Bad UX is keeping the majority of people away from Lemmy
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
Joining is a bad experience. "Please commit now to a server on this service you know nothing about... Then you can try it out!" I understand the concept of decentralization, but it's ass-backwards...
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Why is “drama” on Lemmy always highly exaggerated by people?
“Endless wars of who federates with who”. What is that person even talking about and who the fuck would even care as a normal user?
Been using Lemmy for a couple of years, not seen this once.
Also, the ux is pretty much the same as Reddit.
These people are just stakeholders in Reddit. They are afraid of change, or losing any rep they have. They sit on a pile of useless upvotes.
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The vast majority of people want an experience where federation is invisible. Sign up and post/comment. To maintain the benefits of decentralisation and choice, that's never going to be a truly workable thing.
The vast majority of people don't want to create or even participate in communities, they just want to lurk, scroll and get their new content fix. Every social media based site I've ever been on, federated or centralised has a large group of people complaining about the lack of new content but never take it upon themselves to apply the obvious solution themselves.
These are not necessarily UX issues, these are people issues.
Maybe its time to stop continually worrying about this subject and concentrate on creating great communities? Because if we do that then users will participate organically.
Honestly, I think federation being (mostly) invisible is actually part of the problem. Trying to make these spaces look like something they're not makes people believe they work in a way that they don't. It makes "Lemmy" look like wish-dot-com Reddit, and Mastodon look like temu Twitter.
This is all something new. This is a thousand Reddits, where you can see over the fence at what each other Reddit is talking about. It's ten-thousand Twitters, where you can talk to people on other Twitters.
If you could post on Facebook articles from Twitter, people would get that maybe they don't see every single comment, or every single Facebook article all of the time. This would be understood. Twitter and Facebook look like, and are discussed as if, they're two totally different websites. The same would be true of AVForums and CivicForums, if they could cross-post.
But fediverse platforms go out of their way to hide what they are, and to strip each website of its identity. And that seems wildly fucked up to me.
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Why is “drama” on Lemmy always highly exaggerated by people?
“Endless wars of who federates with who”. What is that person even talking about and who the fuck would even care as a normal user?
When half the posts in your feed are "X instance bad" people get just tired and go out.
It has happened to me sometimes a meaningful part of my feed was just people brigading about some instance they don't like. It's ridiculous.
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Why is “drama” on Lemmy always highly exaggerated by people?
“Endless wars of who federates with who”. What is that person even talking about and who the fuck would even care as a normal user?
Really early on like right after the API fuckfest, there was a large influx of users who picked servers based on whatever. As a result, servers defederated and there was a lot of drama as a result.
Though that said I haven't heard much about defederating in some time.
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Sounds like a skill issue to me.
You did it, you saved Lemmy
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
That happened to me in the reddit exodus, I switched to Lemmy and faced a lot of analysis paralysis, ended up in Lemmy.world out of spite and then I regretted my decision.
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The biggest UX issues, in my opinion, is the process of choosing an instance and content discovery.
When you go to "join lemmy", rather than choosing a username, you're presented a big list of instances, and you have no idea what that means and what it means for your experience if you choose one. Even though in reality it doesn't really matter, just having the list paraylyses the user as it's not a process they're used to. Users are likely asking themselves:
- Am I going to miss out on content from other instances?
- Do I need an account per instance to interact with their communities?
Sometimes I think it would be best if we could have some kind of read-only instance people can create an account on and get stuck in first, then choose an instance to sign up to once they understand it. The instance would be locked down so they couldn't create any communities. So basically when they they're directed to join-lemmy and go to sign up, they create an account on that instance right away and get started.
The analysis paralysis of having to pick an instance is definitely the biggest hurdle in my opinion. I don't think a read-only instance is the solution though, at least not one that requires registration. That just adds another step, which I think would further confuse people. The simplest way to onboard new people is to just shove them onto the biggest instance, but I know that kind of goes against the ideology and creed of the fediverse. There were endless debates about it during the Reddit exodus of 2023.
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Having a barrier to entry just filters out non tech savvy people, and creates a bubble.
We want all kinds of people on Lemmy, not just tech savvy people.
Do we? I was never asked.
The community as it is right now, feels like the early days of Reddit and Slashdot. I really don't mind that slight speed bump.
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Preemptively defederating from Threads was widely discussed in a lot of places.
That's fair I guess. I remember that. That was around the same time as well, so someone registered to say Beehaw or Hexbear during the Threads fediverse announcement period would probably get the idea that federation wars is all that's going, at least if they stopped visiting Lemmy shortly thereafter.
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it feels like old reddit
Wait, when did that become a bad thing? I exclusively browsed old.reddit.com because the new layout is a fucking abomination.
How old are you?
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People need to stop sending people to "join ___" sites. I get why they are, or at least were, necessary, but they're totally superfluous when users are making recommendations to other users.
Just recommend a website for them to join. Word of mouth + systematized signup makes zero sense.
Just recommend a website for them to join.
But the crux is which one do you recommend? We don't want to send everyone to the same instance otherwise it'll end up becoming dominant (see Lemmy World).
Ideally we shouldn't need to go through this motion of trying to work out which instance to choose or recommend one for them, they should be able to do that themselves after getting their feet wet.
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Are you suggesting that businesses only change things based on what their users want? Because that's obviously nonsense. Enshitification finds a way regardless of what the consumer wants.
Two things can be true at the same time.
Yes reddit doesn't care about their users.
But also the old reddit is worse for the vast majority of people
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I think people who claim that the UI/UX is fine are missing the point. It is fine to you, but it is not fine to whomever made the claim. And for every person that makes such claim, there are hundreds/thousands who think/feel the same but don't say anything.
Lemmy, as a community and as a project, should seriously listen more to the opinion of newcomers.
Exactly.
UX is like a Joke, if you need to explain it to someone it's bad UX
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
I'll be ditching reddit completely after 16th of April. Till then I'm slowly doing my migration. Lemmy is awesome.
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
If you mention Lemmy, point someone towards a specific instance so it's not so much of a shock. Then they can slowly learn about what it is.
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I'll be ditching reddit completely after 16th of April. Till then I'm slowly doing my migration. Lemmy is awesome.
Why April 16th?
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When half the posts in your feed are "X instance bad" people get just tired and go out.
It has happened to me sometimes a meaningful part of my feed was just people brigading about some instance they don't like. It's ridiculous.
this is about 0.1% of posts… quit lying
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The biggest UX issues, in my opinion, is the process of choosing an instance and content discovery.
When you go to "join lemmy", rather than choosing a username, you're presented a big list of instances, and you have no idea what that means and what it means for your experience if you choose one. Even though in reality it doesn't really matter, just having the list paraylyses the user as it's not a process they're used to. Users are likely asking themselves:
- Am I going to miss out on content from other instances?
- Do I need an account per instance to interact with their communities?
Sometimes I think it would be best if we could have some kind of read-only instance people can create an account on and get stuck in first, then choose an instance to sign up to once they understand it. The instance would be locked down so they couldn't create any communities. So basically when they they're directed to join-lemmy and go to sign up, they create an account on that instance right away and get started.
Read only instance would put them off too. The best solution, IMO:
- create a pool of instances that will act as the default ones
- when creating an account, create it on one of the instances, redirect the user there
- add an option to migrate an account to a different instance in case the user wants to choose a different one after a month or so
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Why April 16th?
After that my premium expires. Also I'm suspend indefinitely.
