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Plex has paywalled my server!

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  • haui_lemmy@lemmy.giftedmc.comH [email protected]

    I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.

    I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.

    I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

    Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.

    Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.

    In any case, good luck. Let me know if you need help.

    F This user is from outside of this forum
    F This user is from outside of this forum
    [email protected]
    wrote last edited by
    #12

    Plex really needs to do a Tailscale style connection to your server. But instead they chose to keep their outdated method of funneling all of their traffic through their servers, and need to charge lots of money in order to pay for it.

    R 1 Reply Last reply
    10
    • oxjox@lemmy.mlO [email protected]

      So what is the move for them?

      Plex has a two-pronged VOD service. They have ad-supported "live television" and they have content to rent.

      I don't know if that's enough to sustain them but I don't really care. I've been a PlexPass owner for over ten years. I have only asked that they resolve bugs and made requests for things like proper organization of classical music (which they've explicitly stated they will not consider).

      You do bring to light something I hadn't considered; that they see Plex as a business model. From my perspective, I want to buy a fully developed product with the expectation of bug fixes and security patches etc over time. I genuinely can not think of a single thing the developers have added to the service that I've used in the past ten years.

      So, what kind of business model charges money to do things that don't have an apparent impact on the user experience?

      Plex has been one of my most used applications in the past decade. However, it has its limitations and they are actively imposing more limitations on the experience in favor of "a sustainable business model".

      The issue is that their sustainable business model is interrupting the users' sustained use of a platform they've already paid for. I've had to go through all of my devices and disable all auto-updates to ensure I do not get the "New Plex Experience".

      What we should be asking is why "selling a product" is no longer a business model.

      T This user is from outside of this forum
      T This user is from outside of this forum
      [email protected]
      wrote last edited by
      #13

      What we should be asking is why “selling a product” is no longer a business model.

      Such a good question. Off the top of my head, I can think of two reasons: one cynical, one a little more practical.

      Cynical first lol: Maxmize profits. Why charge once when you can charge monthly. I'll move off this bc it's a topic that's been beaten to death, esp. here on Lemmy.

      The more practical reason is probably because most software interacts pretty directly with the internet in some way. When we were just installing MSOffice98 with clippy, software didn't need constant security updates, patches, etc. Remember when there was an update for MSOffice and you'd install Service Pack 1? That was one of the first patches I downloaded from the internet and it was a big deal back then. Now updates come out at least monthly, many times more often than that. I guess that means that you have multple product cycles occuring concurrently, which creates a financial model with a lot more unknowns... which in turn makes it harder to forecast what a product should cost, considering it would be the only revenue generated, per license for the life of the product.

      I think selling a product is still a very viable business model, but you have to be a lot more accurate about revenue forcasting and product pricing. I guess it means you have a lot less room for error (from a business perspective).

      oxjox@lemmy.mlO 1 Reply Last reply
      4
      • R [email protected]

        Donations isn’t going to cover the hunger of a 40 million dollar VC round. Those investors want more than a return, they want plex profitable ASAP

        ininewcrow@lemmy.caI This user is from outside of this forum
        ininewcrow@lemmy.caI This user is from outside of this forum
        [email protected]
        wrote last edited by
        #14

        Investors are like parasitic leeches to any business model. As soon as you add them, the business has to grow in order to satisfy the leeches who provide no benefit to the model other than to be attached to it. If you ignore the leech, they'll drain all your lifeforce, so your only option is to satisfy them and feed them. Unfortunately, they are also ravenous creatures who are never satisfied. If you feed them a little, they'll want more next time in an endless cycle.

        Once you are infected by investors ... eventually they will destroy whatever you created.

        T 1 Reply Last reply
        4
        • hybridsarcasm@lemmy.worldH [email protected]

          Make sure your home server config isn’t mistaking this client as a remote user. Check your networking, etc

          haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
          haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
          [email protected]
          wrote last edited by
          #15

          My networking is the same since i have plex (about 4 years). I now use jellyfin and it works well. But thanks for the suggestion.

          1 Reply Last reply
          2
          • C [email protected]

            Remote, yes, they announced you need Plex pass one side or the other for it to work.

            Local, no, that shouldn't happen. Your device isn't reaching your Plex server locally.

            To work around the remote issue, you can VPN to your local network.

            But you're better off in the long haul with Jellyfin as you're doing now.

            haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
            haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
            [email protected]
            wrote last edited by
            #16

            Yeah no. That is local. But thanks for the suggestion. Jellyfin works well.

            C M 2 Replies Last reply
            6
            • haui_lemmy@lemmy.giftedmc.comH [email protected]

              I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.

              I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.

              I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

              Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.

              Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.

              In any case, good luck. Let me know if you need help.

              O This user is from outside of this forum
              O This user is from outside of this forum
              [email protected]
              wrote last edited by
              #17

              I had a plex pass and was still having tons of issues streaming to other devices such as Apple TV. So I switched everything over to jellyfin with news server and have everything scheduled through radarr and sonarr. Never going back.

              haui_lemmy@lemmy.giftedmc.comH F 2 Replies Last reply
              7
              • T [email protected]

                This is just some glitch. They’ve not said anything about watching stuff locally becoming a pay thing.

                haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                [email protected]
                wrote last edited by
                #18

                Much too convenient to be "just" a glitch. Anyway, jellyfin works fine. Has been a good ride mostly.

                1 Reply Last reply
                4
                • S [email protected]

                  It's a fork of open source software. If only "line go up" didn't have to be the way things worked they could have stopped developing features no one wants just to squeeze out profit, and sustained without enshittifying. Maybe.

                  haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                  haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                  [email protected]
                  wrote last edited by
                  #19

                  Yeah. I was a fan. I knew it would go down that road. When they paywalled remote clients i kinda smelled blood and started to try jellyfin. Best decision in hindsight.

                  1 Reply Last reply
                  3
                  • F [email protected]

                    Plex really needs to do a Tailscale style connection to your server. But instead they chose to keep their outdated method of funneling all of their traffic through their servers, and need to charge lots of money in order to pay for it.

                    R This user is from outside of this forum
                    R This user is from outside of this forum
                    [email protected]
                    wrote last edited by [email protected]
                    #20

                    Considering both Plex and Tailscale are going toward VC exits, Headscale and Jellyfin is the only FOSS way atm.

                    kogasa@programming.devK 1 Reply Last reply
                    9
                    • kirk@startrek.websiteK [email protected]

                      Jellyfin is great, but in defense of Plex, they announced that remote streaming would require one of the two parties to have a Plex pass was coming back in March so I don't know if it's fair to say they are holding anything hostage.

                      haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                      haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                      [email protected]
                      wrote last edited by
                      #21

                      Yeah, there is no defence on enshittification, sorry. I have jellyfin now. Its also not remote which makes this a huge dick move too.

                      vendetta9076@sh.itjust.worksV 1 Reply Last reply
                      8
                      • haui_lemmy@lemmy.giftedmc.comH [email protected]

                        I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.

                        I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.

                        I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

                        Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.

                        Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.

                        In any case, good luck. Let me know if you need help.

                        S This user is from outside of this forum
                        S This user is from outside of this forum
                        [email protected]
                        wrote last edited by
                        #22

                        This almost seems like a leopards ate my face situation. I remember Plex supplanted some other proprietary media server that went evil. I couldn't understand why people burned by the first one switched en masse to another one like it. Once wasn't enough? If you're going to switch at all, go to something that is 100% libre.

                        haui_lemmy@lemmy.giftedmc.comH 1 Reply Last reply
                        2
                        • ininewcrow@lemmy.caI [email protected]

                          Investors are like parasitic leeches to any business model. As soon as you add them, the business has to grow in order to satisfy the leeches who provide no benefit to the model other than to be attached to it. If you ignore the leech, they'll drain all your lifeforce, so your only option is to satisfy them and feed them. Unfortunately, they are also ravenous creatures who are never satisfied. If you feed them a little, they'll want more next time in an endless cycle.

                          Once you are infected by investors ... eventually they will destroy whatever you created.

                          T This user is from outside of this forum
                          T This user is from outside of this forum
                          [email protected]
                          wrote last edited by
                          #23

                          You have this semi-backwards. The VC isn't really a leech because Plex pitches the venture fund with a well developed enshittification plan already in place. Assuming everyone is acting in good faith (i.e. the VC doesn't just want to just shut it down and sell Plex for parts), Plex's (enshittification) plan is the reason it makes sense for the venture fund to invest in the first place. Plex promises their plan is why the VC will make an outsized return on their investment and it is what the VC validates as part of their pre-investment due diligence. But that plan is created (and sometimes even put into operation) before any VC investment occurs.

                          N 1 Reply Last reply
                          5
                          • T [email protected]

                            I've never been a Plex user. Always been with Jellyfin. I've heard that plexamp is a killer app but finamp has always been sufficient for my pretty basic needs. But I have a question for you (meant in good faith). You say,

                            I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

                            If Plex needs a sustainable business model, asking for donations isn't enough. So what is the move for them? What do they do to both fulfill their need for a sustainable business and also not upset their userbase? (I'm not defending Plex or this move of taking your server hostage, in any way.)

                            I'm genuinely curious how, with the benefit of 20/20 hindsight, they should have played this or at a minimum, made better moves than they did.

                            Very glad you're with jellyfin btw. You can check out some cool plugins at awesome-jellyfin.

                            haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                            haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                            [email protected]
                            wrote last edited by
                            #24

                            From my view, a sustainable business model is very different from the way things are done lately. I built and managed multiple successful businesses and making them sustainable is doable without fucking over your customers.

                            They could absolutely have done a lot better things to gain more income. The important base question here is "how much do they need?" Because software does not have huge ongoing costs but massive initial costs and lower sustaining costs. Of course, large changes or complete makeorvers will be intense but they are not needed in every company.

                            Once that is clear, they could have started with better public relations, engaging people about the need for a specific sum or recurring revenue. They could have gamified it by selling badges, additional functions, tiers, restrictions on new installations, etc. But they didnt. They chose to paywall existing functions. one. After. The. Other.

                            Dick move.

                            So yeah, building a business is no joke but thats not for me.

                            T F 2 Replies Last reply
                            4
                            • S [email protected]

                              This almost seems like a leopards ate my face situation. I remember Plex supplanted some other proprietary media server that went evil. I couldn't understand why people burned by the first one switched en masse to another one like it. Once wasn't enough? If you're going to switch at all, go to something that is 100% libre.

                              haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                              haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                              [email protected]
                              wrote last edited by
                              #25

                              I have no idea what you're talking about but its definitely not a comparable situation.

                              1 Reply Last reply
                              1
                              • thepowerofgeek@lemmy.worldT [email protected]

                                I started down the Jellyfin path after they made that announcement. It's super easy to install, and in many ways the UI is nicer than Plex. But I ran into challenges getting my server safely accessible for users outside my LAN. And I haven't had the time to look into that further.

                                Would be great if there was a clean, easy way to set up the webserver portion so it's as easy to share content entirely as Plex. But I get they are a volunteer project with a lot on their plate.

                                E This user is from outside of this forum
                                E This user is from outside of this forum
                                [email protected]
                                wrote last edited by
                                #26

                                I have had great success with tailscale in this regard.

                                A buelldozer@lemmy.todayB 2 Replies Last reply
                                16
                                • haui_lemmy@lemmy.giftedmc.comH [email protected]

                                  From my view, a sustainable business model is very different from the way things are done lately. I built and managed multiple successful businesses and making them sustainable is doable without fucking over your customers.

                                  They could absolutely have done a lot better things to gain more income. The important base question here is "how much do they need?" Because software does not have huge ongoing costs but massive initial costs and lower sustaining costs. Of course, large changes or complete makeorvers will be intense but they are not needed in every company.

                                  Once that is clear, they could have started with better public relations, engaging people about the need for a specific sum or recurring revenue. They could have gamified it by selling badges, additional functions, tiers, restrictions on new installations, etc. But they didnt. They chose to paywall existing functions. one. After. The. Other.

                                  Dick move.

                                  So yeah, building a business is no joke but thats not for me.

                                  T This user is from outside of this forum
                                  T This user is from outside of this forum
                                  [email protected]
                                  wrote last edited by
                                  #27

                                  Really glad you replied. Thank you. Your points are really good ones. I want to build something (software) for myself and the community but also struggle with where to draw the line when it comes to making my product generate revenue too. It's a thing we don't really talk about when it comes to OSS. Maybe we should create a new category called SOSS, (sustainable oss) lol.

                                  W 1 Reply Last reply
                                  0
                                  • O [email protected]

                                    I had a plex pass and was still having tons of issues streaming to other devices such as Apple TV. So I switched everything over to jellyfin with news server and have everything scheduled through radarr and sonarr. Never going back.

                                    haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                                    haui_lemmy@lemmy.giftedmc.comH This user is from outside of this forum
                                    [email protected]
                                    wrote last edited by
                                    #28

                                    Damn. Thats a brutal report. Thanks for sharing. I was considering buying a plex pass due to the mobile apps fiasco, then came the remote thing and I thought nah. Now I'm happy i didnt

                                    O 1 Reply Last reply
                                    4
                                    • haui_lemmy@lemmy.giftedmc.comH [email protected]

                                      Yeah, there is no defence on enshittification, sorry. I have jellyfin now. Its also not remote which makes this a huge dick move too.

                                      vendetta9076@sh.itjust.worksV This user is from outside of this forum
                                      vendetta9076@sh.itjust.worksV This user is from outside of this forum
                                      [email protected]
                                      wrote last edited by
                                      #29

                                      Wait its not remote? You're on your local network?

                                      F 1 Reply Last reply
                                      3
                                      • haui_lemmy@lemmy.giftedmc.comH [email protected]

                                        Damn. Thats a brutal report. Thanks for sharing. I was considering buying a plex pass due to the mobile apps fiasco, then came the remote thing and I thought nah. Now I'm happy i didnt

                                        O This user is from outside of this forum
                                        O This user is from outside of this forum
                                        [email protected]
                                        wrote last edited by
                                        #30

                                        Yeah you’re better off.

                                        1 Reply Last reply
                                        3
                                        • haui_lemmy@lemmy.giftedmc.comH [email protected]

                                          I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.

                                          I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.

                                          I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

                                          Even a pop up that says "we need you to donate please" would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.

                                          Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.

                                          In any case, good luck. Let me know if you need help.

                                          L This user is from outside of this forum
                                          L This user is from outside of this forum
                                          [email protected]
                                          wrote last edited by
                                          #31

                                          Plex has paywalled my server!

                                          Skill issue tbh.

                                          haui_lemmy@lemmy.giftedmc.comH 1 Reply Last reply
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