Should get a discount or something
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I like how you've taken a self deprecating comment that tries to empathise with other people and turned it into a confrontational jab at making one of the many failings of neoliberalism my direct responsibility.
I actually use self checkouts because I don't want to have to engage the social parts of my brain for what is essentially a tedious chore. However this means that staff also don't have to deal with me under those circumstances, which is a nice bonus.
To counter your jab, your solution to the failings of neoliberalism is to create needless busywork under dehumanising conditions rather than address the systemic failings?
You don't have to answer that, I was just making a point about how I didn't come to this thread to fight anyone. Put the knife down.
Oh, I don't like fighting with the knife. I just enjoy poking people with it now and then to see if it produces anger or genuine thought... I should probably find a more productive hobby.
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Curbside seems great until some kid making poverty wages is picking out your produce and grabs whatever. Cant find red onions? Eh, red potatoes are close enough. Wanted bananas that would last a week? Heres a bunch that are almost to black for even banana bread.
It is a godsend for those with mobility issues though. A friend uses it because of that and its been a big help for her. (Though she does like to complain about the produce choices)wrote last edited by [email protected]100%. Veggies and any fresh produce is a gamble. When I order cilantro, there is literally a 10 fold difference in size from order to order sometimes. The employees do not care or not know how to pick out a decent onion and you'd better forget about getting a reasonable avocado ever haha
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I die on this hill for a different reason: the store holds the customer responsible for scanning or incorrectly scanning your merchandise. There was an article of a store calling the cops to arrest someone who accidentally forgot to scan something on the bottom of their cart.
Self checkout is a way for companies not only to get rid of a job, but to shift shrink liability to the customer.
If you're going to make me scan my own merchandise, then the store should wave my liability if I get it wrong.
Solid reasoning, I could get behind this too.
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The only times when I've seen anyone complain about the length of lines were times when it was clear staffing was very much insufficient. Line all the way to the back of the supermarket and literally 2 cashiers total.
Unfortunately, no one you will ever be able to talk to has any tangible control over staffing. It's an hours allotment determined by an equation and any deviation from it is met with more hours being cut and people being yelled at by someone who's never actually worked in a store
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I'm very willing to abandon a shopping cart full of food. This was a thing at the one store I would go to. They opened 1 register and the line was wrapped around the store.
I hope you didn't have anything cold in that cart because doing what you did would directly contribute to the staffing issue.
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Nah, they should hire more people. It isn't my problem to solve. I don't work there.
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Maybe if all the cashier lanes are staffed. But if I have a cart full of groceries, the grocery store is full, and there's only two cashiers working (also, gotta bag your own groceries) then I'm considering switching stores at that point.
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Also fucking greeters who want check your receipt. I don't stop, my wife won't acknowledge them. If you don't trust me to scan and pack my shit then bring back cashiers. Fuck that noise. And yes we should get a discount.
They ask me for my receipt so I just hand it to them and keep walking.
They asked for my receipt, not to stop.
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And I guess they really care about cost too, because if they wanted it as easy as possible, it would have a treadmill and a box with a 360° barcode scanner or something and the person could be spared from the whole bagging area thing.
But yeah, that simplification and accessibility ends up being what alienates me because of how significant it is. Hopefully there are enough of us that they'll keep some cashiers around.
A store near me has RFID tags on all products, and simply approaching the self-checkout machine is enough to have all products detected.
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I don't use self checkout because I'm afraid of messing up something and getting judged by people
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At my local shop, some of the cashiers are extremely slow at bagging… Often I end up when bags that are way too heavy, and sometimes my bread is all smushed. I don’t fault them, I can’t imagine they’re being paid a reasonable wage.
I am absolutely faster doing it myself.
So... you can bag while the cashier scans, right? Splitting the work, making it quicker.
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If you feel this way then you should never complain about the length of the lines or the speed with which you get through them.
Companies are now intentionally under-staffing checkout lanes
They make record profits while I either have to wait longer, or do the work myself. Why, exactly, shouldn't I be able to complain about that?
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Silly take. The problem isn't having to move my own items around across a scanner. The problem is me doing more, the store doing less, and the prices just keep going up anyways. You'd rather just silently get less?
Oh, and also the ridiculous cameras they stick right in your face pre-accusing me of stealing in the checkout. And having to juggle a whole cart of groceries while the machine asks me to move the item off and on the bagging area.
Maybe if they had implemented the system better I wouldn't mind using it?
wrote last edited by [email protected]Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It's great!
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I hope you didn't have anything cold in that cart because doing what you did would directly contribute to the staffing issue.
Yes, it's the consumer's fault, not the giant corporation under-staffing their stores so they can hit another record profit quarter
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Also fucking greeters who want check your receipt. I don't stop, my wife won't acknowledge them. If you don't trust me to scan and pack my shit then bring back cashiers. Fuck that noise. And yes we should get a discount.
I do the same. They chose to outsource a critical piece of their business to unpaid labor. They get what they paid for
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We all love to hate on Walmart, but in my part of the world, it's got the closest implementation to what I consider acceptable self-checkouts.
The biggest quality of life feature is that they don't use the the weight sensors in the bagging area. You can use the hand scanner to scan every item in your cart sans weighted produce, as fast as your body will allow.
On the flip side, most of the chain grocery stores in my area have the bagging area scanners that need constant overrides, use AI cameras that lock up after every third item and require an override each time, slow machines that seem to have to compute the pi to the 10 sextillionth digit after each item is scanned before it will be ready for you to place it in the bagging area, and things of that nature. Those suck for sure.
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A store near me has RFID tags on all products, and simply approaching the self-checkout machine is enough to have all products detected.
Decathlon is a step back from that. They have Rfid tags but you have to put them in the box that scans them. They have a barcode scanner for items that are too big for the box.
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So... you can bag while the cashier scans, right? Splitting the work, making it quicker.
Nope, not the way my store is laid out. Unless I wanna snuggle up next to them behind the counter. Which both they, and I, absolutely do not want.
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"Don't you hate it when you walk into a grocer and they expect you to pick out the items yourself? I don't work here, I just want to say "1 pound of ham and 2 loafs of bread" at the clerk, pay and pick them up. I've been to this new Piggley Wiggly, can't find anything, spent like an hour to find beans. Imagine if I was paid for that time, I would have made 15¢!"
OP in 1925, probably.
That change was driven by the drastic expansion is quantity and variety of goods. A person couldn't reasonably verbally dictate what they'd like to buy in a modern grocery store. It's far more convenient to choose them yourself
The driving factor for self-checkout was solely profit, not customer convenience. I, personally, find it far more convenient to have a cashier do the checkout, because they're far faster and the responsibility of doing it correctly is on them, not me. I don't want police showing up at my house because the AI at my grocery store incorrectly decided I stole
Look at all the people in this thread complaining about how slow other customers are in self-checkout. It's clearly a widespread issue
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Companies are now intentionally under-staffing checkout lanes
They make record profits while I either have to wait longer, or do the work myself. Why, exactly, shouldn't I be able to complain about that?
Because you will be complaining to people who have no tangible means of changing the situation.
