It WORKS
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I cannot impress upon you all how much I loathe FedEx. I feel like they go out of their way to mess things up.
It's amazing the difference a union makes for customer satisfaction isn't it?
Note: USPS & UPS are both unionized.
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You can just let the free market solve this problem for you. It doesn't happen often, but it's actually true here.
It's super fucking easy too: place the burden of delivery on the seller/shipper, and presto, suddenly paying a little more for non-shit delivery becomes worth it. Or they keep trying till they get it right.
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So you're telling me the company that doesn't have unions fails to deliver?
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I had similar with Hermes/EVRI, they were so bad and just refused to do the most basic things. Visible doorbell? Nope! Gonna ignore it, pretend you aren't in and won't even deliver the parcel to a neighbour, just take it with them. They're making more work for themselves.
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You can just let the free market solve this problem for you. It doesn't happen often, but it's actually true here.
It's super fucking easy too: place the burden of delivery on the seller/shipper, and presto, suddenly paying a little more for non-shit delivery becomes worth it. Or they keep trying till they get it right.
...and you're suggesting to implement that... how?
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Ok, now imagine that you've left "signature required" packages like this before and the person reported them stolen or not delivered to collect on the insurance. How do you think that would make you feel as a delivery driver. Would you ever do it again?
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Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.
That's what happens when people don't want to pay for deliveries.
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Obviously screw FedEx, but why the hell is the # symbol part of the door code? It's just asking for this to happen.
You press the # to start writing the code on Yale doorman, or to lock the door
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Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.
wrote last edited by [email protected]Just want to shift the blame here: that culture is set by management. The likelihood of damaging any given item to the extent that a claim is made is low enough that throughput is prioritized for profit. It's a shitty statistics game and your "fragile this side up" means nothing.
I threw boxes for FedEx for a while at an airport. And yeah, "nonconveyable" freight (oversize/oddly shaped/overweight/hazmat) gets handled differently and holy shit is it a nightmare simply because its isn't easily stackable. Overweight? Yeah, we just tipped that out of the can and let it fall so we could roll it onto the low belt and into the next can. Over/oddly sized? If you're lucky it got set aside and shoved on top. If not, it got crushed by whatever got thrown on top.
And sidenote: that box looks great, especially if it went through more than one ramp sort.
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You can just let the free market solve this problem for you. It doesn't happen often, but it's actually true here.
It's super fucking easy too: place the burden of delivery on the seller/shipper, and presto, suddenly paying a little more for non-shit delivery becomes worth it. Or they keep trying till they get it right.
Not when there's a hot new trend of charging extra at checkout for "shipping protection" from some shell of a company named Route, on top of paying for shipping. And checking it by default, too, so most folks probably never even notice.
"By declining package protection, $merchantname is not responsible for lost, damaged, or stolen items."
Of course they still are responsible, but some companies like this are making it clear they're not gonna deal with their own selected shippers when they fuck up
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You press the # to start writing the code on Yale doorman, or to lock the door
Ohh, I see. That makes it more clear than saying it's part of the code
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Just want to shift the blame here: that culture is set by management. The likelihood of damaging any given item to the extent that a claim is made is low enough that throughput is prioritized for profit. It's a shitty statistics game and your "fragile this side up" means nothing.
I threw boxes for FedEx for a while at an airport. And yeah, "nonconveyable" freight (oversize/oddly shaped/overweight/hazmat) gets handled differently and holy shit is it a nightmare simply because its isn't easily stackable. Overweight? Yeah, we just tipped that out of the can and let it fall so we could roll it onto the low belt and into the next can. Over/oddly sized? If you're lucky it got set aside and shoved on top. If not, it got crushed by whatever got thrown on top.
And sidenote: that box looks great, especially if it went through more than one ramp sort.
What did you do with stuff labeled hazmat?
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Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.
This has been the case for decades, everywhere.
People, package your shit properly or pay the extra amount to ship it specially.
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Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.
Yepp. I work in shipping, and if you’re not comfortable throwing the box as hard as you can at a wall, you shouldn’t be comfortable shipping it.
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It's amazing the difference a union makes for customer satisfaction isn't it?
Note: USPS & UPS are both unionized.
wrote last edited by [email protected]UPS - Union, drivers are the MOST senior positions and get about 150k salary (I think they're hourly? With really really really good holiday and OT) with great benefits (afaik). Everything is insured, and drivers are generally held to incredibly high standards.
FedEx - ground delivery drivers are not union. They aren't even employees. They're independent contractors so that FedEx can save money with MINIMAL liability. Drivers own their own route and trucks, and have to pay for everything. It's basically a mini franchise and you do not make very much, there are no benefits.
These companies are NOT the same at all.
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I’ve lived in several different areas of my city, and even moved to a different county and lived in three different places in the new county. Unless I have beat the odds and gotten the same driver each time I’ve been unlucky to use fedex (usually not by choice), I’d lean more toward it’s a company problem and the drivers are merely a symptom (or victim).
Anecdotally, I’ve never heard horror stories about FedEx like I’ve heard about Amazon, and yet Amazon still does a decent job with deliveries; not perfect, but orders of magnitude better than FedEx. That tells me how much worse it must be to work at FedEx.
I worked for FedEx for a year and a half almost 20 years ago.
Shower doors were called rain sticks because they all sounded like it and we'd just send the box on. If it was leaking glass, we'd tape it up first. Aquarium fish got liquified after the box spilled and the bag broke on the fast belt. Saw gallons of bull semen spilled once. "Human tissue" spilled from "poorly" taped coolers a few times. Lots of broken golf clubs. All kinds of shit just lost from broken/crushed/mangled boxes. I know it got pocketed by a few people if no one was looking and small enough. Heck, I know a person who mysteriously had 3 broken iPod packages in a single shift. There was an angry dude that used to stomp on expensive shit like dell boxes for shits and giggles.
And that was a decent job ... We had a 20hr/wk guaranteed minimum and full benefits.
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That's what happens when people don't want to pay for deliveries.
Do you mean free shipping a la Amazon? Because I’ll be honest: I work shipping and Amazon delivery is probably one of the best delivery services available right now, as fucked as it is.
UPS is great
DHL is great
FedEx is the fucking handy man of Satan. Fuck them, everything they represent, and fuck their mothers. And their mother’s mother. Piece of shit useless ass scum bag company.
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What did you do with stuff labeled hazmat?
That all got shifted with the non-conveyables (noncons). You'd have to be "certified" to put it in a can.
We tried not to spill the vats of bull semen and human tissue, but both happened at least once.
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Ok, now imagine that you've left "signature required" packages like this before and the person reported them stolen or not delivered to collect on the insurance. How do you think that would make you feel as a delivery driver. Would you ever do it again?
Not every package is signature required, in fact, few are. you don't know this one is. I am going to assume OP is competent enough to not be complaining about such a package.
The only "signature required" packages I've ever had defaulted to USPS rather than a contracted private service.
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Ohh, I see. That makes it more clear than saying it's part of the code
Yeah, usually it's described like "press pound, then..." to avoid confusion.
