Should get a discount or something
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You technically get a discount. I can't say I've ever heard of having enough cashiers. If they hire more at a higher rate maybe they could get more cashiers. This would increase the expense and this increase the prices. Without that, the price now is what you get. A technically lower price than if they paid cashiers more.
Most folks think their hourly wage is the employer's cost. By the time you add it all up, a $15 cashier actually costs $25-$30. For almost any employer, wages are the number one expense. If they started paying that again, you bet we'd pay more.
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The last self checkout I used, a store associate took my things and scanned them for me....it was a strange self checkout experience
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Why is everyone so adverse to talking to a cashier? Also, you have cashiers that wish to chat?!
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We all love to hate on Walmart, but in my part of the world, it's got the closest implementation to what I consider acceptable self-checkouts.
The biggest quality of life feature is that they don't use the the weight sensors in the bagging area. You can use the hand scanner to scan every item in your cart sans weighted produce, as fast as your body will allow.
On the flip side, most of the chain grocery stores in my area have the bagging area scanners that need constant overrides, use AI cameras that lock up after every third item and require an override each time, slow machines that seem to have to compute the pi to the 10 sextillionth digit after each item is scanned before it will be ready for you to place it in the bagging area, and things of that nature. Those suck for sure.
They're hit-or-miss as a customer convenience because their actual purpose is to cut labor costs.
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So you disrespect the person doing the job? I won't insult them so.
I mean if the job comes with disrespect people will stop taking it right?
Not that it's a nice thing to do but it does sound effective. Consumers don't really have much recourse when large companies adopt policies that hurt them. It's designed like that for a reason. You won't be mean to a person from your community so they make them the face of their bad policy choices. Then they can say oh sorry it's just our policy and the issue goes away
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From what I’ve seen it’s a lot of incompetence ( Doing it wrong causing constant approvals) or pure laziness (I’m not gunna do your job for you!)
Very rarely nowadays it’ll be from just shit machines. I’ve seen the box ones you are talking about, no scanning, just throw it all in. It’s a great solution.
I prefer the human checkout and it's not for any of those reasons.
For one thing I have a family of 5 and scanning that many groceries at a self checkout is super painful.
Next the grocery store made its money off of the backs of their workers then when it wasn't convenient anymore they fired a bunch of them and replaced them with machines. Now you have 2 humans in the front of the store doing the job of 10. Their only motivation for adding them was money and not convenience based on how it's been implemented. I still have to wait in a huge line that wouldn't be there if they had cashiers and machines together.
I love the idea of them it's just not being implemented in the right way to make it super helpful for the customer.
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Why is everyone so adverse to talking to a cashier? Also, you have cashiers that wish to chat?!
I'm faster.
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I don't think anyone pumps their own gas. I think you put the tube in the hole and a pump does it for you, and a computer counts how much you got. I would hate getting gas if I had to pump it like an old timey water spout.
wrote last edited by [email protected]Old timey gas/oil pumps were manual, too. I can still remember a few stores that used to have those. Especially if they had a pier with no electricity near by. Some farms still have them today.
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I know I'm in the minority but I prefer self checkout so I don't have to talk to people. Same reason I quit customer service work. I do not want to hear about your day I want to pay for my shit and leave.
sometimes I do, but if I'm having a really good day I like to see if I can spread it to the customer service staff.
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While I have only been to Walmart once in the last decade, it was a year or two ago and the experience was the exact opposite. All the grocery stores in my area figured out the 'unexpected item in bagging area' thing well before COVID and are easy to use with no issues, but Walmart still had the stupid weight issue for the two things I was buying.
walmart is trying to take over the local grocery business here, so we've got big mega walmarts and small local grocery walmarts in the region. one of the megas and three or four i can't remember of the groceries in my town specifically. the mega has it figured out. like twelve self scans that can be monitored by one or two persons, all of them have hand scanners, and a few lanes with cashiers manned for the folk who are desperate for human interaction or just don't use self checkouts for reasons. the grocery, they have like three self checkouts that are not quite so good and a bunch of cashiers. maybe they are still afraid of the banana trick idunno.
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okay, nobody cares but sometimes we enjoy the show. like one time we were at HEB and there was this shopping cart these two sorority girls were sharing and they had to scan everything in the right order. like the first two or three minutes we were annoyed but after twenty we were cheering for them every time they got it right
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Why is everyone so adverse to talking to a cashier? Also, you have cashiers that wish to chat?!
Only time I had cashiers wanting a chat is if there is no queue otherwise its "Hello" and "Have a nice day"
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So you disrespect the person doing the job? I won't insult them so.
"no thank you" is not disrespectful
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To be fair, the indignity and fact the machine never works because its all calibrated so YOU CAN'T STEAL ANYTHING so every time i bag an item an employee has to run over and enter an override code makes it :ery difficult to not steal.
Not that i dobt on purpose, but i probably steal more on accident and frustration.
I steal on purpose. Fuck self checkout, just more corporate greed.
Have a handful for the incels and weirdos who are too scared to face down an intimidating cashier, but leave us normal folks out of it.
Bagging groceries is a lot of kids' first job, but now I have to do it and they dont get a chance for a low-pressure first job.
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I know I'm in the minority but I prefer self checkout so I don't have to talk to people. Same reason I quit customer service work. I do not want to hear about your day I want to pay for my shit and leave.
I will never understand those who are afraid to face down a cashier. Is it REALLY that bad?
So many people complain about how modern society is isolating, but then go running to do stuff where they further isolate themselves.
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This post did not contain any content.wrote last edited by [email protected]
You can get a 5 Finger discount if you're good at it.
Edit: Oh no! Don't rip off the huge megacorp! Think of the C-suite execs and shareholders!
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Why is everyone so adverse to talking to a cashier? Also, you have cashiers that wish to chat?!
You have cashiers that wish to chat?!
The cashiers at the store across the street (that has no self check out) will talk your freakin' ear off. There could be 1 person ahead of you with a single item and it takes 'em 15 minutes to get checked out.
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I know I'm in the minority but I prefer self checkout so I don't have to talk to people. Same reason I quit customer service work. I do not want to hear about your day I want to pay for my shit and leave.
In Europe it's becoming popular to have scanners at the store entrance that you can take and scan your products as you go. Sometimes you can also do it with a phone app instead. Then, at the self-checkout, you just scan one code instead and pay right away. I love this system because it's quicker and you get to avoid the anxiety of packing your bags too slowly.
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okay, nobody cares but sometimes we enjoy the show. like one time we were at HEB and there was this shopping cart these two sorority girls were sharing and they had to scan everything in the right order. like the first two or three minutes we were annoyed but after twenty we were cheering for them every time they got it right
Twenty???
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Why is everyone so adverse to talking to a cashier? Also, you have cashiers that wish to chat?!
Speaking as someone who worked cash as a teenager/young adult, no we don't want to fucking talk to you. I was there because I liked money and that was a reliable way to make minimum wage. That's it. I didn't have a passion for scanning items and asking for payment. I had tuition to pay and debt racking up. I wasn't there to chat with you, or improve the customer experience. I was there to get paid and I can tell you that most if not all of the other cashier's were in the same boat.