agnos.is Forums

Thanks, I'll check. Just to be sure: my issue is specific to welcome and verify-email emails. For instance, password reset emails work fine. So the basic email sending logic works.

I have edited the JS function this way and rebuilt nodebb:

Emailer.sendViaFallback = async (data) => {
        // Some minor alterations to the data to conform to nodemailer standard
        data.text = data.plaintext;
        delete data.plaintext;

        // use an address object https://nodemailer.com/message/addresses/
        data.from = {
                name: data.from_name,
                address: data.from,
        };
        delete data.from_name;
        console.log(data);
        await Emailer.fallbackTransport.sendMail(data);
};

I subscribed a user, but I don't see any relevant output in /admin/advanced/logs:

2025-05-23T15:41:36.438Z [43589/1152228] - info: 🎉 NodeBB Ready
2025-05-23T15:41:36.439Z [43589/1152228] - info: 🤝 Enabling 'trust proxy'
2025-05-23T15:41:36.441Z [43589/1152228] - info: 📡 NodeBB is now listening on: 127.0.0.1:xxx
2025-05-23T15:41:36.441Z [43589/1152228] - info: 🔗 Canonical URL: https://forum.xxx.com/
io: 0 emit [ 'checkSession', 0 ]
io: 0 emit [ 'setHostname', 'xxx.com' ]
io: 0 emit [ 'checkSession', 0 ]
io: 0 emit [ 'setHostname', 'xxx.com' ]
io: 0 on [ { type: 2, nsp: '/', id: 0, data: [ 'meta.reconnected', null ] } ]
io: 0 on [ { type: 2, nsp: '/', id: 7, data: [ 'meta.reconnected', null ] } ]
io: 3 emit [ 'checkSession', 3 ]
io: 3 emit [ 'setHostname', 'xxx.com' ]
io: 3 on [ { type: 2, nsp: '/', id: 11, data: [ 'meta.reconnected', null ] } ]
2.10.184.192 - - [23/May/2025:15:41:39 +0000] "GET /assets/uploads/system/favicon.ico?v=0daa45086ca HTTP/1.1" 404 9 "https://forum.xxx.com/admin/advanced/events" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36"
2.10.184.192 - - [23/May/2025:15:41:39 +0000] "GET /api/v3/chats/unread HTTP/1.1" 304 - "https://forum.xxx.com/admin/advanced/events" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36"
WARNING: The keyword 'none' must be used as a single argument.
    ../../../bootstrap/scss/mixins/_box-shadow.scss 10:9   box-shadow()
    ../../../bootstrap/scss/forms/_form-control.scss 40:7  @import
    bootstrap/scss/_forms.scss 3:9                         @import
    - 19:9                                                 root stylesheet

WARNING: The keyword 'none' must be used as a single argument.
    ../../../bootstrap/scss/mixins/_box-shadow.scss 10:9  box-shadow()
    ../../../bootstrap/scss/forms/_form-select.scss 32:7  @import
    bootstrap/scss/_forms.scss 4:9                        @import
    - 19:9                                                root stylesheet

io: 3 on [
  {
    type: 2,
    nsp: '/',
    id: 12,
    data: [ 'meta.rooms.leaveCurrent', null ]
  }
]
2.10.184.192 - - [23/May/2025:15:42:55 +0000] "GET /api/admin/advanced/logs?_=1748014516470 HTTP/1.1" 200 - "https://forum.xxx.com/admin/advanced/events" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36"

Here are the installed plugins, nothing crazy:

In short:

• email confirmation works via the email testing in /admin/settings/email => "Email testing"
• email confirmation doesn't trigger when a user subscribes

That's the issue: the "email-confirmation-sent" events don't occur unless I force them by using the email testing feature in /admin/settings/email => "Email testing".

I see hashes like that, but they all have "forced" = true, so I think it's email sending tests:

{
  "eid": 4,
  "uid": 1,
  "type": "email-confirmation-sent",
  "email": "(redacted)",
  "force": true,
  "timestamp": 1739543397355,
  "confirm_code": "fa8efa3e-e3a5-4522-b2bd-5656e6b79795"
}

Edit: I'm on nodebb 4.2.0.

baris Here is a typical problematic user hash: the user registered, entered an email (because forced to via configuration), but never received a confirmation email:

{
  "uid": 21,
  "status": "online",
  "joindate": 1748003306464,
  "password": "$2b$12$w...nMKtMZ.",
  "username": "(redacted)",
  "userslug": "(redacted)",
  "lastonline": 1748003306464,
  "profileviews": 1,
  "password:shaWrapped": 1
}

I see the provided email address in the approval queue, but when I approve the user, the email address is not added to the approved user.

Yes the checkmark is there. I have access to the PostgreSQL db, but the model is really twisted, I don't know where to find user data.

Table list:

• legacy_hash
• legacy_list
• legacy_object
• legacy_set
• legacy_string
• legacy_zset
• searchchat
• searchpost
• searchtopic
• session

By the way, I use PosgreSQL.

The user I'm connected with have an email address set in Manage/Users.

nodebb version: 4.1.0.
installed via YunoHost on dedicated server

Hello!
I use Gmail to send the emails, with a personal account. I have just set up the forum, so it's only me creating test users for now.

When I test the emailing, all tests work except "verify-email". It doesn't even arrive in spams. I have tried sending to my Gmail address, a Google workspace address and an Infomaniak address, the email verification emails are never to be seen, even in spams.. I can reproduce with the test button in Admin and by creating an account with an email address.

The other emails work: invitations, banned, welcome, etc. The logs don't show errors.

Any idea? Thanks!