Seagate's fraudulent hard drives scandal deepens as clues point at Chinese Chia mining farms
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Okay, I agree with you that you're not wrong to be upset at Seagate customer service. Its also perfectly within your rights to stop using Seagate. I just want to point out that if you continue to follow your policy of "one and done", and the continued deteriorating customer service experience all companies are providing these days, you'll soon be left with very few places to do business with.
There are only 6 or 7 airlines that fly out of my local international airport. I've had disappointing customer service experiences of one degree or another from every single one of them. If I was following a "one and done" approach, I'd have no one to fly commercially with.
Specifically with magnetic hard drive manufacturers, there are only 3 left in existence: Seagate, Western Digital, and Toshiba
If you've sworn off Seagate, that means all of your future purchase have to be accommodated by the remaining two. I hope that is enough.
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You hit the nail on the head.
Now you need to be able to counter the manipulation happening every day through media, other people, etc.
A decade ago I stopped watching TV. Everyone asked me why. I said I‘m not watching commercials. Guess what I do with platforms that push ads!
We really need to talk about outlawing commercials that arent pure product information. Good looking guy gets chased by beautiful women when using *** bodyspray? Cue moron: „but its sarcasm, duh!“ no its not. Not for your subconcious. It is manipulation.
Btw I was trained by a psychologist (a guy paid by the car company, who is a licensed therapist and has a licensed practice) to manipulate people into buying cars. Not through arguments or superior manufacturing but pure tone of voice, using familiar wording, analyzing their weak points. This stuff is dark. Needless to say I dont do that job anymore. No amount of money is worth manipulating people into buying stuff they dont need.
This shit needs to go if we want to live free at some point (let alone make it through fascism and a planet on fire).
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Sensible consumer. Why weren't there more of you when I was working retail?
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About 12 years ago, I promised an agent at Safeco (AKA Liberty Mutual) that they would never get another penny from me because they wouldn't honor the terms of my policy, refusing to pay the full amount on a vehicle collision claim. They're just another business that doesn't keep their word. But I absolutely plan to keep mine.
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I had a similar training selling stuff for a remodeling company.
I quit on the second day of training. It felt gross, and I told them I was really uncomfortable with their tactics and that’s 100% why I was quitting..
I also don’t watch tv and go out of my way to avoid ads
pihole on the network, Plex and physical media for media needs. -
Shit that can happen only in the us.
Over here (eu) 12months warranty is mandated by law and 24months warranty is a reality in most countries.
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We should hang out sometime. You sound pleasant!
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Do not buy from unofficial resellers
Good advice in general; but in this case many of the fraudulent drives were reportedly purchased from the official sellers listed on Seagates website.
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I've read the article and I couldn't see any implication of Seagate.
I'm not saying anything about your story, shame on Seagate, but I don't see what that has to do with the scandal in the article. -
The “crossed off the list for life“ strategy doesn’t much work for me either… but we’re best off keeping score somehow, for sure.
Could be boycotting companies most recently in the news for bad behavior, or who are doing the greatest harm
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Yeah, vote with your wallet !! This has way more impact than those stupid presidential ballot! Good call staying behind your belief for so long !!!
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Seems like that should be illegal, like changing the odometer on a car, but what do I know.
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They should hold their resellers to a standard. It isnt entirely their fault but they should have QA working on how people receive their products.
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I'm skeptical the market is ever going to have principles, for every person that has gotten burned and become personally aware of shady practices, there are many more that aren't aware and don't have the incentive or ability to do research to find out. Seems like the sort of thing where the system is rigged in favor of scammers if consumer choice is the only regulation.
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The problem is the information asymmetry, there is always another person for a fraudulent company to exploit due to a dysfunctionally expensive court system. Its why we need market level regulations and public institutions that recover peoples money and fine the organisations for their breaches. This sort of thing works a lot better in the EU than in the US due to the sales laws, the ability to return within 2 weeks, default warranty on goods out to 12 months and expectations of goods to be as advertised forced onto the retailers. They work, they need more enforcement from regulatory bodies but retailers do follow them for the most part and quickly change tune when you go to take legal action when they don't because courts know these laws inside and out.
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I wonder if this is why their store has been offline for over a month. Had an order cancelled, after sitting for 3 weeks. Got a voucher for 50% off “when the store open”. Still waiting…
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Chia is grown, not mined.
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Long term boycottes are the best thing - IF you can get large numbers to follow. Large enough that management schools are forced to teach about how ever real reform won't be enough to save you from bad actions.
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Oh, I agree with that. Part of the cost of a product is how much bother the consumer will have to put forth to get their desired use out of it. That's part of what a brand is supposed to communicate to a buyer.
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Large enough that management schools are forced to teach about how ever real reform won’t be enough to save you from bad actions.
Sadly, in the world of multinational business, that isn't how management schools perceive boycotts.
