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  3. Is Tuta a good alternative to gmail?

Is Tuta a good alternative to gmail?

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  • B [email protected]

    I've used Tuta for years, paid account with multiple custom domains.

    I prefer them for their principles, but their clients are extremely frustrating. Emails load very slowly and their email search is basically unusable.

    I've resorted to downloading old emails and using other clients to import and search through them. I really wish they would improve their email search.

    flagstaff@programming.devF This user is from outside of this forum
    flagstaff@programming.devF This user is from outside of this forum
    [email protected]
    wrote on last edited by
    #22

    Thunderbird/Betterbird?

    prodigalfrog@slrpnk.netP B 2 Replies Last reply
    0
    • C [email protected]

      I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

      For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

      perishthethought@lemm.eeP This user is from outside of this forum
      perishthethought@lemm.eeP This user is from outside of this forum
      [email protected]
      wrote on last edited by
      #23

      I've used Tute for more than 4 years. It's a solid choice if you accept a couple few things:

      • they're a small company, doing their best to survive.

      • you have to use their client apps. They take security very seriously and assume all of their users do as well.

      • prices might go up every few years but I am still paying my original rate, for my original features.

      • the search function does work but is very slow.

      But otherwise, I'm very happy and expect to stay with them for the forseeable. Good luck in your search.

      1 Reply Last reply
      0
      • C [email protected]

        I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

        For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

        1 This user is from outside of this forum
        1 This user is from outside of this forum
        [email protected]
        wrote on last edited by
        #24

        I've had a bug with the android app where sometimes notifications for emails just don't happen. I've received a new email notification, opened the app, and found that the notification was for an email received 5 hours ago, and I didn't get any notification for the email 3 days ago or the email 1 hour ago.

        Despite this issue and several other minor issues, I still recommend Tuta. Mostly because I can't find anything better.

        P F 2 Replies Last reply
        0
        • C [email protected]

          I'm in the US. I wonder if there's any drawback to using an Australian provider. Like, will it get flagged or something?

          aleq@lemmy.worldA This user is from outside of this forum
          aleq@lemmy.worldA This user is from outside of this forum
          [email protected]
          wrote on last edited by
          #25

          I don't think so. I'm in Sweden myself.

          1 Reply Last reply
          0
          • perishthethought@lemm.eeP [email protected]

            _drkt provided no proof of Tuta's enshittification. Don't panic yet. Read all the comments here, maybe.

            drkt_@lemmy.dbzer0.comD This user is from outside of this forum
            drkt_@lemmy.dbzer0.comD This user is from outside of this forum
            [email protected]
            wrote on last edited by
            #26

            no paid ads for third party products

            Haha you almost fucking got me, I actually wrote a whole thing about how those are ads but then I read your comment again and noticed that clever little write-off. Ads for their own products are still ads and I don't want to fucking see it. Get that shit off my eyeballs, I paid for this product.

            The newsletter is an ad, it's not news. They're just advertising their products to you and you can't unsubscribe and you can't ignore it because they very deliberately have a special styling for the newsletters that makes it stand out from normal emails.

            I don't know why you want to defend this company. I'm glad you're okay with the level of shitty behavior they engage in; it's definitely less than most email providers do- I'm just letting people know that Tuta aren't angels. They're a company, and they used to be better. Proton was exactly the same. It was a good service and then it became shitty.

            I would love to log back in and show you the 3 separate buttons on my UI that did nothing except link to a "Please pay us for this feature" page because I was a legacy premium user because I didn't want all those new bullshit they made. I stress that it's not a case of them implementing a button in the UI for all users and because I'm a legacy user I get it too even if I can't use it- the buttons had special CSS to make them stand out. They were ads. Why couldn't Tuta just leave me alone? I could still be paying them to this day if they had just not gone down that path. I just want an email that is an email and nothing more and doesn't get in my way. Tuta had that, and then they took it away and asked for more money to put it back.

            I think the misunderstanding here is that I was a legacy premium user. I was paying less to get only the email+calendar because that's what I signed up for, originally. When people sign up today, that's not an option. People who are new to Tuta (relatively) haven't seen this change happen and haven't witnessed how obviously desperate Tuta was to get people off the legacy premium plan.

            Also my name is drkt_ but I'm sure you tried your best.

            libb@jlai.luL 1 Reply Last reply
            0
            • 1 [email protected]

              I've had a bug with the android app where sometimes notifications for emails just don't happen. I've received a new email notification, opened the app, and found that the notification was for an email received 5 hours ago, and I didn't get any notification for the email 3 days ago or the email 1 hour ago.

              Despite this issue and several other minor issues, I still recommend Tuta. Mostly because I can't find anything better.

              P This user is from outside of this forum
              P This user is from outside of this forum
              [email protected]
              wrote on last edited by
              #27

              This happens to me as well. It's a bit annoying but I still prefer it over others.

              1 Reply Last reply
              0
              • C [email protected]

                I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

                For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

                jagged_circle@feddit.nlJ This user is from outside of this forum
                jagged_circle@feddit.nlJ This user is from outside of this forum
                [email protected]
                wrote on last edited by
                #28

                No PGP support kinda kills it imho

                1 Reply Last reply
                0
                • 1 [email protected]

                  I've had a bug with the android app where sometimes notifications for emails just don't happen. I've received a new email notification, opened the app, and found that the notification was for an email received 5 hours ago, and I didn't get any notification for the email 3 days ago or the email 1 hour ago.

                  Despite this issue and several other minor issues, I still recommend Tuta. Mostly because I can't find anything better.

                  F This user is from outside of this forum
                  F This user is from outside of this forum
                  [email protected]
                  wrote on last edited by
                  #29

                  If you're on Android, by any chance, have you gone through all the battery optimization, background process killing, and startup settings? Some OEM's versions of Android are real bad in that way. Giving the app the right settings and permissions may decrease the number of delayed notifications like that.

                  1 1 Reply Last reply
                  0
                  • C [email protected]

                    I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

                    For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

                    G This user is from outside of this forum
                    G This user is from outside of this forum
                    [email protected]
                    wrote on last edited by
                    #30

                    I have the feeling people actually want to have the urge and panic to have to migrate all their data.

                    1 Reply Last reply
                    0
                    • C [email protected]

                      I'm in the US. I wonder if there's any drawback to using an Australian provider. Like, will it get flagged or something?

                      ? Offline
                      ? Offline
                      Guest
                      wrote on last edited by
                      #31

                      If it's Australian, don't expect strong privacy. But then again, I wouldn't expect that from a US based email provider either.

                      Source: am Australian.

                      1 Reply Last reply
                      0
                      • F [email protected]

                        If you're on Android, by any chance, have you gone through all the battery optimization, background process killing, and startup settings? Some OEM's versions of Android are real bad in that way. Giving the app the right settings and permissions may decrease the number of delayed notifications like that.

                        1 This user is from outside of this forum
                        1 This user is from outside of this forum
                        [email protected]
                        wrote on last edited by
                        #32

                        I am using Android until I can find an alternative. I've turned off all optimisations I can find. I haven't had the issue in a few weeks, but it did happen once since changing settings. I'm hoping that something random I did (like a phone restart) somehow fixed everything.

                        engineergaming@feddit.nlE 1 Reply Last reply
                        0
                        • C [email protected]

                          I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

                          For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

                          cypherpunks@lemmy.mlC This user is from outside of this forum
                          cypherpunks@lemmy.mlC This user is from outside of this forum
                          [email protected]
                          wrote on last edited by
                          #33

                          Tuta's product is snake oil.

                          A cryptosystem is incoherent if its implementation is distributed by the same entity which it purports to secure against.

                          If you don't care about their (nonstandard, incompatible, and snake oil) end-to-end encryption feature and just want a free email provider which protects your privacy in other ways, the fact that their flagship feature is snake oil should still be a red flag.

                          C 1 Reply Last reply
                          0
                          • drkt_@lemmy.dbzer0.comD [email protected]

                            no paid ads for third party products

                            Haha you almost fucking got me, I actually wrote a whole thing about how those are ads but then I read your comment again and noticed that clever little write-off. Ads for their own products are still ads and I don't want to fucking see it. Get that shit off my eyeballs, I paid for this product.

                            The newsletter is an ad, it's not news. They're just advertising their products to you and you can't unsubscribe and you can't ignore it because they very deliberately have a special styling for the newsletters that makes it stand out from normal emails.

                            I don't know why you want to defend this company. I'm glad you're okay with the level of shitty behavior they engage in; it's definitely less than most email providers do- I'm just letting people know that Tuta aren't angels. They're a company, and they used to be better. Proton was exactly the same. It was a good service and then it became shitty.

                            I would love to log back in and show you the 3 separate buttons on my UI that did nothing except link to a "Please pay us for this feature" page because I was a legacy premium user because I didn't want all those new bullshit they made. I stress that it's not a case of them implementing a button in the UI for all users and because I'm a legacy user I get it too even if I can't use it- the buttons had special CSS to make them stand out. They were ads. Why couldn't Tuta just leave me alone? I could still be paying them to this day if they had just not gone down that path. I just want an email that is an email and nothing more and doesn't get in my way. Tuta had that, and then they took it away and asked for more money to put it back.

                            I think the misunderstanding here is that I was a legacy premium user. I was paying less to get only the email+calendar because that's what I signed up for, originally. When people sign up today, that's not an option. People who are new to Tuta (relatively) haven't seen this change happen and haven't witnessed how obviously desperate Tuta was to get people off the legacy premium plan.

                            Also my name is drkt_ but I'm sure you tried your best.

                            libb@jlai.luL This user is from outside of this forum
                            libb@jlai.luL This user is from outside of this forum
                            [email protected]
                            wrote on last edited by
                            #34

                            Get that shit off my eyeballs, I paid for this product.

                            You should try Proton, then /s

                            Proton constantly tries to push you to upgrade to the next plaid plan too. So much so that that couplet with still zero fucking support for Proton Drive under Linux are the two reasons I have cancelled my paid Proton plan... and I had been paying for years.

                            drkt_@lemmy.dbzer0.comD 1 Reply Last reply
                            0
                            • cypherpunks@lemmy.mlC [email protected]

                              Tuta's product is snake oil.

                              A cryptosystem is incoherent if its implementation is distributed by the same entity which it purports to secure against.

                              If you don't care about their (nonstandard, incompatible, and snake oil) end-to-end encryption feature and just want a free email provider which protects your privacy in other ways, the fact that their flagship feature is snake oil should still be a red flag.

                              C This user is from outside of this forum
                              C This user is from outside of this forum
                              [email protected]
                              wrote on last edited by
                              #35

                              Is there anything about Startmail (company that does Startpage.com) that is worth avoiding? I've never paid for mail but if it's solid and avoids Google I might.

                              cypherpunks@lemmy.mlC 1 Reply Last reply
                              0
                              • C [email protected]

                                I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

                                For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

                                confuser@lemmy.zipC This user is from outside of this forum
                                confuser@lemmy.zipC This user is from outside of this forum
                                [email protected]
                                wrote on last edited by
                                #36

                                I started using fastmail, best thing I decided to do in awhile

                                1 Reply Last reply
                                0
                                • C [email protected]

                                  I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

                                  For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

                                  E This user is from outside of this forum
                                  E This user is from outside of this forum
                                  [email protected]
                                  wrote on last edited by
                                  #37

                                  I recommend mailbox.org instead.

                                  1 Reply Last reply
                                  0
                                  • C [email protected]

                                    Is there anything about Startmail (company that does Startpage.com) that is worth avoiding? I've never paid for mail but if it's solid and avoids Google I might.

                                    cypherpunks@lemmy.mlC This user is from outside of this forum
                                    cypherpunks@lemmy.mlC This user is from outside of this forum
                                    [email protected]
                                    wrote on last edited by
                                    #38

                                    StartPage/StartMail is owned by an adtech company who's website boasts that they "develop & grow our suite of privacy-focused products, and deliver high-intent customers to our advertising partners" 🤔

                                    They have a whitepaper which actually does a good job explaining how end-to-end encryption in a web browser (as Tuta, Protonmail, and others do) can be circumvented by a malicious server:

                                    The malleability of the JavaScript runtime environment means that auditing the future security of a piece of JavaScript code is impossible: The server providing the JavaScript could easily place a backdoor in the code, or the code could be modified at runtime through another script. This requires users to place the same measure of trust in the server providing the JavaScript as they would need to do with server-side handling of cryptography.

                                    However (i am not making this up!) they hilariously use this analysis to justify having implemented server-side OpenPGP instead 🤡

                                    Z 1 Reply Last reply
                                    0
                                    • prodigalfrog@slrpnk.netP [email protected]

                                      Tuta and Posteo are both pretty excellent (posteo is cheaper, but has a few less options that might be a deal breaker if you need them, like custom domain support).

                                      Disroot is a good free option, and they offer custom domains after a one time donation.

                                      Mailbox is okay, though they are known to have a very odd 2fa, and will recycle your address if you ever stop paying, allowing others to claim it and potentially impersonate you.

                                      Posteo is unique in that they'll never delete your account for inactivity, or even if you stop paying, where they'll let you access and read emails, but not let you send them until you pay again.

                                      R This user is from outside of this forum
                                      R This user is from outside of this forum
                                      [email protected]
                                      wrote on last edited by
                                      #39

                                      thanks for mentioning disroot, that seems much more like what i was looking for than tuta which i was originally going to try out.

                                      1 Reply Last reply
                                      0
                                      • C [email protected]

                                        I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

                                        For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

                                        T This user is from outside of this forum
                                        T This user is from outside of this forum
                                        [email protected]
                                        wrote on last edited by
                                        #40

                                        No single organization should be trusted. "Emails paint an intimate narrative of ourselves — the people we talk to, the books we read, the politics we practice. This information is powerful. When we lose control over it, it can do great harm to ourselves and our loved ones." https://ideas.ted.com/why-we-should-all-care-about-encryption-really/

                                        ? 1 Reply Last reply
                                        0
                                        • libb@jlai.luL [email protected]

                                          Get that shit off my eyeballs, I paid for this product.

                                          You should try Proton, then /s

                                          Proton constantly tries to push you to upgrade to the next plaid plan too. So much so that that couplet with still zero fucking support for Proton Drive under Linux are the two reasons I have cancelled my paid Proton plan... and I had been paying for years.

                                          drkt_@lemmy.dbzer0.comD This user is from outside of this forum
                                          drkt_@lemmy.dbzer0.comD This user is from outside of this forum
                                          [email protected]
                                          wrote on last edited by
                                          #41

                                          Yeah, I know! Don't say that too loud, though. Proton and Tuta are the precious baby boys who can do no wrong in most "privacy" communities.

                                          libb@jlai.luL 1 Reply Last reply
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