Plex has paywalled my server!
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From my view, a sustainable business model is very different from the way things are done lately. I built and managed multiple successful businesses and making them sustainable is doable without fucking over your customers.
They could absolutely have done a lot better things to gain more income. The important base question here is "how much do they need?" Because software does not have huge ongoing costs but massive initial costs and lower sustaining costs. Of course, large changes or complete makeorvers will be intense but they are not needed in every company.
Once that is clear, they could have started with better public relations, engaging people about the need for a specific sum or recurring revenue. They could have gamified it by selling badges, additional functions, tiers, restrictions on new installations, etc. But they didnt. They chose to paywall existing functions. one. After. The. Other.
Dick move.
So yeah, building a business is no joke but thats not for me.
Really glad you replied. Thank you. Your points are really good ones. I want to build something (software) for myself and the community but also struggle with where to draw the line when it comes to making my product generate revenue too. It's a thing we don't really talk about when it comes to OSS. Maybe we should create a new category called SOSS, (sustainable oss) lol.
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I had a plex pass and was still having tons of issues streaming to other devices such as Apple TV. So I switched everything over to jellyfin with news server and have everything scheduled through radarr and sonarr. Never going back.
Damn. Thats a brutal report. Thanks for sharing. I was considering buying a plex pass due to the mobile apps fiasco, then came the remote thing and I thought nah. Now I'm happy i didnt
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Yeah, there is no defence on enshittification, sorry. I have jellyfin now. Its also not remote which makes this a huge dick move too.
Wait its not remote? You're on your local network?
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Damn. Thats a brutal report. Thanks for sharing. I was considering buying a plex pass due to the mobile apps fiasco, then came the remote thing and I thought nah. Now I'm happy i didnt
Yeah you’re better off.
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I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.
I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.
I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.
Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.
Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.
In any case, good luck. Let me know if you need help.
Plex has paywalled my server!
Skill issue tbh.
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Yeah no. That is local. But thanks for the suggestion. Jellyfin works well.
It isn't hitting it locally is the issue. Not an uncommon problem with plex unfortunately, its going out to come back in, so the server and client see it as remote.
Without playback you wouldn't even be able to see that in the dashboard, which just makes the direction Plex is going so much more problematic.
Like I said, better off using JF.
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I've never been a Plex user. Always been with Jellyfin. I've heard that plexamp is a killer app but finamp has always been sufficient for my pretty basic needs. But I have a question for you (meant in good faith). You say,
I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.
If Plex needs a sustainable business model, asking for donations isn't enough. So what is the move for them? What do they do to both fulfill their need for a sustainable business and also not upset their userbase? (I'm not defending Plex or this move of taking your server hostage, in any way.)
I'm genuinely curious how, with the benefit of 20/20 hindsight, they should have played this or at a minimum, made better moves than they did.
Very glad you're with jellyfin btw. You can check out some cool plugins at awesome-jellyfin.
There are a few ways Plex could have played this:
- By attrition. Stop the sale of plex pass, but leave those users and their access alone. New sign-ups get new rules about features/$.
- By using some of their revenue to paywall Premium features, keep a cut-down but functional version for non-paying plebs. It doesn't have to be all-or-nothing, even for streaming outside your network (which you could cap at X number of hours per month)
- Start making Plex features a-la-carte, meaning, $2/mth for HDR, 4$ for streaming, etc. Or bundles.
The point is there are lots of companies who do this right and don't have such a blatant disregard for the user. In the long run, this will not help Plex, it will help other streaming service helpers who are actually willing to respect users.
I know you're not defending Plex and I acknowledge that. However, I see a lot of "How are they supposed to make their money?" arguments here, hence my description above of just a few models Plex could have chosen instead of f**king the customer.
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You have this semi-backwards. The VC isn't really a leech because Plex pitches the venture fund with a well developed enshittification plan already in place. Assuming everyone is acting in good faith (i.e. the VC doesn't just want to just shut it down and sell Plex for parts), Plex's (enshittification) plan is the reason it makes sense for the venture fund to invest in the first place. Plex promises their plan is why the VC will make an outsized return on their investment and it is what the VC validates as part of their pre-investment due diligence. But that plan is created (and sometimes even put into operation) before any VC investment occurs.
Yes, you got this bang-on. Plex made the decision long ago.
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I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.
I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.
I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.
Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.
Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.
In any case, good luck. Let me know if you need help.
wrote last edited by [email protected]Exposing Jellyfin/ plex through routing or SNAT plus dyndns would be a cheap option.
As soon as one rents a VPS (to expose the selfhosted at home service through routing/ tunneling) it would cost at least 2€/ month?
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There are a few ways Plex could have played this:
- By attrition. Stop the sale of plex pass, but leave those users and their access alone. New sign-ups get new rules about features/$.
- By using some of their revenue to paywall Premium features, keep a cut-down but functional version for non-paying plebs. It doesn't have to be all-or-nothing, even for streaming outside your network (which you could cap at X number of hours per month)
- Start making Plex features a-la-carte, meaning, $2/mth for HDR, 4$ for streaming, etc. Or bundles.
The point is there are lots of companies who do this right and don't have such a blatant disregard for the user. In the long run, this will not help Plex, it will help other streaming service helpers who are actually willing to respect users.
I know you're not defending Plex and I acknowledge that. However, I see a lot of "How are they supposed to make their money?" arguments here, hence my description above of just a few models Plex could have chosen instead of f**king the customer.
wrote last edited by [email protected]Yeah. "How are they supposed to make their money" is a question that I'm grappling with right now. OSS is hard enough with a straightforward MIT license but figuring out how to monetize in the OSS space (that doesn't always reward nuance), adds a lot of complexity. I'm starting fresh, so I'm not changing anything on anyone... but getting a monetization strategy that is 100% perfect out of the gate is not likely so seeing this vs. a response like Pangolin's is helpful.
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I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.
I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.
I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.
Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.
Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.
In any case, good luck. Let me know if you need help.
Plex sucks the butt
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Really glad you replied. Thank you. Your points are really good ones. I want to build something (software) for myself and the community but also struggle with where to draw the line when it comes to making my product generate revenue too. It's a thing we don't really talk about when it comes to OSS. Maybe we should create a new category called SOSS, (sustainable oss) lol.
Some FOSS projects are supported by having a for-profit company offer turnkey packaging and support for those projects. Look at TrueNAS. They sell nice NAS hardware preconfigured with their software and the profits support the development.
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So what is the move for them?
Plex has a two-pronged VOD service. They have ad-supported "live television" and they have content to rent.
I don't know if that's enough to sustain them but I don't really care. I've been a PlexPass owner for over ten years. I have only asked that they resolve bugs and made requests for things like proper organization of classical music (which they've explicitly stated they will not consider).
You do bring to light something I hadn't considered; that they see Plex as a business model. From my perspective, I want to buy a fully developed product with the expectation of bug fixes and security patches etc over time. I genuinely can not think of a single thing the developers have added to the service that I've used in the past ten years.
So, what kind of business model charges money to do things that don't have an apparent impact on the user experience?
Plex has been one of my most used applications in the past decade. However, it has its limitations and they are actively imposing more limitations on the experience in favor of "a sustainable business model".
The issue is that their sustainable business model is interrupting the users' sustained use of a platform they've already paid for. I've had to go through all of my devices and disable all auto-updates to ensure I do not get the "New Plex Experience".
What we should be asking is why "selling a product" is no longer a business model.
What we should be asking is why “selling a product” is no longer a business model.
Because they're not selling a product, they're selling an ongoing service. They run the relay servers, and those cost money every month.
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I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.
I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.
I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.
Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.
Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.
In any case, good luck. Let me know if you need help.
Someone else already said it and you've already swapped but I'll say it in detail:
when setting the server connection up you selected "ServerName (long string of numbers)" and not "ServerName (your IP - SECURE)"
this routes your connection through the Plex servers and makes it not a local connection anymore. this is extremely easy to do and forget you've done because it barely impacts performance
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Jellyfin is great, but in defense of Plex, they announced that remote streaming would require one of the two parties to have a Plex pass was coming back in March so I don't know if it's fair to say they are holding anything hostage.
If they’re calling it remote streaming when you’re on the same (local) network, that’s not exactly intuitive. I’d say OP’s phrasing was fair.
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Yeah no. That is local. But thanks for the suggestion. Jellyfin works well.
Its not a local connection if you're getting this message. You might be in the same network, but for some reason it's not connecting directly.
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I have had great success with tailscale in this regard.
That’s great until you try and get it working on your <insert person here that doesn’t live with you>’s TV via their streaming device.
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I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.
I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.
I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.
Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.
Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.
In any case, good luck. Let me know if you need help.
In this thread:
- An OP that doesn’t understand how their network is working
- People rushing to suggest a solution that they fawn over because it’s open source. I have yet to see anyone recommend Emby.
- “Tailscale will solve all your problems!” Great - how do I make that work on an LG TV that’s 100 miles away?
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If they’re calling it remote streaming when you’re on the same (local) network, that’s not exactly intuitive. I’d say OP’s phrasing was fair.
OP has a misconfigured server and isn't connecting to their server over LAN.
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I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.
I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.
I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.
Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.
Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.
In any case, good luck. Let me know if you need help.
Why anyone still uses Plex for new setups is beyond me.
