Should get a discount or something
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We all love to hate on Walmart, but in my part of the world, it's got the closest implementation to what I consider acceptable self-checkouts.
The biggest quality of life feature is that they don't use the the weight sensors in the bagging area. You can use the hand scanner to scan every item in your cart sans weighted produce, as fast as your body will allow.
On the flip side, most of the chain grocery stores in my area have the bagging area scanners that need constant overrides, use AI cameras that lock up after every third item and require an override each time, slow machines that seem to have to compute the pi to the 10 sextillionth digit after each item is scanned before it will be ready for you to place it in the bagging area, and things of that nature. Those suck for sure.
use AI cameras that lock up after every third item and require an override each time
As a customer than once I've had those cameras trigger because I leaned in a bit too much to press a prompt on the touch screen and it flagged my head as some item I'm trying to fake scan. As an employee it is also fun to watch the cameras trigger on purses and children and grind things to a halt so it can warn me that someone's kid hasn't been scanned. Though my absolutely 'favorite' interaction with those cameras as an employee is having them trigger over me attempting to sign in using my name badge on the scanner. So it would interrupt my attempt to sign in to do something for the customer to make me sign in and reassure it I wasn't trying to steal something and then I had to sign in again to actually help the customer.
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Genx here
Ok boomer
Some of us prefer non-human interaction
Still ought to be discounted since it's eliminating jobs.
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Also, trust myself better.
I have some soft bread, I at least know I won't put something heavy on it.
I have some items that are fragile, I can keep track of them packing and keep them separate.
I won't end up single-bagging a bunch of stuff that could be bagged together (e.g. if they scanned some window cleaner, they bag it separate, not knowing that some dishwasher detergent is coming that it could be packed with).
Got some product with a markdown barcode? I can be sure the discounted barcode gets scanned not the full price one.
To the extent possible, I can also just skip bagging most of the time. If I have some very small things sure I might use a bag, but mostly I just scan and put in cart.
I won’t end up single-bagging a bunch of stuff that could be bagged together (e.g. if they scanned some window cleaner, they bag it separate, not knowing that some dishwasher detergent is coming that it could be packed with).
Not that it is foolproof but unloading your cart in an organized manner helps with that. Though maybe you're talking about helpless baggers, I've seen plenty of both clueless baggers and customers who toss things onto the belt willy-nilly.
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I feel seen!
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I'm with him, though, every few months the anti-self-checkout crowd is all up in arms
I somehow don't remember the anti-ATM machine crowd angry about putting tellers out of work or the anti-microwave crowd putting restaurant workers out of work, or the anti-car crowd upset about putting trolley drivers out of work
Automated teller machine machine
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My local grocery store limits self checkout to 10 items or less. My guess is that people have a hard time counting to 10 and just assume that their cart full of groceries is probably 10 items or less.
To be fair, that's a fairly universal problem. In the UK it's a basket Vs trolley split. They do have trolley self checkouts, but it's separate, and mainly intended for scan as you shop.
On a side note, what's with American supermarkets not having baskets at all. Did I just have really weird luck?
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To be fair, that's a fairly universal problem. In the UK it's a basket Vs trolley split. They do have trolley self checkouts, but it's separate, and mainly intended for scan as you shop.
On a side note, what's with American supermarkets not having baskets at all. Did I just have really weird luck?
Might've just been bad timing where baskets were piled up at the end of the checkout counters and the staff hadn't had the chance to bring them back near the entrances.
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Silly take. The problem isn't having to move my own items around across a scanner. The problem is me doing more, the store doing less, and the prices just keep going up anyways. You'd rather just silently get less?
Oh, and also the ridiculous cameras they stick right in your face pre-accusing me of stealing in the checkout. And having to juggle a whole cart of groceries while the machine asks me to move the item off and on the bagging area.
Maybe if they had implemented the system better I wouldn't mind using it?
OK Boomer.
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This was funny like a decade ago when it was commonplace.
Stores in my area solved that at least 6 years ago, maybe even earlier than that.
wrote on last edited by [email protected]Yeah, even in South Central area of LA where I am, the system is quite responsive at the Food 4 Less.
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Still ought to be discounted since it's eliminating jobs.
there's a five finger discount
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I've heard self checkout is terrible in the US, however in Europe they're generally pretty nice
idk why people say it's bad! even at fucking Walmart i don't have issues
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You support taking away jobs
if you wanna know my actual beliefs on the matter, people shouldn't have to do meaningless labor to live
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UNEXPECTED ITEM IN BAGGING AREA. Sorry, Jandro, I'm not here to get yelled at by a clanker.
maybe I'm just lucky, but I've never had that particular issue. the only time it's been slightly annoying is if I'm buying alcohol and the people watching self checkout are busy, and other than that, they're easy to use. I don't buy huge chunks of groceries at a time, though, ad I imagine large shops would be annoying
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"Please place the item in the bagging area!!!"
Kroger
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Speak for yourself
I mean the level of pressure is lower elsewhere than in Germany, of course it's still easy to feel anxious anywhere
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fun fact: you can get a discount at a self-checkout! grocery stores hate this one trick!
UNEXPECTED ITEM IN BAGGING AREA!
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fun fact: you can get a discount at a self-checkout! grocery stores hate this one trick!
Yeah, better pay cash n wear a mask tho. They are starting to bust people for that.
https://www.gulfcoastnewsnow.com/article/self-checkout-machine-retail-theft-shopping/64244074
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I know I'm in the minority
Dude look around the comment section. 90% talk about prefering self checkout
Lemmy doesn't exactly reflect the general population.
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How can you be faster when you have to both scan and bag everything, whereas at the human checkout you only have to bag?
wrote on last edited by [email protected]Because I worked as a package clerk as a kid, some 30 years ago. They spent a week training us to be cashiers and how to pack groceries as optimally and quickly as possible. And most places around here, the timing of the cashier is not good, especially since we usually have to pack our own groceries anyway.
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Y'know that grocery stores could simply staff enough checkout registers and then all this self-checkout time-savings goes away, right? The stores - following the airline model - created a problem for the consumer (long checkout lines due to understaffing) and then effectively sold the customer the solution (you do your own labor, but grocery prices stay the same).
"If" in one hand, shit in the other. Which fills up first?
