In psychotherapists vs. ChatGPT showdown, the latter wins, new study finds
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A bit disingenuous not to mention the following paragraph:
Further, participants in most cases preferred ChatGPT’s take on the matter at hand. That was based on five factors: whether the response understood the speaker, showed empathy, was appropriate for the therapy setting, was relevant for various cultural backgrounds, and was something a good therapist would say.
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Imitating a therapist is not too hard, look up Eliza. Was it good as an actual therapist? Haha, no.
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Or Doctor Sbaitso.
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Patients explaining they liked what they heared - not if it is correct or relevant to the cause. There is not even a pipeline for escalation, because AIs don't think.
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Exactly. AI chatbot's also cannot empathize since they have no self awareness.
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I've used AI as a pseudo-therapist. It was kinda surreal. It had some helpful things to say, but there was a whole lot of cheerleading. Like, I appreciate the boost, and telling me how great I am. Then it kept trying to push me into an action plan like it's selling a Tony Robbin's book. And it never really challenged me on my representations or perspective except when I was done in myself.
I get it, when someone comes to you with troubles, try to make them feel better about themselves. But I really have to do a lot of searching to figure out what parts are worth paying attention to and what parts are just hyping me up.
I definitely would not trust it, but I think it says some useful stuff by accident now and again.
Maybe it would've done better if I'd given it really detailed instructions on how to be a therapist, but if I could do that I could probably give those same instructions to my wife or someone and be better off.
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You can't say "Exactly" when you tl;dr'd and removed one of the most important parts of the article.
Your human summary was literally worse than AI
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Did they compete on providing actual therapy? No? Then this is meaningless.
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but it can give the illusion of empathy, which is far more important.