All NodeBB Emails Using Gmail Service Landing in Spam Folder
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Hey everyone,
I've recently set up my NodeBB forum and I'm having a really frustrating issue with the email system.
Basically, I've configured NodeBB to send registration emails and updates using my Gmail account (with an "app password" for authentication). I left all the email templates with their default settings thinking they'd work fine out of the box.
The problem is that ALL the emails are going straight to recipients' spam folders! Not ideal when you're trying to get people to verify their accounts or receive notifications.
Here's my current setup:SMTP Transport: Enabled
Pooled connections: Disabled
Allow self-signed certificates: Enabled
Using Gmail with app password
Default email templatesHas anyone else dealt with this issue? I'd really appreciate any suggestions on how to improve email deliverability so they actually land in inboxes instead of spam.
Are there specific settings I should change? Different email provider I should try? Any tweaks to the email templates that might help?
Thanks in advance for any help you can offer! -
Hey everyone,
I've recently set up my NodeBB forum and I'm having a really frustrating issue with the email system.
Basically, I've configured NodeBB to send registration emails and updates using my Gmail account (with an "app password" for authentication). I left all the email templates with their default settings thinking they'd work fine out of the box.
The problem is that ALL the emails are going straight to recipients' spam folders! Not ideal when you're trying to get people to verify their accounts or receive notifications.
Here's my current setup:SMTP Transport: Enabled
Pooled connections: Disabled
Allow self-signed certificates: Enabled
Using Gmail with app password
Default email templatesHas anyone else dealt with this issue? I'd really appreciate any suggestions on how to improve email deliverability so they actually land in inboxes instead of spam.
Are there specific settings I should change? Different email provider I should try? Any tweaks to the email templates that might help?
Thanks in advance for any help you can offer!@shraga100 if emails are being successfully sent out, there's not much we can do on our end if they're flagged as spam.. might be there was an issue with your email sending spam before.
Make sure the "from" value matches your actual Gmail address.
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@shraga100 also check DNS records, such as DMARC, DKIM and SPF. Without these, your email will go to spam for sure.
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@phenomlab would this apply when using Gmail as the sending provider?
I suppose it could if you were sending in a different
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@julian Sorry, yes, you're correct.
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@shraga100 said in All NodeBB Emails Using Gmail Service Landing in Spam Folder:
> Hey everyone,
> I've recently set up my NodeBB forum and I'm having a really frustrating issue with the email system.
>
> Has anyone else dealt with this issue?Its been the bain of my life!
Ive said it before, Emails is the biggest issue with nodebbIf the menu could be reworked somehow to make it clearer / work better it would massively help nodebbs adoptance. Because people have given up with nodebb because of it.
Its certainly worth discussing what can be done
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@shraga100 said in All NodeBB Emails Using Gmail Service Landing in Spam Folder:
> Hey everyone,
> I've recently set up my NodeBB forum and I'm having a really frustrating issue with the email system.
> Basically, I've configured NodeBB to send registration emails and updates using my Gmail account (with an "app password" for authentication). I left all the email templates with their default settings thinking they'd work fine out of the box.If you are using a regular GMail type account ([email protected]) that is not unexpected and something you will have no control over. To get best delivery when using a Gmail related account, you are going to need to be using their Google Workspace offering ( a paid offering) in which you set up accounts for each user you need to use for a domain (your noreply address, a user address and then an admin address which is already around $22). I found that to be rather expensive and ended up instead setting up a MailCow-Dockerized instance on a VPS and use it for all my NodeBB instances. I get good delivery since the VPS provider I run it on has a clean IP for that instance and overall their IP range is not blocked (which is surprising since they are not a high dollar VPS provider).
I have a rather "limited" thread going on a site that I doubt will get any traction, but you are welcome to check out what I have relayed. And if interested I don't mind extending help there.
https://redneckhost.com/topic/12/preferred-precompiled-mta-package
@eeeee said in All NodeBB Emails Using Gmail Service Landing in Spam Folder:
> Its been the bain of my life!
> Ive said it before, Emails is the biggest issue with nodebb
>
> If the Admin panel menu could be reworked somehow to make it clearer / work better it would massively help nodebbs adoptance. Because people have given up with nodebb because of it.Email is email is email.. does not really depend on what script you are using. The "gotchas" on my Xenforo install are much the same as they are on my NodeBB or Discourse installs. An knowledge of email configuration for use on a website is a must. It is not the same as setting up a personal email account to send from your desktop or phone.
There is a wealth more involved... DMARC, SPF, DKIM just to name a few.
