, servers could focus on content similar to the way subreddits work.

                            So you’d join any one of these servers and federate with other servers just like now, only content would be focused between servers.

                            Example:

                            This server is a games server. It has /c/games, /c/fallout, /c/vintagegaming, etc.

                            This server will focus on news and politics. It has /c/worldnews, /c/marketnews, etc.

                            Sure, it would still have the issue of being fractured, but it would narrow it down so much that it would be more appealing and easier to navigate.

                            It’s probably too late for that.

                            Ultimately, I’m happy with the fediverse. Algorithms aren’t dictating what I see. There’s no profit incentive that will lead to bad decisions, so when bad decisions are made, folks will talk about it and come to a solution.

                            I miss old Reddit, but it’s gone.

                            T This user is from outside of this forum
                            T This user is from outside of this forum
                            [email protected]
                            wrote on last edited by
                            #164

                            I think some servers do that? They definitely try to cater to niches.

                            1 Reply Last reply
                            0
                            • T [email protected]

                              Man. You just gave me an idea (which would matter if I wasn’t a complete idiot).

                              Instead of servers that all attempt to be a sort of clone of Reddit, servers could focus on content similar to the way subreddits work.

                              So you’d join any one of these servers and federate with other servers just like now, only content would be focused between servers.

                              Example:

                              This server is a games server. It has /c/games, /c/fallout, /c/vintagegaming, etc.

                              This server will focus on news and politics. It has /c/worldnews, /c/marketnews, etc.

                              Sure, it would still have the issue of being fractured, but it would narrow it down so much that it would be more appealing and easier to navigate.

                              It’s probably too late for that.

                              Ultimately, I’m happy with the fediverse. Algorithms aren’t dictating what I see. There’s no profit incentive that will lead to bad decisions, so when bad decisions are made, folks will talk about it and come to a solution.

                              I miss old Reddit, but it’s gone.

                              S This user is from outside of this forum
                              S This user is from outside of this forum
                              [email protected]
                              wrote on last edited by
                              #165

                              That’s what that Star Trek server did.

                              The problem with that is that you need to make a user on one of those servers. Do you make it on the politics one, or the games one? What happens 3 months later when you realize the server you picked on a whim is full of assholes and gets defederated?

                              Do you think an average user at that point would move their subscriptions to a new account or will they get annoyed at the concept?

                              blaze@lemmy.dbzer0.comB T R 3 Replies Last reply
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                              • A [email protected]

                                Having a barrier to entry just filters out non tech savvy people, and creates a bubble.

                                We want all kinds of people on Lemmy, not just tech savvy people.

                                C This user is from outside of this forum
                                C This user is from outside of this forum
                                [email protected]
                                wrote on last edited by
                                #166

                                It also keeps people that join active for longer if there is a wider variety of content which comes from there being more members.

                                1 Reply Last reply
                                0
                                • A [email protected]

                                  My opinion as a IT professional who's been involved with UX & UI for 12 years.
                                  Just google 'Good UX principles' and you'll see Lemmy breaks so many of them.

                                  I'm sorry but you're wrong, Lemmy breaks basic UX principles the UX is bad on multiple levels, that's just the reality, all I'm saying is we should do something about it.

                                  I don't have the answer to a perfect solution, but something needs to be done to smooth out the process of joining and getting used to the platform.

                                  J This user is from outside of this forum
                                  J This user is from outside of this forum
                                  [email protected]
                                  wrote on last edited by
                                  #167

                                  Why are you passing off the onus of proof to me or others in this thread? It's your argument.

                                  Just google 'Good UX principles' and you'll see Lemmy breaks so many of them

                                  No thanks, I'm also a decades long IT Professional and I'm not going to do that. It's your argument so your burden of proof.

                                  Lemmy breaks basic UX principles the UX is bad on multiple levels

                                  Again, please feel free to cite specific examples.

                                  A 1 Reply Last reply
                                  0
                                  • A [email protected]

                                    This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

                                    Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

                                    What can we do?

                                    deadcatbounce@reddthat.comD This user is from outside of this forum
                                    deadcatbounce@reddthat.comD This user is from outside of this forum
                                    [email protected]
                                    wrote on last edited by
                                    #168

                                    Facebook has servers all over the world; there's not just one Facebook server although it appears to users like that. What would be the effect of asking (potential) Facebook users which server they would like to join?

                                    In a somewhat related question, does anyone know how the extra-instance account transfer request is going? Not sure where to look to find out.

                                    blaze@lemmy.dbzer0.comB 1 Reply Last reply
                                    0
                                    • A [email protected]

                                      Not necessarily, but we don't want a accidental filter that filters out non tech savvy people. We want all kinds of people on Lemmy

                                      M This user is from outside of this forum
                                      M This user is from outside of this forum
                                      [email protected]
                                      wrote on last edited by
                                      #169

                                      It's not difficult though. They just can't be arsed and are making excuses for being comfortable and lazy. If there was a $100 million marketing budget and their favourite celebrity was here, they'd sit an hour long entrance exam. The best we can do is make it fun enough here that people want to comment.

                                      fishos@lemmy.worldF A 2 Replies Last reply
                                      0
                                      • T [email protected]

                                        Man. You just gave me an idea (which would matter if I wasn’t a complete idiot).

                                        Instead of servers that all attempt to be a sort of clone of Reddit, servers could focus on content similar to the way subreddits work.

                                        So you’d join any one of these servers and federate with other servers just like now, only content would be focused between servers.

                                        Example:

                                        This server is a games server. It has /c/games, /c/fallout, /c/vintagegaming, etc.

                                        This server will focus on news and politics. It has /c/worldnews, /c/marketnews, etc.

                                        Sure, it would still have the issue of being fractured, but it would narrow it down so much that it would be more appealing and easier to navigate.

                                        It’s probably too late for that.

                                        Ultimately, I’m happy with the fediverse. Algorithms aren’t dictating what I see. There’s no profit incentive that will lead to bad decisions, so when bad decisions are made, folks will talk about it and come to a solution.

                                        I miss old Reddit, but it’s gone.

                                        P This user is from outside of this forum
                                        P This user is from outside of this forum
                                        [email protected]
                                        wrote on last edited by
                                        #170

                                        It is definitely not too late for that.

                                        1 Reply Last reply
                                        0
                                        • lemmchen@feddit.orgL [email protected]

                                          Potential hot take: Do we even want the majority of people here?

                                          M This user is from outside of this forum
                                          M This user is from outside of this forum
                                          [email protected]
                                          wrote on last edited by
                                          #171

                                          Thats my view, I prefer that Lemmy is small, I’ve had enough of the greater internet tbh

                                          1 Reply Last reply
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