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  3. What is the best way small business' should use the Fediverse

What is the best way small business' should use the Fediverse

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  • studio@break3.socialS This user is from outside of this forum
    studio@break3.socialS This user is from outside of this forum
    [email protected]
    wrote last edited by
    #1

    What is the best way small business' should use the Fediverse?

    There's a lot a small company could do on the fediverse but what do you think the best way they could go about it is?

    @asklemmy

    R _cryptagion@anarchist.nexus_ mushuchupacabra@lemmy.worldM O forty2@lemmy.worldF 18 Replies Last reply
    23
    • studio@break3.socialS [email protected]

      What is the best way small business' should use the Fediverse?

      There's a lot a small company could do on the fediverse but what do you think the best way they could go about it is?

      @asklemmy

      R This user is from outside of this forum
      R This user is from outside of this forum
      [email protected]
      wrote last edited by [email protected]
      #2

      They should leave it alone. I don’t want to see ads everywhere or worse, ads disguised as content. Reddit has been going to shit due to, in part, the rampant commercialization of the platform.

      If a post puts out a call asking for a product that your SB can provide, feel free to post that you have the answer. Beyond that, don’t inundate us with attempts to see your product.

      Edit:
      That said, I do agree with the other commenter who says be an easy-to-contact support account.

      You work with model train products it seems, so good-faith, non-advertising participation in such communities is the best way to engage. That’ll do more for your branding, reputation, and business profits that shoehorning ads in.

      studio@break3.socialS 1 Reply Last reply
      17
      • studio@break3.socialS [email protected]

        What is the best way small business' should use the Fediverse?

        There's a lot a small company could do on the fediverse but what do you think the best way they could go about it is?

        @asklemmy

        _cryptagion@anarchist.nexus_ This user is from outside of this forum
        _cryptagion@anarchist.nexus_ This user is from outside of this forum
        [email protected]
        wrote last edited by
        #3

        the best way they should use the fediverse is to use bluesky so we don't have to see their ads disguised as "content".

        studio@break3.socialS 1 Reply Last reply
        21
        • R [email protected]

          They should leave it alone. I don’t want to see ads everywhere or worse, ads disguised as content. Reddit has been going to shit due to, in part, the rampant commercialization of the platform.

          If a post puts out a call asking for a product that your SB can provide, feel free to post that you have the answer. Beyond that, don’t inundate us with attempts to see your product.

          Edit:
          That said, I do agree with the other commenter who says be an easy-to-contact support account.

          You work with model train products it seems, so good-faith, non-advertising participation in such communities is the best way to engage. That’ll do more for your branding, reputation, and business profits that shoehorning ads in.

          studio@break3.socialS This user is from outside of this forum
          studio@break3.socialS This user is from outside of this forum
          [email protected]
          wrote last edited by
          #4

          The mute button is right there... Would it be better if even small new business' have there own instances?

          R 1 Reply Last reply
          1
          • _cryptagion@anarchist.nexus_ [email protected]

            the best way they should use the fediverse is to use bluesky so we don't have to see their ads disguised as "content".

            studio@break3.socialS This user is from outside of this forum
            studio@break3.socialS This user is from outside of this forum
            [email protected]
            wrote last edited by
            #5

            You realize YouTubers are business' along with content creators in general right? The mute button is right there. Along with would you prefer them to have there own instances so you can just block them out?

            spittingimage@lemmy.worldS 1 Reply Last reply
            3
            • studio@break3.socialS [email protected]

              The mute button is right there... Would it be better if even small new business' have there own instances?

              R This user is from outside of this forum
              R This user is from outside of this forum
              [email protected]
              wrote last edited by
              #6

              I shouldn’t be required to take extra steps to mute advertisements I didn’t ask for, consent to, or otherwise search for.

              If small businesses want their own instances, that’s in their power to do so, willing participation in those instances will be difficult to accumulate I suspect.

              studio@break3.socialS 1 Reply Last reply
              7
              • R [email protected]

                I shouldn’t be required to take extra steps to mute advertisements I didn’t ask for, consent to, or otherwise search for.

                If small businesses want their own instances, that’s in their power to do so, willing participation in those instances will be difficult to accumulate I suspect.

                studio@break3.socialS This user is from outside of this forum
                studio@break3.socialS This user is from outside of this forum
                [email protected]
                wrote last edited by
                #7

                They aren't paid ads, yes you might have a few that just do straight up ads but is it not what everyone is doing with showing off what they are doing and creating?

                R 1 Reply Last reply
                2
                • studio@break3.socialS [email protected]

                  They aren't paid ads, yes you might have a few that just do straight up ads but is it not what everyone is doing with showing off what they are doing and creating?

                  R This user is from outside of this forum
                  R This user is from outside of this forum
                  [email protected]
                  wrote last edited by [email protected]
                  #8

                  Well that’s what I mean by “good faith participation” — usually that includes showing off what you are doing/creating to a community you are a part of.

                  The problem, that you acknowledge, is that some businesses (in reality a majority) do purely advertisements. It is indeed a slippery slope.

                  However, I’ve seen small businesses/individuals post content that gets praised by the general population of a community and then people start asking “Hey, where’d you get that? Where can I get that?” And then the OP is like “Well I actually make it myself, I sell them as a business but also engage in the hobby myself”. THAT is the most successful way I have seen a business interact in an online forum.

                  studio@break3.socialS 1 Reply Last reply
                  7
                  • R [email protected]

                    Well that’s what I mean by “good faith participation” — usually that includes showing off what you are doing/creating to a community you are a part of.

                    The problem, that you acknowledge, is that some businesses (in reality a majority) do purely advertisements. It is indeed a slippery slope.

                    However, I’ve seen small businesses/individuals post content that gets praised by the general population of a community and then people start asking “Hey, where’d you get that? Where can I get that?” And then the OP is like “Well I actually make it myself, I sell them as a business but also engage in the hobby myself”. THAT is the most successful way I have seen a business interact in an online forum.

                    studio@break3.socialS This user is from outside of this forum
                    studio@break3.socialS This user is from outside of this forum
                    [email protected]
                    wrote last edited by
                    #9

                    Yeah I agree, that is probably the best way a small business should use the Fediverse. Interact instead of just posting the product and going "FOR SALE NOW!".

                    Having confiscations is part of the Fediverse and it shouldn't be taken away.

                    R 1 Reply Last reply
                    2
                    • studio@break3.socialS [email protected]

                      What is the best way small business' should use the Fediverse?

                      There's a lot a small company could do on the fediverse but what do you think the best way they could go about it is?

                      @asklemmy

                      mushuchupacabra@lemmy.worldM This user is from outside of this forum
                      mushuchupacabra@lemmy.worldM This user is from outside of this forum
                      [email protected]
                      wrote last edited by
                      #10

                      I'd tread lightly, and be very thoughtful about if and how to deploy.

                      If the business is niche, I'd consider finding the instance that best aligns with the business, and then check the temperature there.

                      studio@break3.socialS 1 Reply Last reply
                      2
                      • mushuchupacabra@lemmy.worldM [email protected]

                        I'd tread lightly, and be very thoughtful about if and how to deploy.

                        If the business is niche, I'd consider finding the instance that best aligns with the business, and then check the temperature there.

                        studio@break3.socialS This user is from outside of this forum
                        studio@break3.socialS This user is from outside of this forum
                        [email protected]
                        wrote last edited by
                        #11

                        That's fair enough, would it be fair to say small business should make there own instance to interact sometimes? People can just block / mute the instance if the business isn't for them.

                        1 Reply Last reply
                        2
                        • studio@break3.socialS [email protected]

                          What is the best way small business' should use the Fediverse?

                          There's a lot a small company could do on the fediverse but what do you think the best way they could go about it is?

                          @asklemmy

                          O This user is from outside of this forum
                          O This user is from outside of this forum
                          [email protected]
                          wrote last edited by [email protected]
                          #12

                          If the business is or was promoting and marketing their business on xitter then it could make sense for them to try the same on a Mastodon instance account.

                          I'm not sure if it's really "worth" it for a small business to maintain a presence on Mastodon but I guess it's an option.. remember that small businesses have limited payroll and headcount, it might not make sense to spend time marketing somewhere that has a smaller audience.

                          1 Reply Last reply
                          2
                          • studio@break3.socialS [email protected]

                            Yeah I agree, that is probably the best way a small business should use the Fediverse. Interact instead of just posting the product and going "FOR SALE NOW!".

                            Having confiscations is part of the Fediverse and it shouldn't be taken away.

                            R This user is from outside of this forum
                            R This user is from outside of this forum
                            [email protected]
                            wrote last edited by
                            #13

                            Confiscations? I’m unfamiliar with the term

                            studio@break3.socialS 1 Reply Last reply
                            0
                            • R [email protected]

                              Confiscations? I’m unfamiliar with the term

                              studio@break3.socialS This user is from outside of this forum
                              studio@break3.socialS This user is from outside of this forum
                              [email protected]
                              wrote last edited by
                              #14

                              conversations* sorry am very bad at spelling sometimes

                              1 Reply Last reply
                              2
                              • studio@break3.socialS [email protected]

                                What is the best way small business' should use the Fediverse?

                                There's a lot a small company could do on the fediverse but what do you think the best way they could go about it is?

                                @asklemmy

                                forty2@lemmy.worldF This user is from outside of this forum
                                forty2@lemmy.worldF This user is from outside of this forum
                                [email protected]
                                wrote last edited by
                                #15

                                The Fediverse demographic skews very heavily away from anything that smells even remotely like promotion or sales (and especially AI).

                                Your best bet, and possibly the only meaningful way, to leverage the Fediverse as a business is to use it for thought leadership. Write, post, comment about specific meaningful things your business is centered around. Do not promote, do not use contextual links, do not direct people to your website for more info.

                                This isn't a place for direct lead gen at scale. It's a place to accumulate like minded people, and work towards those people talking about you inside their own networks.

                                It's the long game, recognition and association; not engagement and monetization.

                                studio@break3.socialS 1 Reply Last reply
                                13
                                • forty2@lemmy.worldF [email protected]

                                  The Fediverse demographic skews very heavily away from anything that smells even remotely like promotion or sales (and especially AI).

                                  Your best bet, and possibly the only meaningful way, to leverage the Fediverse as a business is to use it for thought leadership. Write, post, comment about specific meaningful things your business is centered around. Do not promote, do not use contextual links, do not direct people to your website for more info.

                                  This isn't a place for direct lead gen at scale. It's a place to accumulate like minded people, and work towards those people talking about you inside their own networks.

                                  It's the long game, recognition and association; not engagement and monetization.

                                  studio@break3.socialS This user is from outside of this forum
                                  studio@break3.socialS This user is from outside of this forum
                                  [email protected]
                                  wrote last edited by
                                  #16

                                  Yes this actually makes sense, Having meaningful interactions well not purposely directing people to products or services can reduce the number of people purchasing said things it is better to have a great interaction with people and have a good connection with those in your community.

                                  This is something any business using the Fediverse will have to learn (and I'm trying to do with my own small business). Thanks for your feedback, I will keep it in mind.

                                  1 Reply Last reply
                                  1
                                  • studio@break3.socialS [email protected]

                                    You realize YouTubers are business' along with content creators in general right? The mute button is right there. Along with would you prefer them to have there own instances so you can just block them out?

                                    spittingimage@lemmy.worldS This user is from outside of this forum
                                    spittingimage@lemmy.worldS This user is from outside of this forum
                                    [email protected]
                                    wrote last edited by
                                    #17

                                    Why should it be necessary to block business from a social platform? Shouldn't personal communication be the default? We don't need to monetise every breath we take.

                                    studio@break3.socialS 1 Reply Last reply
                                    4
                                    • spittingimage@lemmy.worldS [email protected]

                                      Why should it be necessary to block business from a social platform? Shouldn't personal communication be the default? We don't need to monetise every breath we take.

                                      studio@break3.socialS This user is from outside of this forum
                                      studio@break3.socialS This user is from outside of this forum
                                      [email protected]
                                      wrote last edited by
                                      #18

                                      I'm not saying to make monetized ads but if tomorrow the centralized web went away (or gets further restricted for users and brands a like) then how would small business be best to use there accounts rather than shoving ads in your face.

                                      Small business are often trying to just make ends meet especially in some places that can't easily get jobs, making your own sometimes is the only option.

                                      spittingimage@lemmy.worldS 1 Reply Last reply
                                      1
                                      • studio@break3.socialS [email protected]

                                        What is the best way small business' should use the Fediverse?

                                        There's a lot a small company could do on the fediverse but what do you think the best way they could go about it is?

                                        @asklemmy

                                        paequ2@lemmy.todayP This user is from outside of this forum
                                        paequ2@lemmy.todayP This user is from outside of this forum
                                        [email protected]
                                        wrote last edited by
                                        #19

                                        How do people feel about support comms? We already have a comm for Google Pixel, what if Google officially took over the comm and offered support there?

                                        A lot of companies, unfortunately, offer support on Reddit. I'd much rather find questions and answers here on Lemmy, instead of having to visit Reddit.

                                        1 Reply Last reply
                                        1
                                        • studio@break3.socialS [email protected]

                                          I'm not saying to make monetized ads but if tomorrow the centralized web went away (or gets further restricted for users and brands a like) then how would small business be best to use there accounts rather than shoving ads in your face.

                                          Small business are often trying to just make ends meet especially in some places that can't easily get jobs, making your own sometimes is the only option.

                                          spittingimage@lemmy.worldS This user is from outside of this forum
                                          spittingimage@lemmy.worldS This user is from outside of this forum
                                          [email protected]
                                          wrote last edited by
                                          #20

                                          how would small business be best to use there accounts rather than shoving ads in your face.

                                          Let me be clear: I don't want you to bring marketing to the last tiny space on the internet where no-one is trying to sell me things. Go to Twitter, Facebook, Instagram, one of the hundred or so for-profit social networks.

                                          studio@break3.socialS 1 Reply Last reply
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